Your Responsibilities 6. Personal visits
Visits by relatives or friends are discouraged at any time except in case of an emergency. Visitors are not allowed into the hotel premises except with the prior consent from the Director of Human Resources, who will communicate the permission to security department. The visitor must produce the personal identification proof prior to entering the premises. You must obtain the permission from your department head before leaving your work to meet your visitors. 7. Personal Calls You are not allowed to use the hotel telephone for outgoing private calls except in case of an emergency after due permission has been obtained from the management. You should not take any personal calls while on duty. 8. Financial Transactions If your position involves transactions of cash, credit cards, cheques, foreign currency and guest accounts, you must comply with the relevant operating standards and policies. In your department, you will be adequately trained to use the correct procedures. In the event of any discrepancy, you will be held responsible and made accountable for the same. 9. Guest Areas & Facilities You are not allowed on guest floors or in any part of the hotel used by the guests at any time, except if your job requires doing so. If you are found in the guest room without any approval, you may be liable for disciplinary action. You will not use guest elevators / facilities unless specified duties require you to do so. 10.Personal Mails / Couriers The hotel address is not to be given for personal mails and couriers under any circumstances. Hotel address is to be used for only official correspondences. 11.Use of Keys Colleagues who are duly authorized by the management to handle keys would be allowed to get them issued from security after signing the key register.
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