1 Table of contents 26

CCAC Professional Development Programs

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CCAC PROFESSIONAL DEVELOPMENT PROGRAMS		1
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Professional and Staff		1
Development Programs		1
for the		1
Human Services Sector		1
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SPRING 2023		1
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Pre-registration is required for all training programs.		2
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CCAC’s In Agency Trainings provide custom designed educational trainings with a variety of topics required for employees needed in areas throughout your organization, and hosting a training will:		2
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Below are just a few examples of the variety of classes offered by		2
CCAC for the Human Services Sector:		2
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Please contact CCAC’s CTD Training Coordinator to inquire about scheduling an		2
In Agency Training to meet your specific needs		2
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INCREASED PARTICIPATION		2
Improve employees skills and performance		2
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NO EXPENSES		2
Parking included and no travel required		2
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SAVE TIME		2
Schedule trainings that are convenient for your employees		2
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Table		3
TBody		3
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CCAC Professional Development Programs		3
for the Human Services Sector		3
Spring 2023		3
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TABLE OF CONTENTS		3
Behavioral Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4		3
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Mental Health First Aid (MHFA)		3
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Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5		3
Span		25
Business Writing		3
Span		26
Crisis Intervention Training . . . . . . . . . . . . . . . . . . . . . . . . . . 6		3
Crisis Intervention: Staff Effectiveness (6 hours)		3
Crisis Intervention: Staff Effectiveness Review (3 hours)		3
Diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8		3
Understanding Diversity in the Workplace		3
Fundraising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9		3
Developing the Annual Fund		3
Grant Writing Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10		3
Fundamentals of Grant Writing		3
Preparing Common Grants		3
Grant Writing Lab		3
Health and Safety Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13		3
Basic First Aid		3
Heartsaver CPR / AED		3
Disaster Preparedness IN AGENCY TRAINING ONLY		3
Fire Prevention Training		3
Review of Emergency Assistance Procedures IN AGENCY TRAINING ONLY		3
Leadership and Staff Development . . . . . . . . . . . . . . . . . . . . . 18		3
Conflict Resolution and Mediation in the Workplace		3
Volunteer Management Series . . . . . . . . . . . . . . . . . . . . . . . . 19		3
Basics of Volunteer Management		3
Creating a Volunteer Handbook		3
Managing Volunteers		3
3
Registration and Payment Options. . . . . . . . . . . . . . . . . . . . . 22		3
3
General Program Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25		3
3
Non-Credit Registration Form. . . . . . . . . . . . . . . . . . . . . . . . . Attached		3
Table		4
TBody		4
TR		4
TD		4
Span		4
BEHAVIORAL HEALTH		4
4
MENTAL HEALTH FIRST AID (ADULT)		4
4
Course Content:		4
This 8-hour course is an interactive certification training program designed to increase mental health literacy. MHFA is the initial help given to a person showing symptoms of mental illness or a mental health crisis (severe depression, psychosis, panic attacks, suicidal thoughts and behaviors, etc.) until appropriate professional and other help, including peer and family support, can be engaged. This course is highly recommended for First Responders.		4
4
4
Course Goals:		4
After successful completion of this course, participants will be able to:		4
 Recognize the prevalence of mental illness in the US and the emotional and economic costs		4
 Recognize the prevalence of mental illness in the US and the emotional and economic costs		4
 Recognize the prevalence of mental illness in the US and the emotional and economic costs		4
 List the potential warning signs and risk factors for depression, anxiety disorders, trauma, psychotic disorders, and substance abuse disorders		4
 List the potential warning signs and risk factors for depression, anxiety disorders, trauma, psychotic disorders, and substance abuse disorders		4
 Implement a five-step plan to help an individual in crisis connect to professional care		4
 Implement a five-step plan to help an individual in crisis connect to professional care		4
 Recommend the appropriate professional, peer, social, and self-help resources available to help someone with a mental health problem		4
 Recommend the appropriate professional, peer, social, and self-help resources available to help someone with a mental health problem		4
4
Cost: $50		4
Cost: $50		4
Cost: $50		4
Cost: $50		4
Cost: $50		4
Instructor: Carissa Monaco		4
Instructor: Carissa Monaco		4
TR		4
Span		4
Course #		4
Course #		4
Date:		4
Date:		4
Time		4
Time		4
(3 hours)		4
Location		4
Location		4
TR		4
Span		4
XGO-418-58301		4
XGO-418-58301		4
Monday,		4
Monday,		4
April 3, 2023		4
8:30 AM –		4
8:30 AM –		4
3:30 PM		4
CCAC - Virtual		4
CCAC - Virtual		4
4
Mental Health First Aid (MHFA) is not a clinical course and is not intended for mental health experts. It is designed to provide interested people in the community with the knowledge, strategies, and tactics to use when understanding, identifying, and responding to an individual undergoing a mental health crisis.		4
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TD		5
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COMMUNICATION		5
5
BUSINESS WRITING		5
5
Course Content:		5
During this three-hour course, participants will develop writing strategies to ensure that information communicated is complete and accurate. Participants will review various writing formats and develop writing strategies, related to the mechanics of completing progress notes, incident reports, charting, and report writing. The target audience for this training is the professional worker in the MH/MR field.		5
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Course Goals:		5
After successful completion of this course, participants will be able to:		5
 Develop writing strategies to ensure information communicated is complete and accurate		5
 Develop writing strategies to ensure information communicated is complete and accurate		5
 Develop writing strategies to ensure information communicated is complete and accurate		5
 Identify and incorporate correct writing style for specific audiences		5
 Identify and incorporate correct writing style for specific audiences		5
 Create various styles of writing formats for MH/MR field correspondence		5
 Create various styles of writing formats for MH/MR field correspondence		5
