Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

Accreditation 2015 To ensure we comply with the highest industry standards, OCS maintains accreditation status with the Council on Accreditation, an international accrediting body dedicated to high quality human service delivery. Maintaining our accredited status means a lot to us at OCS. Since our last review in 2011 we have been making ongoing quality improvements, adapting to community needs, staying up to date with research regarding the best ways to deliver services, and purposefully living into our values of diversity, integrity, resourcefulness, collaboration and excellence. Our services are evidence-based, continuously measured, closely evaluated, and always improving. Accreditation reviews occur on a four-year cycle. In June 2015 we were reviewed by a team of experts and peers from across North America, receiving an expedited certification because we are in full compliance with all applicable standards. This was our fourth successful review, and 12th year being fully accredited. The following is an overview of organizational strengths provided by our COA peer reviewers following our 2015 review. Administrative and Management Standards Ethical Practice (ETH), Financial Management (FIN), Governance (GOV) or Administration & Management (AM) (for Public State Systems), Human Resources (HR), Performance and Quality Improvement (PQI), Risk Prevention and Management (RPM) CA-ETH The organization has a very rich tradition of thinking about ethics and has put into practice ethical education for staff. Staff were well able to discuss ethics and represent their professional ethical codes well. The Board and Executives were well able to discuss organizational ethics and their risk management strategies were reflective of ethics. CA-FIN Options Community Services provides a wide range of services within the community through funding via a variety of contracts and community partnerships. The organization has developed resourcefulness and creativity in managing and accounting for the various pockets of funding. The Society is also committed to establishing responsibility for effective cost management and it has developed mechanisms and control systems that allow it to act accordingly. CA-GOV The organization is benefiting from having a Board of Directors who come with many years of both professional and community volunteering experiences. The Board is vested in the well-being of the organization. Board members are active participants Organizational Strengths Options Community Services Society

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