Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

CA-CRI OCS is a major provider of Crisis Response Services to the community. The goal of the service is to assist callers to better cope with the immediate identified crisis and, where appropriate, to provide information or referrals that may assist the caller to better cope in the future. The service is very heavily staffed with volunteers supervised by experienced staff. CA-CSE The organization does an excellent job with the numerous programs under this service section. In spite of a wide range of conflicting contract requirements and service level expectations, services are delivered with professionalism and ultimate respect for all clients. CA-DV Domestic violence services are provided by a dedicated team of experienced professionals. Aftercare and outreach services in particular are exceptional. While shelter resources are limited, they are both diligent and creative in seeking ways to address clinical as well as facility needs. CA-ECE The ECE programs are well-developed and child-centric. The 'Growing Together' program in particular is exceptional for both its childcare setting as well as for its empowering services to young mothers. CA-PS Program provides a vital pre- and post-natal support service to a diverse group of mothers in the community. One of the program's greatest strengths is its value in reaching at-risk mothers-to-be and providing them with pre-, peri- and post-natal support for the healthy care of newborns.

CA-SCL The clubhouse program ethics and philosophy is truly a profound place that

represents a community that is seamless and has the stated goal of not being able to discern who is staff or who is a client. The programs work hard to build community and expression of the self through art and it's exciting to see art and poetry everywhere.

CA-SH The organization is a sensitive provider of shelter services with apt, adroit

experienced managers who responded to funding, government funding, and community mandates with a view toward stabilizing and promoting growth among their residents. Most interesting were the employed ideas of architecture and adult education in an empowerment model that meets clients where they are. Approaching 50% of residents are seniors and Options has responded to their needs in a developmentally rich way. One senior resident stands with enthusiasm that he is finishing his HS diploma and feels relevant and current in terms of his development.

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