 Develop appropriate professional correspondence including emails, memos, reports, proposals, etc.		5
 Develop appropriate professional correspondence including emails, memos, reports, proposals, etc.		5
5
5
Cost: $55		5
Cost: $55		5
Cost: $55		5
Cost: $55		5
Cost: $55		5
Instructor: TBA		5
Instructor: TBA		5
TR		5
Span		5
Course #		5
Course #		5
Date:		5
Date:		5
Time		5
Time		5
(3 hours)		5
Location		5
Location		5
TR		5
Span		5
XGM-165-58301		5
XGM-165-58301		5
5
5
Friday,		5
March 10, 2023		5
5
12:00 PM –		5
12:00 PM –		5
3:00 PM		5
CCAC –		5
CCAC –		5
Allegheny Campus		5
TR		5
Span		5
*** IN AGENCY TRAININGS AVAILABLE ***		5
*** IN AGENCY TRAININGS AVAILABLE ***		5
5
Table		6
TBody		6
TR		6
TD		6
Span		6
CRISIS INTERVENTION		6
6
CRISIS INTERVENTION: STAFF EFFECTIVENESS		6
6
6
Course Content:		6
During this six-hour course, participants will learn the theory and techniques that can assist in diffusing a potential crisis situation. They will receive information on the various categories of a crisis situation and learn ways they can utilize therapeutic interaction guidelines.		6
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Course Goals:		6
After successful completion of this course, participants will be able to:		6
• Identify key points of staff effectiveness during a crisis situation		6
• Identify key points of staff effectiveness during a crisis situation		6
• Identify key points of staff effectiveness during a crisis situation		6
• Define crisis categories		6
• Define crisis categories		6
• Develop an analysis of staff behavior during a crisis situation		6
• Develop an analysis of staff behavior during a crisis situation		6
• Explore de-escalation techniques that could be used in a crisis situation		6
• Explore de-escalation techniques that could be used in a crisis situation		6
6
Cost: $70		6
Cost: $70		6
Cost: $70		6
Cost: $70		6
Cost: $70		6
Instructor: TBA		6
Instructor: TBA		6
TR		6
Span		6
Course #		6
Course #		6
Date:		6
Date:		6
Time		6
Time		6
(6 hours)		6
Location		6
Location		6
TR		6
Span		6
XGM-520-58301		6
XGM-520-58301		6
6
6
Saturday,		6
April 22, 2023		6
6
10:00 AM – 4:00 PM		6
10:00 AM – 4:00 PM		6
CCAC –		6
CCAC –		6
West Hill Campus		6
TR		6
Span		6
XGM-520-58302		6
XGM-520-58302		6
Saturday,		6
Saturday,		6
April 29, 2023		6
10:00 AM – 4:00 PM		6
10:00 AM – 4:00 PM		6
CCAC –		6
CCAC –		6
Allegheny Campus		6
TR		6
Span		6
*** IN AGENCY TRAININGS AVAILABLE ***		6
*** IN AGENCY TRAININGS AVAILABLE ***		6
6
* Class time includes one hour for lunch (to be scheduled at the discretion of the instructor)		6
* This is NOT the Train-The-Trainer course		6
6
Table		7
TBody		7
TR		7
TD		7
Span		7
CRISIS INTERVENTION		7
7
CRISIS INTERVENTION: STAFF EFFECTIVENESS REVIEW		7
7
Course Content:		7
During this three-hour course, participants will review staff behavior, define categories of a crisis by identifying, and understand and document problem behaviors. Communication skills and basic safety technique procedures will be reviewed through a collaborative online community.		7
7
Course Goals:		7
After successful completion of this course, participants will be able to:		7
• Review key points of staff effectiveness training, as taught in previous trainings		7
• Review key points of staff effectiveness training, as taught in previous trainings		7
• Review key points of staff effectiveness training, as taught in previous trainings		7
• Solve behavior problems through exercises and use of role-playing situations		7
• Solve behavior problems through exercises and use of role-playing situations		7
• Describe the guidelines for therapeutic interactions		7
• Describe the guidelines for therapeutic interactions		7
• Demonstrate the de-escalation techniques that can be used in problem behaviors		7
• Demonstrate the de-escalation techniques that can be used in problem behaviors		7
7
Cost: $55		7
Cost: $55		7
Cost: $55		7
Cost: $55		7
Cost: $55		7
Instructor: TBA		7
Instructor: TBA		7
TR		7
Span		7
Course #		7
Course #		7
Date:		7
Date:		7
Time		7
Time		7
(3 Hours)		7
Location - Virtual		7
Location - Virtual		7
TR		7
Span		7
XGM-551-58301		7
XGM-551-58301		7
Thursday,		7
Thursday,		7
April 13, 2023		7
6:00 PM – 9:00 PM		7
6:00 PM – 9:00 PM		7
CCAC - Virtual		7
CCAC - Virtual		7
TR		7
Span		7
XGM-551-58302		7
XGM-551-58302		7
Wednesday,		7
Wednesday,		7
May 10, 2023		7
6:00 PM – 9:00 PM		7
6:00 PM – 9:00 PM		7
CCAC - Virtual		7
CCAC - Virtual		7
TR		7
Span		7
*** IN AGENCY TRAININGS AVAILABLE ***		7
*** IN AGENCY TRAININGS AVAILABLE ***		7
7
* This is NOT the Train-The-Trainer course		7
7
Table		8
TBody		8
TR		8
TD		8
Span		8
DIVERSITY		8
8
UNDERSTANDING DIVERSITY IN THE WORKPLACE		8
8
Course Content:		8
The importance of accepting individuals, regardless of their race, culture, language, religious affiliation, gender, socio-economic background or physical challenges is essential in today’s culture and workplace.		8
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Course Goals:		8
After successful completion of this course, participants will be able to:		8
 Ascertain understanding of the dimensions of diversity and cultural constraints in the workplace		8
 Ascertain understanding of the dimensions of diversity and cultural constraints in the workplace		8
 Ascertain understanding of the dimensions of diversity and cultural constraints in the workplace		8
 Develop an awareness of diversity and understand the concept of cultural competency		8
 Develop an awareness of diversity and understand the concept of cultural competency		8
 Recognize their own cultural viewpoints and how these attitudes impact their ability to interact with different cultures and socio-economic backgrounds		8
 Recognize their own cultural viewpoints and how these attitudes impact their ability to interact with different cultures and socio-economic backgrounds		8
 Discuss ways to bridge differences between people of diverse cultures and background		8
 Discuss ways to bridge differences between people of diverse cultures and background		8
8
Cost: $40		8
Cost: $40		8
Cost: $40		8
Cost: $40		8
Cost: $40		8
Instructor: TBA		8
Instructor: TBA		8
TR		8
Span		8
Course #		8
Course #		8
Date:		8
Date:		8
Time		8
Time		8
(2.5 hours)		8
Location		8
Location		8
TR		8
Span		8
XGO-467-58001		8
XGO-467-58001		8
Tuesday		8
Tuesday		8
January 17, 2023		8
8
8
10:00 AM –		8
12:30 PM		8
8
CCAC - Virtual		8
CCAC - Virtual		8
TR		8
Span		8
*** IN AGENCY TRAININGS AVAILABLE ***		8
*** IN AGENCY TRAININGS AVAILABLE ***		8
8
8
9
FUNDRAISING BASICS		9
FUNDRAISING BASICS		9
Figure		9
9
9
DEVELOPING THE ANNUAL FUND PROGRAM		9
9
Course Content:		9
This three-hour course takes a “hands-on” approach to learning in order to provide information and ideas on how to apply fundraising basics to create a bluepint for success. As annual giving is considered the essential foundation upon which to build, participants will learn how to develop an effective annual fund program. The underlying planning process, complete with goal setting and the components of a good plan, will be explored, as well as the basics of gift giving. Participants will conduct on-line,		9
9
Course Goals:		9
