Personnel Manual

Opportunities: Available for a few special people to serve our valued customers. Ideal weekday hours, professional paid training and uniforms. We are the recognized leader in our industry. Come and fill out an application at 1234 Main Street. 4.6.4 CSR Below is a sample ad for a CSR: Leading Franchise Company wants an energetic and self-motivated person to join team. Candidate must have a minimum of 3 years customer service or sales experience as well as problem-solving skills. Proficient with MS Office. Email resume and salary history. Growing company wants personable and self-motivated person to help our customers. Candidate must have a minimum of 3 years’ experience in sales, scheduling, and data entry as well as problem-solving skills. Must enjoy multi-tasking. Proficient with MS Office. Email resume and salary history. Ideal requirements: Minimum 3 years’ experience in customer service, must have communication, persuasion, prioritization and organizational skills. Multi-task oriented. Enjoy fast-paced work environment. Proficient with MS Office. Email resume and salary history. Are we looking for you? We are a top-rated service company and are looking for a mature, energized and self-motivated person to join our growth-focused team! The right candidate should have retail/restaurant/call center experience, excellent customer service, phone and problem solving skills as well as ability to multitask in our busy office. Primary duties include phone work: acquiring new customers, scheduling appointments, assisting existing customers, data entry as well as supporting team members, general administration and assisting management with various projects. We have an immediate opportunity for the right person. This is a full time position in a fun and fast-paced work environment. Must be proficient with MS Office. Email resume and salary history. 4.6.5 Recruiting Schedule A key factor in becoming and maintaining completely staffed is developing a vigorous and dynamic recruiting strategy. Make a recruiting schedule that lists all the tasks related to recruiting and the frequency with which you want to perform them. A sample schedule is below. A template for this schedule that you can use to create your individual strategy for employee marketing, in easily editable spreadsheet form, is in the Molly Maid Sample Documents (called _recschd.xls).  Posters X 3 times 12 times  Interviews Continual  Call agencies X X X X  Employee  Referrals  Continual  Community Networking  Continual

MOLLY MAID Personnel Manual Copyright  2015, Molly Maid, Inc.

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