ARU Director of Estates and Facilities Candidate Brochure
It all starts here.
Inside
Introduction
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Get to know ARU
Our Strategy
A Sustainable University
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Our Estate
Discover Estates & Facilities Job Description and Person Specification Working at Anglia Ruskin University
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Equality and Diversity Application Process
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Thank you for your interest in the Director of Estates & Facilities role at Anglia Ruskin University. ARU is an innovative global university with students from 185 countries coming to study with us. We've once again been named as one of the top 350 institutions in the world in The Times Higher Education World University Rankings 2021 – and one of the top 40 universities in the UK. Our community is incredibly important to us, and we're proud of the role we play in our cities and the wider region – including the positive effect on jobs and the local economy. We're committed to creating a vibrant, welcoming environment for our students, staff and communities and are seeking to appoint a Director of Estates and Facilities to play a leading role in the realisation of this commitment. It is an exciting time to be joining the University as Director of Estates and Facilities. Our strategy has stood us in good stead during these extraordinary times and we are proud to be in a sustainable financial position that allows us to invest carefully but with significant ambition to create industry-leading estates and facilities across our portfolio. The Director of Estates and Facilities will take strategic leadership responsibility for a broad portfolio with a remit spanning the areas of estate strategy development, space and property management, capital programme delivery, estates maintenance, facilities management, catering, accommodation management and sport. If you are an ambitious leader with a desire to lead best-in- class estates and facilities services we look forward to hearing from you.
James Rolfe Chief Operating Officer
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Get to know a.r.u. ARU is an innovative global university with students from 185 countries coming to study with us. We’ve once again been named as one of the top 350 institutions in the world in The Times Higher Education World University Rankings 2021 – and one of the top 40 universities in the UK.
Vision and Values Vision and values - ARU
Collaboration We’re a place where collaboration, research and scholarly activity informs everything we do. Many of our courses are recognised by industry and a large number are professionally accredited, making our students career-ready. Each year, we also help 2,000 businesses growwith interns, training, research and collaborative programmes. Impact We’re purposeful, challenging and curious about our world. Our academic excellence has been recognised by the UK’s higher education funding bodies, with 12 areas classed as generating world-leading research . We deliver impactful research which tackles pressing issues and makes a difference, from saving lives to conserving water.**
Enterprise While our head is full of ambition, our feet are planted in the world around us. We pride ourselves on being as enterprising as we are innovative and nurture those qualities in our students, with mentorship, support and start-up funding on offer through the Anglia Ruskin Enterprise Academy . Enthusiasm Our sheer can-do attitude sets us apart from others. We find that enthusiasm is infectious, letting the results speak for themselves and being the only UK university to be named a global ‘rising star’ .***
Ambition We’re not only academically ambitious for ourselves but for our students. We’ve been named one of the top 350 institutions in the world in the Times Higher Education World University Rankings 2021, for the fifth successive year – and one of the top 40 universities in the UK. We’re also listed in the Top 10 for social inclusion in The Times Good University Guide 2021. Students are at the heart of our University, and we’re delighted that our final-year undergraduates also rate their educational experience highly
Excellence We were named as the UK’s
leading university for education and sports science courses in the 2021 Guardian League Table. We’re especially pleased to be one of the Guardian’s top 20 UK universities for ‘Value added’, which measures howwell we support our students, regardless of background, towards achieving their potential. As well as this, our Teaching Excellence Framework (TEF) Silver award recognises the quality of our courses and high levels of student satisfaction.
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Our Strategy Strategy and leadership - ARU
Our community is incredibly important to us, and we’re proud of the role we play in our cities and the wider region – including the positive effect on jobs and the local economy.
Strategy We published ‘Designing our future’ on 16 June 2017. It’s a strategy that sets out our vision, priorities and ambitions through to 2026. Our strategy, published on the 25th anniversary of our achieving university status, is built around three central themes.
1 2 3
Creating a leading learning and innovation ecosystem
Building and nurturing vibrant university communities
Strengthening the underpinning operations of the University
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“The earth is lent to us for our life; it is a great entail. It belongs as much to those who come after us as to us; we have no right by anything that we do or neglect, to involve them in unnecessary penalties” John Ruskin in Seven Lamps of Architecture
A Sustainable University Our approach to sustainability - ARU
Our Sustainability Strategy 2020-26 sets out four goal areas: our students, our research and innovation, underpinning operations, and our community. Through our strategy, we make sure that sustainability is woven into our formal and informal curriculum, our research work , and the very fabric of our campuses . We also encourage and support student initiatives.
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Our Estate Our estate plays a crucial role in providing an inspiring environment for our students, staff, partners and visitors to thrive. We’re committed to creating a vibrant, welcoming environment for our students, staff and communities.