After successful completion of this course, participants will be able to:		9
 Describe and identify the points to develop an effective annual fund program		9
 Describe and identify the points to develop an effective annual fund program		9
 Describe and identify the points to develop an effective annual fund program		9
 Analyze the components of a good plan and how to incorporate it into your annual fund		9
 Analyze the components of a good plan and how to incorporate it into your annual fund		9
 Determine which strategies to use and when to use them		9
 Determine which strategies to use and when to use them		9
 Utilize the annual fund to support a total development program		9
 Utilize the annual fund to support a total development program		9
 Assess the cost efficiency and effectiveness of their annual fund		9
 Assess the cost efficiency and effectiveness of their annual fund		9
 Conduct on-line research to collect data		9
 Conduct on-line research to collect data		9
9
Cost: $55		9
Cost: $55		9
Cost: $55		9
Cost: $55		9
Cost: $55		9
Instructor: Jennifer Yarbrough		9
Instructor: Jennifer Yarbrough		9
TR		9
Span		9
Course #		9
Course #		9
Date:		9
Date:		9
Time		9
Time		9
(3 hours)		9
Location		9
Location		9
TR		9
Span		9
XGM-757-58301		9
XGM-757-58301		9
9
9
Wednesday, February 15, 2023		9
6:00 PM –		9
6:00 PM –		9
9:00 PM		9
9
9
CCAC – Virtual		9
9
9
9
Table		10
TBody		10
TR		10
TD		10
Span		10
GRANT WRITER’S SERIES		10
10
FUNDAMENTALS OF GRANT SEEKING		10
10
Course Content:		10
This three-hour class provides an introduction to the process, language, proposal formats, and writing styles, as well as the customs and courtesies of grant seeking for nonprofit organizations. Participants will learn how to establish objectives, goals, project timelines, and more. Discussion will also include a review of the main steps in the grant seeking process and suggestions on successful ways to approach foundations, organizations, and individuals for funding.		10
10
Although previous knowledge of grant writing is not required, participants may find the learning experience more valuable if they have some grant writing or nonprofit experiences.		10
10
Course Goals:		10
After successful completion of this course, participants will be able to:		10
• Understand the societal and philanthropic context for grant seeking		10
• Understand the societal and philanthropic context for grant seeking		10
• Understand the societal and philanthropic context for grant seeking		10
• Understand who is eligible for grants (grant seekers) and what entities offer grants (grant makers).		10
• Understand who is eligible for grants (grant seekers) and what entities offer grants (grant makers).		10
• List the main steps in the grant seeking process.		10
• List the main steps in the grant seeking process.		10
• Identify the proposal formats and documents that are typically prepared by grant writers		10
• Identify the proposal formats and documents that are typically prepared by grant writers		10
• Explain the basic parts of a grant proposal and the information contained in each section		10
• Explain the basic parts of a grant proposal and the information contained in each section		10
• Identify the style choices and flexibility required to write grant proposals and fundraising documents, as well as writing aids that must be used by the grant writers.		10
• Identify the style choices and flexibility required to write grant proposals and fundraising documents, as well as writing aids that must be used by the grant writers.		10
• Appreciate the expertise, resources, and role of program officers and foundation staff, as well as the relationship-building process between grant seekers and grant makers.		10
• Appreciate the expertise, resources, and role of program officers and foundation staff, as well as the relationship-building process between grant seekers and grant makers.		10
• Understand the post-award responsibilities of grant stewardship		10
• Understand the post-award responsibilities of grant stewardship		10
10
Cost: $60		10
Cost: $60		10
Cost: $60		10
Cost: $60		10
Cost: $60		10
Instructor: Jennifer Yarbrough		10
Instructor: Jennifer Yarbrough		10
TR		10
Span		10
Course #		10
Course #		10
Date:		10
Date:		10
Time		10
Time		10
(3 hours)		10
Location		10
Location		10
TR		10
Span		10
XGM-751-58301		10
XGM-751-58301		10
10
10
Saturday,		10
January 14, 2023		10
10
12:00 PM – 3:00 PM		10
12:00 PM – 3:00 PM		10
CCAC - Virtual		10
CCAC - Virtual		10
10
Table		11
TBody		11
TR		11
TD		11
Span		11
GRANT WRITER’S SERIES		11
11
PREPARING COMMON GRANT PROPOSALS		11
11
Course Content:		11
This three-hour class provides an introduction to writing and preparing common grants Writing sessions will take participants through the step-by-step process of drafting a Common Grant Proposal and will be held virtually to facilitate real-time, hands-on learning. Some points that will be covered in class are:		11
 Learning and following guidelines of the Common Grant Application		11
 Learning and following guidelines of the Common Grant Application		11
 Learning and following guidelines of the Common Grant Application		11
 Adequate budget objectives		11
 Adequate budget objectives		11
 Effective methods of preparation and submission		11
 Effective methods of preparation and submission		11
11
Course Goals:		11
After successful completion of this course, participants will be able to:		11
• Review and follow guidelines for the Common Grant Application		11
• Review and follow guidelines for the Common Grant Application		11
• Review and follow guidelines for the Common Grant Application		11
• Assemble organizational information and data required to prepare a common grant		11
• Assemble organizational information and data required to prepare a common grant		11
• Quickly outline, format, and insert sections of the proposal		11
• Quickly outline, format, and insert sections of the proposal		11
• Write logical and persuasive statements linking parts of the proposal		11
• Write logical and persuasive statements linking parts of the proposal		11
• Prepare an adequate budget		11
• Prepare an adequate budget		11
• Describe and discuss effective and acceptable methods of preparing, submitting, and tracking a template grant proposal to multiple funders		11
• Describe and discuss effective and acceptable methods of preparing, submitting, and tracking a template grant proposal to multiple funders		11
11
Cost: $60		11
Cost: $60		11
Cost: $60		11
Cost: $60		11
Cost: $60		11
Instructor: Jennifer Yarbrough		11
Instructor: Jennifer Yarbrough		11
TR		11
Span		11
Course #		11
Course #		11
Date:		11
Date:		11
Time		11
Time		11
(3 hours)		11
Location		11
Location		11
TR		11
Span		11
XGM-755-58301		11
XGM-755-58301		11
11
11
Monday,		11
February 13, 2023		11
11
3:00 PM – 6:00 PM		11
3:00 PM – 6:00 PM		11
CCAC - Virtual		11
CCAC - Virtual		11
11
11
Table		12
TBody		12
TR		12
TD		12
Span		12
GRANT WRITER’S SERIES		12
12
GRANT WRITING LAB		12
12
Course Content		12
