CCAC Professional Development Programs

CRISIS INTERVENTION

CRISIS INTERVENTION: STAFF EFFECTIVENESS REVIEW

Course Content: During this three-hour course, participants will review staff behavior, define categories of a crisis by identifying, and understand and document problem behaviors. Communication skills and basic safety technique procedures will be reviewed through a collaborative online community. Course Goals: After successful completion of this course, participants will be able to: • Review key points of staff effectiveness training, as taught in previous trainings • Solve behavior problems through exercises and use of role-playing situations • Describe the guidelines for therapeutic interactions • Demonstrate the de-escalation techniques that can be used in problem behaviors

Cost: $55

Instructor: TBA

Time (3 Hours)

Course #

Date:

Location - Virtual

Thursday, April 13, 2023

6:00 PM – 9:00 PM

XGM-551-58301

CCAC - Virtual

Wednesday, May 10, 2023

6:00 PM – 9:00 PM

XGM-551-58302

CCAC - Virtual

*** IN AGENCY TRAININGS AVAILABLE ***

* This is NOT the Train-The-Trainer course

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