Chelmsford Chelmsford campus - ARU
Peterborough Peterborough University | ARU Peterborough - ARU
Our dynamic and architecturally outstanding campus is set in the city’s university and innovation quarter, which is just a short stroll from Chelmsford’s city centre and railway station. Our campus borders the River Chelmer with its attractive green and lush surroundings and riverside paths. Park & Ride buses drop off and pick up passengers on campus. In 2018 we completed a £20m project to develop a state-of-the-art building to house the School of Medicine. It’s Essex’s first medical school, training the doctors of the future. Cambridge Cambridge campus - ARU Our Cambridge campus is in the heart of the city and has reached a milestone in its history with the opening of our £35 million redevelopment. The regenerated campus opened in September 2011 and provides a wealth of new facilities to benefit our Anglia Ruskin community. Park & Ride facilities are conveniently located close to campus. In January 2018 we opened our £45 million Science Centre.
ARU Peterborough, a Cambridgeshire and Peterborough Combined Authority and Peterborough City Council initiative, is a new £30 million university for Peterborough. It’s set to open its doors to 2,000 students in 2022, with an ambition to offer university courses for up to 12,500 by 2030. Peterborough (Guild House) - ARU Guild House in Peterborough is home to our smaller university community. We’re proud of our superb modern skills lab with state-of- the-art nursing equipment. And we love being close to the historic city centre with its imposing cathedral, plus museums, restaurants, theatres and parkland.
London ARU London - ARU
Based in the heart of the city of London, ARU London focuses on delivering a range of undergraduate and postgraduate courses of the highest calibre.
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Our Estate Continued
A regional presence In order to make Higher Education accessible to all we’ve developed links with a range of regional colleges, these include; University Centre Harlow, University Centre Peterborough and University Centre West Anglia (King’s Lynn). Welcome to University CentreWest Anglia - ARU Welcome to University Centre Peterborough - ARU An international presence We have an increasing number of overseas students from more than 185 different countries. This has created a very diverse academic community for the benefit for all our students. Our overseas university partnerships include China, Japan, Malaysia, Thailand, India, USA and Canada.
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Discover Estates & Facilities
What we do ARU operates across multiple locations: our two key campuses of Cambridge and Chelmsford, ARU London, our presence in the capital and our university centre in Peterborough. These locations house a diversity of spaces, including teaching and learning environments, research facilities, cafes and restaurants, gyms and student residences. The Estates & Facilities team employs more than 150 people with a broad range of expertise and skills, operating and maintaining facilities and providing services to ensure ARU continues to innovate, educate and engage widely. Estates & Facilities plays a critical role in supporting ARU’s ambitions. We support the student experience through the provision and development of student residences and recreational facilities. Some of our most important contributions to enabling the university’s vision are reflected in our recent achievements: The Science Centre at Cambridge and the Medical School at Chelmsford. In addition to major infrastructure development, E&F continually makes significant investment developing and refurbishing its existing estate and undertakes a rolling programme of improvements to the estate to support learning, teaching and social spaces.
E&F is responsible for space management across the university, delivering detailed facilities and timetabling services. Further strengthening this service will be required to deliver on our ambitions to consolidate and provide a forward look on the student timetable as a key service to our students. The university is also a landlord, owning and operating property. Estates & Facilities uses its expertise to maximise the benefit of its estate, creating revenue streams which generate income to reinvest into the wider university. To support our ambitions to 2026 and beyond, ARU has to maximise the benefit of its estate and identify commercial opportunities to generate revenue to plough back into the estate for students and staff. The university owns property that must be optimised, ensuring transparency of existing use of the estate and developing robust mechanisms to ensure appropriate capacity whilst identifying opportunities for commercial and community benefit to further the aims of the institution. We take seriously our responsibility to make the best use of the university’s financial, infrastructure and people through forward planning, innovation and investing in our people and services. We seek to be the centre of knowledge for Estates & Facilities expertise. Sustainability in all its forms is at the heart of this, and we have a dedicated team of professionals to advise and implement sustainable solutions throughout our estate and services.
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Estates & Facilities Services Job Description
Principal Accountabilities: 1. Lead and manage Estates and Facilities in the delivery of our University Strategy, achievement of our objectives, and realisation of our mission and values. 2. Lead on the development and delivery of a cross-University estates strategy, based on agreed Masterplans. 3. Providing leadership to ensure we deliver our university strategy and sub plans through meetings/mentoring/ generating reports/ monitoring budgets/developing staff to ensure we have high performing teams delivering proactive services. 4. Ensure that the University has access to relevant data and reports to ensure timely and data led decision making in areas covered by the Division. This should include but is not limited to analysis and understanding of customer (students, staff, researcher) satisfaction. 5. Horizon scanning and networking to ensure we have access to new ideas and seek to achieve excellence in the development and management of our campuses. 6. Liaison with agents, local authorities and consultants to develop, bring forward and negotiate proposals for acquisitions and disposals and be a catalyst for change within the estate where appropriate. 7. Lead on capital developments, developing concepts/budgets and programmes for projects that have been agreed with staff with the team, using robust project and programme management techniques, manage progress to ensure targets are met.
