Outcomes Report (2014-15)

OCS Annual Outcomes Report 2014-2015

• Outcome/Logic Model Training Provided By Kylie Hutchison of Community to Solutions for all managers, assistant managers and coordinators. Each OCS program now has a renewed logic model and expanded training in the development and use of appropriate evaluation methods and tools for their programs. • Senior Level Job Descriptions Revised and Re-Written With the help of an HR consultant, all senior level job descriptions were fully reviewed and revised. This included Executive Director, Deputy Executive Directors and Senior Managers. • Vehicle Safety Processes Developed a series of safety checklists and quarterly inspection processes to replace our existing system for ensuring all vehicles, including personally owned vehicles used to transport clients, are in good working order. • E-Team and Management Transitions We transitioned through some long-term leaves and departures of key management positions and restructured around these changes to make as seamless a shift as possible. Several internal staff were promoted to higher level leadership positions. A new Deputy Executive Director was hired in April. She brings an extensive housing background, which is an excellent fit for our current needs. • Board Development We continued to develop a diverse and responsive board by expanding the age, culture, skill and gender mix of individuals serving in OCS’s board functions. • Doubled Agency Membership We also more than doubled the membership and have made efforts to ensure that new members are engaged, supportive, and aware of OCS activities in community. • New Interactive Policy Manual After reviewing 100% of staff policies, including legal reviews of all policies relating to risk and changes in legislation, we compiled a new “clickable” and interactive policy manual linked to key forms and documents. • Non-Violent Crisis Intervention This year we trained four staff to be trainers and have been able to customize training to job types and clientele.

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