During this three-hour workshop, participants will receive knowledge and tools to begin preparing their own grants. Because many participants have not done grant writing before, they will have questions as they get under way, which may cause delays in submitting a grant proposal. These labs will provide the next step in the process.		12
12
Participants will bring an actual grant proposal they are working on (in draft format) to class. The instructor and others in the class will critique them, assist in editing and provide helpful feedback. Participants will then use the information learned to incorporate the feedback to revise and polish their proposal. The instructor and class will provide additional critique, feedback, and suggestions for editing their proposal that will enable participants to finalize their proposals and get ready for s		12
*Completion of the “Fundamentals of Grant Seeking” Class or previous grant writing experience is required.		12
12
Course Goals:		12
After successful completion of this course, participants will be able to:		12
• Formulate thoughts of ideas for proposal		12
• Formulate thoughts of ideas for proposal		12
• Formulate thoughts of ideas for proposal		12
• Examine proper vocabulary to write a more effective proposal		12
• Examine proper vocabulary to write a more effective proposal		12
• Search online for various samples and ideas to extrapolate and add to their needs		12
• Search online for various samples and ideas to extrapolate and add to their needs		12
• Incorporate feedback for a more polished proposal		12
• Incorporate feedback for a more polished proposal		12
• Finalize and develop an actual grant proposal they could use for their organization		12
• Finalize and develop an actual grant proposal they could use for their organization		12
12
Cost: $60		12
Cost: $60		12
Cost: $60		12
Cost: $60		12
Cost: $60		12
Instructor: Jennifer Yarbrough		12
Instructor: Jennifer Yarbrough		12
TR		12
Span		12
Course #		12
Course #		12
Date:		12
Date:		12
Time		12
Time		12
(3 hours)		12
Location		12
Location		12
TR		12
Span		12
XGM-756-58301		12
XGM-756-58301		12
12
12
Thursday,		12
March 9, 2023		12
12
6:00 PM -		12
6:00 PM -		12
9:00 PM		12
CCAC - Virtual		12
CCAC - Virtual		12
12
12
Table		13
TBody		13
TR		13
TD		13
Span		13
13
HEALTH AND SAFETY		13
13
EABASIC FIRST AID TRAINING		13
13
Course Content:		13
This program covers the importance of: Scene safety for the rescuer, initial assessment, infection control, treatment for bleeding, shock, burns, muscle and joint injuries, head and spine injuries, bites and stings, diabetic problems, seizures, environmental emergencies, recovery positions and the Good Samaritan Law.		13
13
Course Goals:		13
After successful completion of the class and the written examination, participants will receive a two-year First Aid Card from the American Heart Association (AHA).		13
13
13
Cost: $60		13
Cost: $60		13
Cost: $60		13
Cost: $60		13
Cost: $60		13
Instructor: CCAC Instructors		13
Instructor: CCAC Instructors		13
TR		13
Span		13
Course #		13
Course #		13
Date:		13
Date:		13
Time		13
Time		13
(3 hours)		13
Location		13
Location		13
TR		13
Span		13
XGO-423-58301		13
XGO-423-58301		13
Saturday,		13
Saturday,		13
February 11, 2023		13
12:30 PM –		13
12:30 PM –		13
3:30 PM		13
CCAC –		13
CCAC –		13
West Hills Center		13
TR		13
Span		13
XGO-423-58302		13
XGO-423-58302		13
Saturday,		13
Saturday,		13
April 8, 2023		13
12:30 PM –		13
12:30 PM –		13
3:30 PM		13
CCAC –		13
CCAC –		13
Allegheny Campus		13
TR		13
Span		13
XGO-423-58303		13
XGO-423-58303		13
Saturday,		13
Saturday,		13
May 6, 2023		13
12:30 PM –		13
12:30 PM –		13
3:30 PM		13
CCAC –		13
CCAC –		13
North Campus		13
TR		13
Span		13
*** IN AGENCY TRAININGS AVAILABLE ***		13
*** IN AGENCY TRAININGS AVAILABLE ***		13
13
PLEASE NOTE: No one will be permitted to enter the classroom after the start time. AHA courses taken on the same day are combined on one card.		13
13
Table		14
TBody		14
TR		14
TD		14
Span		14
HEALTH AND SAFETY		14
14
HEARTSAVER CPR & AED		14
14
Course Content:		14
This three-hour Heartsaver AED (Automated External Defibrillator) course teaches the basic techniques of adult CPR and use of an AED. Participants also learn to use barrier devices in CPR and give first aid for choking in the responsive victim. The course teaches how to recognize the signs of four major emergencies: heart attack, stroke, cardiac arrest, and Foreign Body Airway Obstruction (FBAO).		14
14
Course Goals:		14
After successful completion of this course, participants will be able to:		14
 Describe the four links in the chain of survival		14
 Describe the four links in the chain of survival		14
 Describe the four links in the chain of survival		14
 Describe the critical importance of calling 911, getting an AED, starting CPR. and performing defibrillation		14
 Describe the critical importance of calling 911, getting an AED, starting CPR. and performing defibrillation		14
 Recognize a heart attack, stroke, cardiac arrest, and FBAO		14
 Recognize a heart attack, stroke, cardiac arrest, and FBAO		14
 Discuss the importance of CPR and AED operation		14
 Discuss the importance of CPR and AED operation		14
 Describe situations where corrective action must be taken first, prior to defibrillation		14
 Describe situations where corrective action must be taken first, prior to defibrillation		14
 List the signs of cardiac and respiratory arrest		14
 List the signs of cardiac and respiratory arrest		14
 Demonstrate proper operation of the AED		14
 Demonstrate proper operation of the AED		14
14
14
Cost: $60		14
Cost: $60		14
Cost: $60		14
Cost: $60		14
Cost: $60		14
Instructor: CCAC Instructors		14
Instructor: CCAC Instructors		14
TR		14
Span		14
Course #		14
Course #		14
Date:		14
Date:		14
Time		14
Time		14
(3 hours)		14
Location		14
Location		14
TR		14
Span		14
XGO-427-58301		14
XGO-427-58301		14
Saturday,		14
Saturday,		14
February 11, 2023		14
9:00 AM –		14
9:00 AM –		14
12:00 PM		14
CCAC –		14
CCAC –		14
West Hills Center		14
14
TR		14
Span		14
XGO-427-58302		14
XGO-427-58302		14
Saturday,		14
Saturday,		14
April 8, 2023		14
9:00 AM –		14
9:00 AM –		14
12:00 PM		14
CCAC –		14
CCAC –		14
Allegheny Campus		14
14
TR		14
Span		14
XGO-427-58303		14
XGO-427-58303		14
Saturday,		14
Saturday,		14
May 6, 2023		14
9:00 AM –		14
9:00 AM –		14
12:00 PM		14
CCAC –		14
CCAC –		14
North Campus		14
14
TR		14
Span		14
14
14
*** IN AGENCY TRAININGS AVAILABLE ***		14
PLEASE NOTE: No one will be permitted to enter the classroom after the start time. Participants will receive a two-year American Heart Association (AHA) Card. AHA courses taken on the same day are combined on one card.		14
Table		15
TBody		15
TR		15
TD		15
Span		15
HEALTH AND SAFETY		15
15
DISASTER PREPAREDNESS		15
15
Course Content:		15
During this three-hour course, participants will gain an understanding of practical fire safety and disaster preparedness that will enable them to provide a safe environment for clients and staff. Participants will learn how to plan and practice effective fire drills and safe evacuation procedures. The importance and effective use of alarm systems, fire extinguishers, and carbon monoxide detectors will also be discussed. This course is designed to increase awareness and provide guidance for all personnel		15
