The Clerk to the Commission | Page 8
CUSTOMER SERVICE The Clerk’s Office manages the reception area for the Board of Commissioners and the County Manager’s Office and places considerable emphasis on exceptional customer service.
2023
2024 2025
Facilities Management & Room Reservations
61
103
49
Specialized Concierge & Transportation Services Provided to the Board
34
105
128
Travel & Training Coordination
339
260
262
TECHNOLOGY The office of the Clerk to the Commission is the first line of defense for correcting the IT technical and maintenance problems for the systems utilized by the Fulton County Board of Commissioners and their staff. These issues can range from minor application glitches to complete system re-installations. Also serves as the primary stakeholder and technical support lead for the implementation of the Agenda Management Project.
FINANCE & PAYROLL SERVICES
2023
2024 2025
Accounting & Purchasing Transactions
Work Orders Resolved by BOC IT
2,832
1,210 2,793
# of Personnel and Human Resources Transactions Tax Payer Refund Request Processed
2023
2024 2025
130
75
150
4,623 4,732 5,063
10
27
39
Budget Transfer Requests Completed
239
242
259
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