Director of Estates and Facilities
Job Title
Senior Management Grade
Grade:
Chelmsford or Cambridge. Please note that the post-holder will be required to travel to other sites and overseas as necessary
Work Base:
Chief Operating Officer
Responsible to: Responsible for:
Deputy Directors All staff within Estates and Facilities
Pro Vice Chancellors and Deans of Faculties Directors of Professional Services Vice Chancellor’s Group (VCG) Students and Students’ Union External stakeholders, especially local authorities
Relationships & Contacts:
Job Purpose: To lead the delivery of an Estates and Facilities service which supports the delivery of the University Strategy in delivering excellent facilities and services.
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Estates & Facilities Services Job Description Continued
18. Represent Estates and Facilities and the University in the wider academic and professional community, contributing to external conferences, workshops and other fora to promote the reputation of the University. 19. Be responsible for Health and Safety, data protection, and all relevant compliance matters within Estates and Facilities, in accordance with our policies and relevant legislation. 20. Manage services including Catering and Student Accommodation in a safe, customer-focussed and commercially effective manner for staff, students and visitors. 21. Manage the financial and physical resources of the Estates and Facilities directorate in accordance with agreed budgets, and identify and exploit opportunities for income generation. 22. Advise the University on strategy, policy and practice across the service’s range of responsibility. 23. Undertake development projects as agreed from time to time. 24. Act as a Director of University subsidiary companies as agreed from time to time. 25. Comply with Data Protection Act 2018 and GDPR requirements in all working practices maintaining confidentiality, integrity, availability, accuracy, currency and security of information as appropriate. Take personal responsibility for all personal data within own working environment. 26. Such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with your grade. This is a description of the job as it is presently constituted. It is normal practice to review periodically job descriptions to ensure that they are relevant to the job currently being performed, and to incorporate any changes which have occurred or are being proposed. The review process is carried out jointly by manager and employee and you are therefore expected to participate fully in such discussions. In all cases, it is our aim to reach agreement to reasonable changes, but where it is not possible to reach agreement we reserve the right to make reasonable changes to your job description which are commensurate with your grade after consultation with you. December 2020
8. Work directly with ARU staff to guide the design and procure individual capital developments and operational services to ensure we achieve the best outcomes. 9. Develop and review the range of strategies, policies, procedures and systems we need to manage and monitor our work. 10. Ensure we meet legislative compliance obligations and are maintaining our campuses adequately by ensuring we have all the reports and processes in place to monitor work undertaken and plan our maintenance strategies pro-actively. 11. Support the environment team in managing energy and their outreach work. 12. Manage effectively the human, financial and physical resources of Estates and Facilities in line with the University’s policies and procedures, ensuring an excellent level of customer service at all times to students, staff and external stakeholders. 13. Foster and develop an effective culture of partnership working across the University. 14. Work closely with the DVC (Education), Deans of Faculties, Course Leaders and others to develop and implement strategies to deliver educational facilities that enhance student success and satisfaction and respond rapidly to any areas of concern. 15. Work closely with the DVC (Research), Research and Innovation and Development Office and Deans of Faculties to develop and implement strategies to deliver and support the research facilities required to deliver on our strategic aspirations. 16. Play an active part in the Corporate Management Team, contributing fully to wider University management and strategy development. 17. Act as Chair or Deputy Chair of relevant University Committees, as required.
