CRISIS INTERVENTION
CRISIS INTERVENTION: STAFF EFFECTIVENESS
Course Content: During this six-hour course, participants will learn the theory and techniques that can assist in diffusing a potential crisis situation. They will receive information on the various categories of a crisis situation and learn ways they can utilize therapeutic interaction guidelines.
Course Goals: After successful completion of this course, participants will be able to: • Identify key points of staff effectiveness during a crisis situation • Define crisis categories • Develop an analysis of staff behavior during a crisis situation • Explore de-escalation techniques that could be used in a crisis situation
Cost: $70
Instructor: TBA
Time (6 hours)
Course #
Date:
Location
CCAC – West Hill Campus CCAC – Allegheny Campus
10:00 AM – 4:00 PM
Saturday, April 22, 2023
XGM-520-58301
Saturday, April 29, 2023
10:00 AM – 4:00 PM
XGM-520-58302
*** IN AGENCY TRAININGS AVAILABLE ***
* Class time includes one hour for lunch (to be scheduled at the discretion of the instructor ) * This is NOT the Train-The-Trainer course
6
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