The_2019_Membership_Marketing_Benchmarking_Report (1)

SECTION 2 Member Recruitment (Acquisition)

3

SECTION 3 Member Engagement

MEMBER ENGAGEMENT

SECTION 4 Member Renewal and Reinstatement (Ret

TRADE

SECTION 5 Social Media

Participation in your public social network

2%

32%

67%

Participation in your private social network

53%

2%

45%

SECTION 6 CHALLENGES and Goals

Participation in your young professional program

41%

56%

3%

SECTION 7 Dues and Membership Structure 5%

Attendance at webinars

39%

55%

Attendance at your annual conference/trade show Number of members who acquire or maintain a certification within your organization Number of visits to members-only section of website

34%

52%

14%

SECTION 8 Managing Your Association

37%

51%

12%

48%

48%

3%

SECTION 9 The Demographics of Your Association

Participation in your mentoring program

51%

41%

8%

SECTION 10 Words of Wisdom 8%

Attendance at your professional development meetings

46%

46%

Number of membership upgrades

38%

52%

11%

Donations to your association foundation or PAC

47%

42%

12%

Use of career services (e.g., Career Center)

56%

36%

8%

Purchase or maintain insurance through your organization Non-dues product purchases (other than previously checked)

62%

35%

4%

63%

32%

5%

Volunteerism with your organization

60%

31%

9%

Book or directory purchases

70%

17%

14%

Non-dues service purchases (other than previously checked)

68%

30%

3%

Increased Stayed the same Decreased

y Associations that experienced new member growth in the past year also saw a significantly higher increase in conference/trade show attendance.

y 57% of associations with new member growth experienced conference/trade show growth, compared to 41% among those experiencing a decrease and 44% among those experiencing no change in new membership growth.

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