Organisational and Political Awareness Understanding the way things get done within Kensington and Chelsea. Being sensitive to organisational culture and subcultures, power relationships, politics and personalities and shaping your approach accordingly Essential The following examples are indicators of effective behaviour: • Has a clear understanding of business and political priorities • Builds and maintains an extensive network of contacts, inside and outside the Council • Understands the legal and constitutional framework within which the council is required to operate, working within required parameters • Redirects focus and resource during periods of uncertainty/strategic ambiguity, ‘doesn’t stand still’ •Interprets the underlying political and cultural motivators behind the behaviour of staff groups and third parties – sharing own analysis with others Solution Focus Interprets and analyses information and problems, and seizes opportunities to implement innovative/creative solutions Essential The following examples are indicators of effective behaviour: • Doesn’t take things at face value, digs deeper to generate effective long term solutions • Makes time to regularly tap into the creativity of the team • Looks across sectors for new and innovative practices • Thinks laterally when faced with significant service challenges • Presents new ideas and improvement strategies to manager and management team Behaviouirs - Engagement Cluster Communication Conveying information and arguments clearly, improving understanding and fostering engagement and support. The following examples are indicators of effective behaviour: • Clearly and logically presents written and verbal arguments, anticipating reaction and focusing on key benefits • Adapts communication style effectively when working with different staff groups or third parties • Raises pertinent issues with manager and management team to a concise way without going into unnecessary detail • Involves and positively engages the wider team in decision making, strategising and change • Is persuasive, using appropriate body language, non verbal communication and sense of dress to suit the situation Essential
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