15
Course Goals:		15
After successful completion of this course, participants will be able to:		15
• Identify actionable details needed in an evacuation plan		15
• Identify actionable details needed in an evacuation plan		15
• Identify actionable details needed in an evacuation plan		15
• Practice effective fire drill and disaster evacuation procedures		15
• Practice effective fire drill and disaster evacuation procedures		15
• Explain the importance of alarm systems, fire extinguishers, and carbon monoxide detectors that are properly placed and in good working condition		15
• Explain the importance of alarm systems, fire extinguishers, and carbon monoxide detectors that are properly placed and in good working condition		15
• Respond appropriately in an emergency situation		15
• Respond appropriately in an emergency situation		15
15
Cost: $40		15
Cost: $40		15
Cost: $40		15
Cost: $40		15
Cost: $40		15
Instructor: Richard Wagner, Consultant		15
Instructor: Richard Wagner, Consultant		15
TR		15
Span		15
Course #		15
Course #		15
Date:		15
Date:		15
Time		15
Time		15
(3 hours)		15
Location		15
Location		15
TR		15
Span		15
15
15
*** IN AGENCY TRAININGS AVAILABLE ***		15
15
Table		16
TBody		16
TR		16
TD		16
Span		16
HEALTH AND SAFETY		16
16
FIRE PREVENTION TRAINING		16
16
PLEASE NOTE: This program is required by Chapter 6400 of the PA Code, Rules, and Regulations.		16
16
Course Content:		16
During this three-hour course, participants will gain an understanding of the fire safety objectives that will enable them to provide a safe environment as identified above, for individuals with intellectual disabilities. This course provides the employee with information concerning safety in the workplace.		16
16
Course Goals:		16
After successful completion of this course, participants will be able to:		16
• Present, in detail to the employee, the proper use of fire extinguishers		16
• Present, in detail to the employee, the proper use of fire extinguishers		16
• Present, in detail to the employee, the proper use of fire extinguishers		16
• Review and list safe evacuation procedures, as required for all four seasons of the year and all working shifts (daylight, evening, overnight)		16
• Review and list safe evacuation procedures, as required for all four seasons of the year and all working shifts (daylight, evening, overnight)		16
• Recognize the importance of carbon monoxide, smoke detectors, sprinklers, and fire alarm systems		16
• Recognize the importance of carbon monoxide, smoke detectors, sprinklers, and fire alarm systems		16
• Develop a comprehensive notification procedure in case of an emergency event		16
• Develop a comprehensive notification procedure in case of an emergency event		16
16
Cost: $40		16
Cost: $40		16
Cost: $40		16
Cost: $40		16
Cost: $40		16
Instructor: Richard Wagner, Consultant		16
Instructor: Richard Wagner, Consultant		16
TR		16
Span		16
Course #		16
Course #		16
Date:		16
Date:		16
Time		16
Time		16
(3 hours)		16
Location		16
Location		16
TR		16
Span		16
XGM-518-58301		16
XGM-518-58301		16
Thursday,		16
Thursday,		16
January 26, 2023		16
12:00 PM –		16
12:00 PM –		16
3:00 PM		16
CCAC - Virtual		16
CCAC - Virtual		16
TR		16
Span		16
XGM-518-58302		16
XGM-518-58302		16
16
16
Friday,		16
February 24, 2023		16
16
2:00 PM –		16
2:00 PM –		16
5:00 PM		16
CCAC - Virtual		16
CCAC - Virtual		16
TR		16
Span		16
XGM-518-58303		16
XGM-518-58303		16
Wednesday,		16
Wednesday,		16
March 22, 2023		16
9:00 AM –		16
9:00 AM –		16
12:00 PM		16
CCAC - Virtual		16
CCAC - Virtual		16
TR		16
Span		16
XGM-518-58304		16
XGM-518-58304		16
Monday,		16
Monday,		16
April 10, 2023		16
12:00 PM –		16
12:00 PM –		16
3:00 PM		16
CCAC - Virtual		16
CCAC - Virtual		16
TR		16
Span		16
*** IN AGENCY TRAININGS AVAILABLE ***		16
*** IN AGENCY TRAININGS AVAILABLE ***		16
*Participants will receive an official Certificate of Attendance		16
Table		17
TBody		17
TR		17
TD		17
Span		17
HEALTH AND SAFETY		17
17
REVIEW OF EMERGENCY ASSISTANCE PROCEDURES		17
(REAP)		17
17
PLEASE NOTE: The content of this program meets the mandatory annual training		17
requirements for staff supporting individuals with intellectual disabilities and/or mental health issues as outlined by Chapter 6400 of the PA State Regulations.		17
17
Course Content:		17
This three-hour course is designed to provide an annual review of emergency assistance procedures for program specialists and direct service workers in the Human Services field. Information on how to assist disabled individuals who are injured or ill, or experiencing a cardiac or breathing emergency, will be reviewed.		17
17
Course Goals:		17
After successful completion of this course, participants will be able to:		17
 Recognize an emergency situation		17
 Recognize an emergency situation		17
 Recognize an emergency situation		17
 Know what to do in case of an emergency		17
 Know what to do in case of an emergency		17
 Interpret information on blood borne pathogens and the prevention of disease transmission will also be discussed		17
 Interpret information on blood borne pathogens and the prevention of disease transmission will also be discussed		17
17
17
Cost: $50		17
Cost: $50		17
Cost: $50		17
Cost: $50		17
Cost: $50		17
Instructor: Nashaun Forney		17
Instructor: Nashaun Forney		17
TR		17
Span		17
Course #		17
Course #		17
Date:		17
Date:		17
Time		17
Time		17
(3 hours)		17
Location		17
Location		17
TR		17
Span		17
17
17
*** IN AGENCY TRAININGS AVAILABLE ***		17
17
17
17
Table		18
TBody		18
TR		18
TD		18
Span		18
LEADERSHIP AN STAFF DEVELOPMENT		18
18
CONFLICT RESOLUTION AND MEDIATION		18
IN THE WORKPLACE		18
18
Course Content:		18
During this two-hour course, participants will learn how to approach conflict situations in the workplace with confidence to find a positive resolution. They will discover common causes of conflict, develop their own personal approach to handling conflict, and strategies to resolve disagreement with others, and mediation techniques to use when negotiating solutions between members of a team.		18
18
Course Goals:		18
After successful completion of this course, participants will be able to:		18
 Explore sources of conflict, both situational and personal		18
 Explore sources of conflict, both situational and personal		18
 Explore sources of conflict, both situational and personal		18
 Discuss ways to choose their preferred style for handling conflict		18
 Discuss ways to choose their preferred style for handling conflict		18
 Recognize how others handle conflict		18
 Recognize how others handle conflict		18
 Identify successful mediation techniques		18
 Identify successful mediation techniques		18
18
18
Cost: $55		18
Cost: $55		18
Cost: $55		18
Cost: $55		18
Cost: $55		18
Instructor: Dawn Lehman		18
Instructor: Dawn Lehman		18
TR		18
Span		18
Course #		18
Course #		18
Date:		18
Date:		18
Time		18
Time		18
(3 hours)		18
Location		18
Location		18
TR		18
Span		18
XZZ-549-58301		18
XZZ-549-58301		18
18
18
Monday,		18
January 23, 2023		18
18
2:00 PM –		18
2:00 PM –		18
4:30 PM		18
CCAC - Virtual		18
CCAC - Virtual		18
TR		18
Span		18
18
18
*** IN AGENCY TRAININGS AVAILABLE ***		18
18
