OCS Annual Outcomes Report 2014-2015
• Ongoing Nucleus Deployment Ninety percent (90%) of identified programs are now using the system, with the deployment of Transition House records scheduled to begin in September. We have worked with Nucleus to design several customized features which have been helping programs with efficiency and accuracy of data, as well as with ease of access. The next year will involve adding the performance outcome measurement module to several programs. • Building Safety Improvement and Upgrades At the Carole Wahl office building in Whalley, we installed a glass wall separating the lobby from the clients and staff in the building. Access is now available via keyscan cards. • American Association of Suicidology (AAS) Staff in both our Crisis Line and SPEAC programs received training and became AAS accredited. • Emergency Partnership OCS has a partner agency in Kelowna who is prepared to become an emergency out-of- area call-in check point should there be a lower mainland disaster that takes out local phones. Emergency cards were created and distributed to all staff. • Extreme Weather Housing Response During the coldest months of the year, and also during the forest fires in early summer 2015, our extreme weather shelters did not turn anyone away. • Leadership Development OCS invests in leadership development, and believes in leadership from every seat. To that end, we have been working closely with Jennifer Charlesworth to design and deliver relevant development opportunities in-house. We have also sent several managers, assistant managers and staff to Leadership 2020 over the years, with 4 attending the 9 month program in 2014-15. We also sent 3 people from our Leadership Team to UBC’s Sauder School of Business for additional professional development. • RFP Submissions We submitted a proposal for Employment Support Services to the Ministry of Justice and Social Innovation, and currently are awaiting results. • AED Purchase Fifteen (15) AEDs were purchased and disseminated. Staff have been trained in their use.
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