4.0 Consumables
Whistl will supply the relevant consumables required by Whistl customers which will only be used for the final transportation of mail to Whistl centres. Whistl will provide the initial container allocation based on the forecast figures provided by the customer. Whistl Customer Services will determine a replenishment of bags and magnums based on the weekly forecast provided by the customer and exchanged on a one for one basis. It is the customer’s responsibility to ensure that it has reordered (within the relevant time period) any additional consumables required for the volume of mail that is to be collected. 4.1 Reordering Consumables The customer will provide Whistl Customer Services with at least two (working) day’s notice of their requirements and Whistl will endeavour to provide the customer’s required amounts within the notice period, but will not be liable to the customer in the event that it is not able to fulfil a consumable order. For bag labels, please provide at least five (working) days notice.
Please contact Whistl Customer Services on 01628 816768 to re-order consumables.
International pre-sorted Customer Guide / August 2014 / V1
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