BHG BETTER CONNECT
Onboarding Guide Communication App Setup
Run the Installer Open the downloaded file. On Windows, click Run; on Mac, open the .dmg and drag the app to your Applications folder. Complete Setup Follow the on-screen setup wizard prompts. Accept the license agreement and choose an installation location. Launch the Application Double-click the BHG Better Connect icon on your desktop or locate it in your applications to open it.
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💡 Tip For IT-managed company devices, your IT administrator may have pre-installed BHG Better Connect. Check your desktop or applications folder before downloading. Contact the IT Help Desk at helpdesk@bhgfinancial.com if you need assistance.
SECTION 3 | Setting Up Your Account
First-Time Login & Account Setup
Once you have downloaded and installed the app, follow these steps to set up your BHG Better Connect account.
Launch BHG Better Connect Open the app on your device. You will see the BHG Better Connect welcome screen.
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Sign In with Your BHG Credentials Enter your BHG company email address (firstname.lastname@bhgfinancial.com) and your network password. Complete Multi-Factor Authentication (MFA) You will receive a verification code via text message or your authenticator app. Enter the 6- digit code when prompted. Review & Accept Terms Read and accept the BHG Acceptable Use Policy and Communication Guidelines. Tap or click Accept to continue. Set Up Your Profile Upload a professional profile photo, confirm your display name, job title, and department information.
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