The Newsletter Pro - March 2020

CLIENT SUCCESS

MARKETING HOW-TO A LOOK AT A $ PER YEAR B2B MARKETING P And How I t Wi l l Hel Than $10,000,000 in

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OUR BOOKSHELF

‘TURN THE SHIP ARO A Retired Navy Captain’s Secret to Leadership

The captain was at a loss. Because of his rank, he had to authorize nearly every action. But how could he give orders on a vessel that was vastly different than the one he had been studying for more than a year? In fact, he even tried giving an impossible order to his men once, and they tried to do it — because he had said so.

In the Navy, you follow orders. When your captain says jump, you don’t say, “How high?”

You just jump.

That model was ingrained in L. David Marquet, a former U.S. Navy captain. Marquet worked his way through the ranks of the Navy and eventually received an assignment to captain the USS Olympia submarine. For over a year, Marquet studied the vessel in preparation for his new command post, but he was suddenly reassigned to the USS Santa Fe. At the time, the Santa Fe was the worst- performing submarine in its fleet. Marquet was tasked with turning it around, despite only learning about the vessel two weeks prior.

That’s when Marquet vowed to never give another order again.

When a member of Marquet’s crew would ask what they should do, Marquet asked them what they thought and why. He learned that when he gave them intent, they responded with intent. The result was a well-oiled submarine whose captain could not be picked out from a crowd by a stranger boarding the ship.

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