2025 Annual Report

The Clerk to the Commission | Page 8

CUSTOMER SERVICE The Clerk’s Office manages the reception area for the Board of Commissioners and the County Manager’s Office and places considerable emphasis on exceptional customer service.

2023

2024 2025

Facilities Management & Room Reservations

61

103

49

Specialized Concierge & Transportation Services Provided to the Board

34

105

128

Travel & Training Coordination

339

260

262

TECHNOLOGY The office of the Clerk to the Commission is the first line of defense for correcting the IT technical and maintenance problems for the systems utilized by the Fulton County Board of Commissioners and their staff. These issues can range from minor application glitches to complete system re-installations. Also serves as the primary stakeholder and technical support lead for the implementation of the Agenda Management Project.

FINANCE & PAYROLL SERVICES

2023

2024 2025

Accounting & Purchasing Transactions

Work Orders Resolved by BOC IT

2,832

1,210 2,793

# of Personnel and Human Resources Transactions Tax Payer Refund Request Processed

2023

2024 2025

130

75

150

4,623 4,732 5,063

10

27

39

Budget Transfer Requests Completed

239

242

259

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