OCS Annual Outcomes Report 2014-2015
The primary purpose of the Moving Ahead Program is to help vulnerable immigrant and refugee clients gain the capacity to cope with their issues and associated barriers and to acquire sufficient skills to participate in Settlement & Integration Programs and/or other community services and programs. Moving Ahead delivers an integrated, holistic, wraparound service model to facilitate the empowerment of immigrant, refugee and newcomer individuals, from youth to older adults, who are experiencing multiple barriers to settlement and integration. Services are provided in first language and clients receive intensive support in moving ahead toward achieving the goals set with their Moving Ahead Counsellor. Outcomes in Moving Ahead Program this Year • Client outcomes: this section should be completed by the client, as it intends to gather information from their perspective by using the scale from 1 to 5, with 1 being strongly disagree and 5=strongly agree, if not applicable put in N/A. • Overall Level of Need: This is a rating provided by the case manager based on his or her own judgement. Rate the level of need using a scale of 1 to 5, where 1 is “Very low” and 5 is “Very high”.
1. Accessing Services
a. I know how to get the services I need to settle in Canada (for example, housing information, employment counselling, tax and government benefit information, etc.) At Intake At Exit 1 2 3 4 5 N/A 1 2 3 4 5 N/A
Apr-Jun14 Jul-Sept
10
3
3
0
0
2
0
4
9
1
Oct-Dec
9
7
2
0
4
3
10
Jan-Mar15
12
6
2
3
11
5
1
Total
31
16
5
0
0
3
3
17
17
12
b. I know how to get the language training I need (for example, written or conversational language training, job-specific language training, etc.) At Intake At Exit 1 2 3 4 5 N/A 1 2 3 4 5 N/A
Apr-Jun14 Jul-Sept
10
2
3
1
0
3
2
4
6
1
Oct-Dec
7
9
1
1
5
3
9
Jan-Mar15
12
7
1
1
2
11
4
1
1
Total
29
18
4
1
0
4
5
18
13
11
1
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