BHG BETTER CONNECT
Onboarding Guide Communication App Setup
Configure Notifications Choose your notification preferences — you can enable push alerts for direct messages, channel mentions, and announcements. Explore & Connect You are all set! Browse your assigned channels, send your first message, and connect with your team.
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Joining Channels & Teams
After logging in, you will be automatically added to your department channel and company-wide announcements. You can also join additional channels:
• Tap or click the + icon in the left sidebar next to Channels • Browse the directory or search by channel name • Select a channel and tap Join to subscribe • You can also be added by a Channel Admin or Manager
Required Channels for All New Employees
📢 #company-announcements — Important updates from BHG Leadership 🏢 #your-department — Your team's primary collaboration space 💬 #general — Company-wide conversation and connection 🆘 #it-support — Technical assistance and IT Help Desk requests 🎉 #welcome — Introduce yourself to the BHG team!
SECTION 4 | Key Features & How to Use Them
Feature Guide
Feature
What It Does
How to Access
Direct Message
Send private one-on-one messages to any BHG team member
Tap the DM icon or search for a colleague's name
Group Chat
Create private group conversations for projects or teams
Tap + New Message > Add multiple recipients
Channels
Join topic-based spaces for team collaboration
Browse Channels in the left sidebar
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