18
18
19
VOLUNTEER MANAGEMENT		19
VOLUNTEER MANAGEMENT		19
Figure		19
19
19
BASICS OF VOLUNTEER ADMINISTRATION		19
19
Course Content:		19
This three-hour course is designed for the administrator of volunteer services who has minimal experience in the field of volunteer management. This course will discuss the role and responsibilities of a Volunteer Manager, the elements of a successful volunteer program, recruiting, interviewing, and placing volunteers, and effective supervision and troubleshooting. A number of resources will be discussed that will help volunteer managers develop and implement their program.		19
19
Course Goals:		19
After the successful completion of this course, participants will be able to:		19
 List the roles and responsibilities of a Volunteer Manager		19
 List the roles and responsibilities of a Volunteer Manager		19
 List the roles and responsibilities of a Volunteer Manager		19
 Discuss the elements of a successful volunteer program		19
 Discuss the elements of a successful volunteer program		19
 Identify various skills needed for recruiting, interviewing and placing volunteers		19
 Identify various skills needed for recruiting, interviewing and placing volunteers		19
 Recognize the necessity for effective supervision		19
 Recognize the necessity for effective supervision		19
 List several techniques for troubleshooting problems		19
 List several techniques for troubleshooting problems		19
 Cite a number of resources to help develop and implement a volunteer program		19
 Cite a number of resources to help develop and implement a volunteer program		19
19
Cost: $55		19
Cost: $55		19
Cost: $55		19
Cost: $55		19
Cost: $55		19
Instructor: Ashley Rieser		19
Instructor: Ashley Rieser		19
TR		19
Span		19
Course #		19
Course #		19
Date:		19
Date:		19
Time		19
Time		19
(3 hours)		19
Location		19
Location		19
TR		19
Span		19
XGN-011-58301		19
XGN-011-58301		19
19
19
Thursday,		19
January 19, 2023		19
19
6:00 PM –		19
6:00 PM –		19
9:00 PM		19
CCAC - Virtual		19
CCAC - Virtual		19
19
20
VOLUNTEER MANAGEMENT		20
VOLUNTEER MANAGEMENT		20
Figure		20
20
20
CREATING A VOLUNTEER HANDBOOK		20
20
Course Content:		20
This three-hour course is designed to provide participants with the information they need to create and organize a Volunteer Handbook for their nonprofit. Discussion will focus on the need for this valuable tool that will help agencies retain volunteers, assist them in achieving program goals, enhance their relationships with volunteers, and provide significant risk management protection.		20
20
Course Goals:		20
After successful completion of this course, participants will be able to:		20
 Understand the structure of a Volunteer Handbook and the elements included in the content		20
 Understand the structure of a Volunteer Handbook and the elements included in the content		20
 Understand the structure of a Volunteer Handbook and the elements included in the content		20
 Customize a Volunteer Handbook that addresses all important aspects of the organization’s volunteer program		20
 Customize a Volunteer Handbook that addresses all important aspects of the organization’s volunteer program		20
 Identify which points are important for their specific nonprofit and where to put this information in the handbook		20
 Identify which points are important for their specific nonprofit and where to put this information in the handbook		20
 Develop policy and procedure manuals that effectively articulate the purpose and intent of key policies which will be understood by all volunteers		20
 Develop policy and procedure manuals that effectively articulate the purpose and intent of key policies which will be understood by all volunteers		20
 Create and utilize individualized forms within their nonprofit’s handbook		20
 Create and utilize individualized forms within their nonprofit’s handbook		20
20
Cost: $55		20
Cost: $55		20
Cost: $55		20
Cost: $55		20
Cost: $55		20
Instructor: Ashley Rieser		20
Instructor: Ashley Rieser		20
TR		20
Span		20
Course #		20
Course #		20
Date:		20
Date:		20
Time		20
Time		20
(3 hours)		20
Location		20
Location		20
TR		20
Span		20
XGN-018-58301		20
XGN-018-58301		20
20
20
Tuesday,		20
February 21, 2023		20
20
6:00 PM –		20
6:00 PM –		20
9:00 PM		20
CCAC - Virtual		20
CCAC - Virtual		20
20
21
VOLUNTEER MANAGEMENT		21
VOLUNTEER MANAGEMENT		21
Figure		21
21
MANAGING VOLUNTEERS		21
21
Course Content:		21
In this three-hour course, participants will learn from traditional volunteer involvement to not		21
only think outside the box, but to ACT outside the box. Participant will learn to recognize the		21
current trends and future of volunteerism and discover creative and relevant opportunities to encapsulate individual volunteers. Participants will also examine the protocol associated with firing volunteers and explore ways to facilitate volunteer retirement.		21
21
21
Course Goals:		21
After successful completion of this course, participants will be able to:		21
 Identify current trends in volunteerism (locally and nationally)		21
 Identify current trends in volunteerism (locally and nationally)		21
 Identify current trends in volunteerism (locally and nationally)		21
 Review legal and diplomatic ways to hire, terminate, and retire persons from volunteer service		21
 Review legal and diplomatic ways to hire, terminate, and retire persons from volunteer service		21
 Study techniques for recruiting and retaining volunteers		21
 Study techniques for recruiting and retaining volunteers		21
21
21
21
Cost: $55		21
Cost: $55		21
Cost: $55		21
Cost: $55		21
Cost: $55		21
Instructor: Ashley Rieser		21
Instructor: Ashley Rieser		21
TR		21
Span		21
Course #		21
Course #		21
Date:		21
Date:		21
Time		21
Time		21
(2 hours)		21
Location		21
Location		21
TR		21
Span		21
XGN-091-58301		21
XGN-091-58301		21
21
21
Tuesday,		21
March 21, 2023		21
21
6:00 PM –		21
6:00 PM –		21
8:00 PM		21
CCAC - Virtual		21
CCAC - Virtual		21
21
Table		22
TBody		22
TR		22
TD		22
Span		22
REGISTRATION AND PAYMENT		22
22
Professional and Staff Development Programs		22
for the Human Services Sector		22
22
COST		22
At CCAC, we are very aware of the budget constraints that many organizations are experiencing. With this in mind, we remain committed to keeping cost of classes, workshops and customized trainings affordable. We look forward to working with you to offer programs to meet your needs for a nominal cost.		22
22
The cost of our classes varies. All prices are listed with the course descriptions.		22
22
Pre-registration is required for all training programs.		22
22
PAYMENT OPTIONS		22
Check or money order – Participants may register for any class offered by submitting CCAC’s Non-Credit Registration Form with payment. A copy of the form may also be used. Registration forms MUST be signed and dated. Please remember to include your birth date on the form (or your CCAC student ID, if known).		22
22
If you mail in your registration, please include a check or money order to cover the cost of the classes you plan to attend. Make your check or money order payable to CCAC. DO NOT send cash through the mail.		22
