Undeliverable items can be returned back to the Customer. Please be aware that it can take up to three months for the items to be returned back to the UK, dependent on the outbound destination country. If customers wish to have their undeliverable items destroyed, a charge may be applied as laid out in the contract. If Customers wish to have their items returned, they will be returned on the next available collection vehicle, once they have been received into the local Whistl depot. A charge may be applied for the returns, as laid out in the contract. 3.0 Returns policy
International pre-sorted Customer Guide / August 2014 / V1
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