OCS Annual Outcomes Report 2014-2015
weightlifting/workout, walking groups, bowling, movie groups, etc. New and ongoing groups are discussed at all monthly team meetings. • Files – Our client files are peer reviewed as a team every quarter for content/completeness. All client files have been switched over to the Nucleus database system which allows for continuity with documenting, data collection and tracking statistics. 3. Youth Supported Independent Living The Youth Supported Independent Living (YSIL) program is an outreach and housing program providing young persons with a mental illness with a variety of independent living support services. The program provides specialized one-to-one support services to those referred into the program as well as a rental subsidy to financially assist the young person to live in market housing. We have up to 5 rental subsidies available. These are currently filled to capacity. This program is a component of the Clubhouse Without Walls; a consortium of programs/services that provide a seamless continuum of services for older youth/young adults living with a mental illness. Referrals come from the Child and Youth Mental Health teams from Surrey and White Rock.
The clients experienced many successes this year from securing stable, safe, affordable housing, to getting competitive employment, and one had a child.
Outcomes in Youth Supported Independent Living this Year Our satisfaction survey return rate was greatly improved this year; all 5 surveys distributed were returned (100% return rate). The feedback received is very positive and reflects the quality work and rapport building skills of the program staff. The following table shows the responses that we received back.
As a result of the Youth Supported Independent Living Program (strongly agree/agree and neutral responses) I am treated with courtesy and respect in this program The staff is respectful of my privacy and confidentiality
YSIL
100% 100% 100% 100% 100%
I have been informed of my rights and responsibilities as a client of this program
I help plan my services and set goals I want to work on Overall, I am satisfied with the services I received
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