22
Completed forms and payment may be submitted by mail to:		22
22
Christine Majewski, Training Coordinator		22
CCAC–Allegheny Campus		22
808 Ridge Avenue--Byers 203		22
Pittsburgh, PA 15212-6097		22
22
Credit card – Because CCAC cares about your privacy, we cannot process credit card information by mail. You may pay by credit card using one of the following registration methods:		22
L		22
Span		22
 By phone -- Call CCAC’s non-credit registration line at 412-788-7546.		22
 By phone -- Call CCAC’s non-credit registration line at 412-788-7546.		22
 Online -- Go to CCAC’s online store at		22
 Online -- Go to CCAC’s online store at		22
 Online -- Go to CCAC’s online store at		22
http://shopcommunityed.ccac.edu/		22
http://shopcommunityed.ccac.edu/		22
. Choose “Human Services” from the topic list on the left. Then choose the courses you are registering for and add them to your shopping cart. Follow the prompts to complete the registration process.		22
Table		23
TBody		23
TR		23
TD		23
Span		23
REGISTRATION AND PAYMENT		23
23
Third party billing– Your agency or organization can make arrangements to be invoiced for classes taken through CCAC’s Human Services training program. Your employer may initiate this registration and invoicing process by completing and submitting CCAC form “Employer/Agency Payment of Tuition/Expense Agreement.” This form is available on CCAC’s website at		23
Third party billing– Your agency or organization can make arrangements to be invoiced for classes taken through CCAC’s Human Services training program. Your employer may initiate this registration and invoicing process by completing and submitting CCAC form “Employer/Agency Payment of Tuition/Expense Agreement.” This form is available on CCAC’s website at		23
www.ccac.edu		23
www.ccac.edu		23
. Keyword search “expense agreement” and click on the search result “download the Third Party Contract Form.”		23
23
Instructions for completing the “Expense Agreement” form for third party billing:		23
 In the top section of the form, fill in organization name, address and contact information.		23
 In the top section of the form, fill in organization name, address and contact information.		23
 In the top section of the form, fill in organization name, address and contact information.		23
 In the second section, you are agreeing to pay 100% of:		23
 In the second section, you are agreeing to pay 100% of:		23
√ Tuition		23
√ Fall term		23
√ Non-Credit Courses Only (Provide specific course titles and course numbers.)		23
 In the bottom section, provide a list of employee names and dates of birth. Use birthdates instead of Social Security numbers.		23
 In the bottom section, provide a list of employee names and dates of birth. Use birthdates instead of Social Security numbers.		23
 In the bottom section, provide a list of employee names and dates of birth. Use birthdates instead of Social Security numbers.		23
 Sign and date the bottom of the form.		23
 Sign and date the bottom of the form.		23
 Scan and email the “Expense Agreement” form and completed registration forms for each student to Christine Majewski at cmajewski@ccac.edu		23
 Scan and email the “Expense Agreement” form and completed registration forms for each student to Christine Majewski at cmajewski@ccac.edu		23
 Please note: New “Expense Agreement” forms must be completed and submitted every semester.		23
 Please note: New “Expense Agreement” forms must be completed and submitted every semester.		23
23
IMPORTANT: If you are registered for a class but are unable to attend, you must notify CCAC to cancel/withdraw from the class by the end of the last business day before the class starts. To withdraw from a class, call CCAC at 412-237-6587 and provide your name, the course title, date and time. Your organization will be billed for “no show” participants who do not cancel with CCAC in advance.		23
23
REFUND POLICY		23
In order to receive a refund for any fees paid in advance, participants who wish to withdraw from a class must do so by the end of the last business day before the class starts. To withdraw from a class, call CCAC at 412-237-6587 and provide your name, the course title, date and time. Please allow three to four weeks for processing of your refund. Refunds will be in the form that the original payment was made.		23
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REGISTRATION AND PAYMENT		24
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CANCELLATION POLICY		24
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If CCAC cancels a class for any reason, a 100% refund of tuition will be given. Please allow three to four weeks for processing of your refund. Refunds will be in the form that the original payment was made.		24
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QUESTIONS		24
For questions and information regarding training, please call 412.237.6587.		24
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GENERAL PROGRAM DETAILS		25
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CERTIFICATES		25
Upon completion of every course, participants will receive a Certificate of Completion via email indicating the title of the training program, the date(s) and number of training hours. It will be the participant’s responsibility to provide the certificates to their respective employers.		25
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CLASS ATTENDANCE		25
All participants should plan to arrive on time to in-person classes or log in on time for remote classes. Participants should also plan to stay for the duration of the class in order to receive full credit for their participation in the class.		25
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NONDISCRIMINATION POLICY		25
The college does not discriminate based upon race, color, religion, national origin, ancestry or place of birth, sex, gender identity or expression, sexual orientation, disability, marital status, familial status, veteran status, age or use of a guide or support animal because of blindness, deafness or physical disability of any individual. Questions may be addressed to diversity@ccac.edu.		25
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Individuals with disabilities who are requesting accommodations should contact the Supportive Services for Participants with Disabilities office at 412.469.6215. This publication is available in alternate formats; contact 412.469.6215.		25
Figure		25
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TRAINING SITE		25
Remote classes will be conducted via Zoom. Participants who are registered for a class will receive an email from Christine Majewski a few days prior to the class inviting them to join a zoom meeting. Depending on technology available to them, participants may participate with video and audio capabilities or by telephone with audio only.		25
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Figure		26
Non-Credit Registration Form		26
Non-Credit Registration Form		26
www.ccac.edu/workforce		26
www.ccac.edu/workforce		26
www.ccac.edu/workforce		26
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Figure		26
