In Room Dining Experience o When arranging the tray or trolley in the room, we will show sensitivity to the guest’s activity and convenience, such as watching television, working at the desk, enjoying the view. o For guests ordering breakfast more than once, we will automatically confirm their previous preferences for coffee, tea, and condiments. o Our coffee and tea service will be excellent and elegant, including Asian-inspired teapots and excellent quality insulated thermoses; a selection of teas will be available and the Shangri-La blend will be served loose, not bagged. o Our children’s offering will prominently present several group-wide consistent items, designed and presented with health and creativity, as a brand signature.
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