Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

Measure: Members who report the quality of their life has improved stayed the same or worsened in the past year.


Target (% of Improved)

% Improved

# Improved

# Stayed the Same

# Worsened

As a result of being a member of the Clubhouse






As a result of participating in the following activities: • Prevocational 65%


36 19 20 55

12 12 10 35

0 0 1 0

• • •

60% 60% 65%


Educational Personal Life

66% 67%


Quality Improvements in Clubhouses this Year • High client satisfaction ratings in all sites • Semi-annual and annual reviews have strengthened communication between case managers and Clubhouse staff • Improved referral process and new service/recovery plans to meet members’ needs and goals, and to provide opportunities for these individuals to reach their goals. • Consistent monitoring for each team member to complete mandatory training required by OCS, as well as support to attend additional training, as required. • Increase in the number of members finding and achieving both supported and competitive work placements 2. Supported Community Living and Housing Programs The 2014-2015 year was a year of growth in our Supported Housing Programs. As indicated below, there were many significant achievements and increases to our housing programs. The addition of 18 new SIL subsidies, another Sutton Apartment unit, support hours for Sandell House residents along with the upcoming conversion of one of our Congregate Houses into an Assisted Living resource, allow us to service more clients and offer a continuum of support as they may graduate from program to program. Client files are now on our Nucleus database system which allows for continuity with documenting, data collection and tracking statistics.

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