OCS Annual Outcomes Report 2014-2015
OCS Human Resources Report OCS’s busy HR team of two works with management staff to ensure high quality HR services are provided throughout OCS; ensures compliance with HR policy and accreditation standards, provides consultation to supervisory staff on performance management and all other HR issues, participates in recruitment and selection, orients new staff, and works with senior leadership to ensure OCS aligns with HR best practices. Additional support for OCS regarding human resource issues is provided by: • Community Social Services Employer Association (CSSEA): ongoing training and education on Labour Relations trends and the Collective Agreement • McCarthy Tetrault LLP: ongoing training and support re: legal trends, policies and personnel issues • BC Human Resources Association: ongoing training and education on HR trends Achievements in 2014-15 • The OCS HR team have become the experts on the Relias platform, and are a valuable resource to staff who use Relias on a regular basis • Developed a system to manage all job postings (formerly done by managers) • Issue staff photo IDs • Complete regular file audits of personnel files to ensure all relevant documentation is in place and current • Provide support to the payroll department in responding to 3 rd party requests and processing WorkSafeBC claims • Full review of all agency policies. Revisions made to reflect changes in legislation and practice, as well as advances in the use of technology. All policies further reviewed by agency lawyers and the board governance committee. • Partnership with the Staff Training Committee to implement “Wisdom Within”, a TED Talk-style Lunch and Learn event for and by staff that has been extremely popular. • Successful hiring of a new Deputy Executive Director, as well as a key management role in WESC. Quality Improvements • Full deployment of Relias platform to provide, track and remind staff of training and policies; used system to effect a 30% improvement in the timely completion of employee performance reviews. • Significant improvements to Criminal Record Check process to be compliant with new provincial process, as well as to ensure OCS staff have undergone rigorous screening. • Developed a new and improved “New Staff Orientation” presentation and process, which is also available online.
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