Community Training & Development		26
Community Training & Development		26
Figure		26
Please print. Complete and return this form with payment (if applicable). No further notice will be provided.		26
Table		26
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Date of Birth (required for enrollment) MM/DD/YYYY:		26
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TR		26
Span		26
TD		26
Span		26
Last Name:		26
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TD		26
Span		26
First Name:		26
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TD		26
Span		26
Middle Initial:		26
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TR		26
Span		26
TD		26
Span		26
Street Address:		26
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TD		26
Span		26
Apt:		26
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TR		26
Span		26
TD		26
Span		26
City:		26
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TD		26
Span		26
State:		26
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Span		26
Zip:		26
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Span		26
County:		26
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Span		26
TD		26
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Home Phone:		26
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Alternate Phone:		26
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Span		26
Email Address:		26
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Span		26
New Address (X):		26
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Span		26
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Have you ever served in the Military (circle one)? No – Yes (see below)		26
Have you ever served in the Military (circle one)? No – Yes (see below)		26
Are you a dependent of a Veteran (circle one)? No – Yes (see below)		26
NOTE: If YES to either question, please contact the CCAC Veterans Services Office at 412.237.6503.		26
NOTE: If YES to either question, please contact the CCAC Veterans Services Office at 412.237.6503.		26
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Veteran Benefits:		26
Veteran Benefits:		26
This voluntary information is compiled by the college for statistical purposes only and no personally identifiable information will be released.		26
This voluntary information is compiled by the college for statistical purposes only and no personally identifiable information will be released.		26
Marital Status: Do you consider yourself to be Hispanic/Latino/Spanish Origin?		26
□ Single □ Married □ Yes □ No		26
□ Divorced □ Separated In addition, select one or more of the following racial categories		26
□ Widowed to describe yourself:		26
Sex: □ American Indian/Alaskan □ Asian		26
□ Male □ Female □ Black or African American □ White or Caucasian		26
□ Native Hawaiian or Pacific Islander		26
TR		26
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35 Dependent		26
35 Dependent		26
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Chapter 33 Post 9/11 Gi Bill		26
Chapter 33 Post 9/11 Gi Bill		26
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Veteran not using benefits		26
Veteran not using benefits		26
TR		26
Span		26
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TR		26
Span		26
Place of Permanent Address (check one)		26
Place of Permanent Address (check one)		26
□ Allegheny County (1)		26
□ Out-of-State (5)		26
□ Out-of County		26
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Because CCAC cares about your privacy, we cannot process credit card information by mail. Please visit ccac.edu, any CCAC facility; or call 412-788-7546 to register if you prefer to pay by credit card.		26
REFUND POLICY:		26
Students not attending the program (course) must notify CCAC in person, by mail or at 412-369-3701 BEFORE the first day in order to receive a refund. CCAC will notify registered students in the event that the program (course) is cancelled.		26
Figure		26
Payment Must Be Enclosed (if applicable)		26
Payment Must Be Enclosed (if applicable)		26
Payment Must Be Enclosed (if applicable)		26
Payment Must Be Enclosed (if applicable)		26
Payment Must Be Enclosed (if applicable)		26
Print Phone Number on Check or Money Order (Checks Payable to CCAC).		26
Print Phone Number on Check or Money Order (Checks Payable to CCAC).		26
Print Phone Number on Check or Money Order (Checks Payable to CCAC).		26
Mail To:		26
Mail To:		26
Mail To:		26
CCAC ~ CHRISTINE MAJEWSKI		26
CCAC ~ CHRISTINE MAJEWSKI		26
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BYERS HALL ~ 203		26
BYERS HALL ~ 203		26
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808 RIDGE AVENUE		26
808 RIDGE AVENUE		26
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PITTSBURGH PA 15212		26
PITTSBURGH PA 15212		26
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Table		26
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TD		26
Span		26
Course Number		26
TD		26
Span		26
Semester		26
TD		26
Span		26
Course Title		26
TD		26
Span		26
Course Location		26
TD		26
Span		26
Cost		26
(if applicable)		26
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Student Signature		26
(Required for enrollment)		26
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TD		26
Span		26
Date		26
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TR		26
Span		26
TD		26
Span		26
If sponsored, Authorizing Agency		26
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Span		26
& Signature		26
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TD		26
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Date		26
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I agree that once I register, I become legally bound by and agree to the terms of Community College of Allegheny County Student Financial Responsibility Agreement and as such become responsible for all charges incurred, unless I drop classes during the designated refund period.		26
I agree that once I register, I become legally bound by and agree to the terms of Community College of Allegheny County Student Financial Responsibility Agreement and as such become responsible for all charges incurred, unless I drop classes during the designated refund period.		26
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Figure		26
If you require special arrangements, contact the nearest CCAC Supportive Services office prior to class:		26
If you require special arrangements, contact the nearest CCAC Supportive Services office prior to class:		26
Allegheny – 412.237.4612 • Boyce – 724.325.6604		26
North – 412.369.3686 • South – 412.469.6207		26
TTY – 412.369.4110 & 412.469.6005		26
The college is subject to provisions and complies with the Family Educational Rights and Privacy Act of 1974. A statement of the college policy can be found in the student handbook and college catalog. Voluntary information used to comply with Federal reporting and has no effect on admission to the college. The college is subject to provisions of and complies with the Family Educational Rights & Privacy Act of 1974. A statement of the college policy can be found in the student handbook and college catalog		26

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