2. Employment Process
2.1 Employment Process Overview
The employment process consists of several steps: Recruitment Interviewing Selection and hiring Training Employee retention Discipline and termination Orientation and training These topics will be further developed throughout the MOLLY MAID material and training. Fill the available jobs with applicants who have the specific character traits, abilities, and skills required for the successful operation of a MOLLY MAID business. Once recruited, screen them for these qualifications. Those hired must be oriented to MOLLY MAID procedures and operations. You are responsible for the behavior of your employees as it relates to the brand. It is your responsibility to ensure they maintain the MOLLY MAID standards and culture. Hiring and employment is highly regulated and requires planning and care to make sure you remain compliant with the law. Before you hire anyone, have a clear picture of the person you are looking for. Put your pre-employment standards and procedures in place and apply them fairly and consistently, including advertising copy and interview questions that could indicate a pattern of unfair and illegal discrimination or invasion of privacy. As an employer you can limit liability under Equal Employment Opportunity Commission (EEOC) regulations by establishing and clearly defining the criteria a person must meet to be considered for employment. Develop and use a formal policy stating that applicants must meet the requirements needed to perform all essential job functions to help protect you from unsolicited applicants who later claim discrimination. The basic recommended procedure for recruiting, selecting and hiring all employees is: 1. Develop written job descriptions 2. Using samples provided by us, develop an employee handbook and employment agreements that are approved by competent, local, legal counsel
3. Advertise and network to attract applicants 4. Seek referrals and other sources of applicants
5. Receive telephone employment inquiries 6. Receive internet employment inquiries 7. Accept employment applications; obtain releases for background checks, etc. 8. Conduct interviews 9. Conduct background checks on potential employment candidates
10. Conduct additional interviews when necessary 11. Select applicant(s) and make a conditional job offer 12. Finalize the hire.
MOLLY MAID Personnel Manual Copyright 2015, Molly Maid, Inc.
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