Terms of Employment
7. Performance Management Periodic performance evaluations/discussions are wonderful opportunity for you to have formal, quality time with your manager to discuss your strengths, to receive guidance on areas of improvement and plan your career. You will be appraised prior to completion of your probation period. In addition, an annual performance review will be conducted by your departmental head to evaluate your performance. You will be advised about the date, time and venue. 8. Deployment of Colleagues The management reserves the right to deploy you from one department to another as and when the need arises. You may also be transferred to another department, position or place either temporarily or permanently to any hotel within the group. 9. Grievance Procedure It is an accepted norm that from time to time in any organization, misunderstandings and differences of opinion does occur. If that happens following are the step by step guidelines for having the same addressed or resolved. Step # 1: Your immediate supervisor is the first person you should approach to resolve them.
Step # 2: If the problem still persists then you should approach your department head.
Step # 3: If the problem yet remains unresolved and you are still dissatisfied with the outcome at the second stage, the department head should approach the human resources department to discuss the matter further. All grievances should be listened to in an attentive and courteous manner and the matters discussed must be dealt with strictest confidence. If deemed necessary by the colleague, the problem may be discussed directly with the General Manager or the Director of Human Resources.
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