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Estates & Facilities Services Director of Estates and Facilities Person Specification
Essential
Desirable
Education/Qualifications • First degree • Evidence of continuous professional development
• Higher Degree and/or relevant professional qualification at post- graduate level • Relevant management experience in a large public sector organisation • Successful experience of developing and implementing commercialisation and/or income generation strategies
Experience • Substantial relevant management
Essential
Desirable
Personal Qualities/Disposition • Collaborative and facilitative leader, able to influence and work with others at all levels of the organisation, building trust and purposeful direction for the future • Clear evidence of high and demanding expectations of self and others, and a commitment to providing an excellent service to others • High levels of credibility with students, academics and professional service staff • Commitment to ARU’s value Other • Willingness and ability to travel • Prepared to undertake personal training and development in line with Anglia Ruskin policy • Commitment to our Health and Safety policies and procedures • Commitment to equality, diversity and inclusion • Compliance to Data Protection Act 2018 and GDPR principles/ requirements
experience that demonstrates successful strategic planning and implementation, as well as effective personnel leadership and resource management • Successful experience of change management, and the delivery of complex projects to tight timescales • Substantial experience in delivering estates services and complex building projects Knowledge/Skills • Genuine empathy with the HE sector and a strong understanding of the issues and challenges Universities face • Proven ability to think analytically, strategically and creatively • Excellent project management skills • Excellent communication and interpersonal skills, the capacity to enthuse and inspire, and to influence colleagues at all levels • Ability to work under pressure and meet tight deadlines
• Excellent IT skills
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Pay We offer competitive salaries. Our rates of pay compare favourably both locally and within the sector. Pensions You’ll be eligible to join our contributory occupational pension scheme, through the Local Government Pension Scheme, administered by Essex County Council or the NHS Pension Scheme. Your contribution rates are based on your salary and deducted from gross pay to give tax relief. You can find further details and the member guides at www.essexpensionfund.co.uk or www.nhsbsa.nhs.uk/nhs- pensions . Holiday We offer a generous entitlement ranging between 24–35 working days paid holiday in each complete holiday year depending on your grade, length of service and position. Our holiday year runs from 1 September to 31 August. Training and development We offer an extensive range of staff development opportunities and events to support you in your role and to help you reach your full potential. Fee waiver opportunities may also be available for our programmes of study. Working at Anglia Ruskin University ARU is a great place to work. We’re committed to our staff, and we offer an extensive range of benefits, including those detailed below.
Facilities We provide a wide range of staff facilities as well as access to our own art gallery and theatre. Our Cambridge and Chelmsford campuses offer a choice of spaces where you can sit down and enjoy a delicious hot meal. Our coffee bars offer a wide selection of hot and cold drinks as well as snacks on the go. Health and wellbeing There are many opportunities for staff to take part in sport and physical activity. We have beginners’ running groups, a staff football team and health walks. We offer subsidised fitness classes in Cambridge and Chelmsford and both campuses have a gym which staff can join. Find out more about health and fitness at ARU. You can also access subsidised packages at neighbouring facilities that we partner with, including Kelsey Kerridge Sports Centre in Cambridge. Travel to work We encourage and support travelling by public transport, cycling, walking and car sharing. To help you access these as easily as possible we’ve put discounts and financial assistance in place, including discounts with local transport providers and access to discounted bikes through the national CycleScheme. We also hold regular Dr Bike sessions where you can get your bike checked by a mechanic for free. Interest-free season ticket loans are also available through our travel to work scheme.
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Working at Anglia Ruskin University Continued
Work-life balance We have a scheme through which staff can apply for flexible working, including alterations to working hours and part-time working. Family-friendly We offer a range of family-friendly policies including maternity, paternity, adoption and shared parental leave. The Government also provides support with childcare costs; visit Childcare Choices to see if you’re eligible. Give As You Earn Support the charities you care about the most by choosing to donate through your pay. Our Payroll Giving scheme is a simple, tax-free way to donate to charities and is one of the most cost-effective ways for charities to raise funds. Volunteering We’re committed to our local communities. We like to demonstrate corporate social responsibility and we encourage staff to take part in our Staff Volunteering Scheme.
Employee Support Helpline Our 24-hour Employee Support Helpline offers practical advice in a variety of areas. Professional counsellors are also on hand to provide personal support on a range of issues. This service is also available to family members living with our employees. Relocation Whether you live in the UK or overseas, if you’re required to relocate to take up employment with us, subject to certain conditions, we offer a generous and competitive relocation package of £8,000 or 20% of gross starting pay (whichever is the lower) to assist with the costs of removal, relocation and storage expenses. Library facilities You can join our University Library free of charge and enjoy access to an extensive range of study and information resources, online and on- campus.
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Equality, Diversity and Inclusion
We’re committed to valuing diversity and promoting equality. We seek to develop our people to be responsive, and equip our students for life in in a multicultural and diverse society. Our aim is to provide a supportive environment in which to work and study, where treating others with dignity, courtesy and respect is standard. This ethos is reflected in our vision and values and our
strategy , Designing our future 2017-2026. Equality, Diversity and Inclusion - ARU
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Ready when you are. Application Process and Additional Information The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a briefing conversation please contact our advisors Ben Duffill (ben.duffill@mrgpeople.co.uk) and Michael Hewlett (michael.hewlett@mrgpeople.co.uk) of MRG on 0203 962 9900 . Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to ben.duffill@mrgpeople.co.uk The closing date for applications is Monday 15th March at 09:00 GMT . MRG will undertake preliminary interviews with selected candidates during the week commencing 22nd March 2021. Selection interviews will take place at Anglia Ruskin University in mid April 2021.
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Lets get to it.
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