13.If you wish to undertake targeted marketing or direct marketing via social media, you must first speak to your Marketing and Communications Department to ensure compliance with applicable direct marketing laws and regulations.
14.Keep your passwords and access to your social media accounts confidential and secure.
15.If you see social media content that disparages or reflects poorly on Shangri-La Group, our hotels, resorts and services, or our guests and colleagues, you should contact your Marketing and Communications Department or Corporate Communications.
16.Do not use social media to:
a. defame or disparage Shangri-La Group, our hotels, resorts and services, our guests, colleagues, personnel or anyone associated with Shangri-La Group;
b. harass, bully or unlawfully discriminate against colleagues or third parties;
c. make false or misleading statements; or
d. impersonate guests, colleagues or third parties.
17.Do not post the following content on social media:
a. violent or cruel content;
b. content that hurts the racial or religious feelings of another individual;
c. personal data (e.g. name, contact details, pictures etc.) of any guests, colleagues, personnel or anyone associated with Shangri-La Group without their permission; or
d. content that bring hatred or contempt against a government in violation of local laws and regulations.
18.If a social media conversation you are participating in relates to our business or industry, you should ensure that all your comments are in compliance with these Guidelines. In particular, you should ensure that none of your comments could be viewed as made on behalf of the company. 19. Where applicable, our HR team may use Internet searches to perform due diligence on candidates in the course of recruitment. Where we do this, we will act in accordance with our HR guidelines and our data protection and equal opportunities obligations.
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