Overcom ing thelanguagebarier and digitaldivide UMANG'sm ission to provide universalaccessto criticalservicesand inform ation washindered by the linguistic and technologicaldiversityofIndia's population. To addressthis,a centralized inform ation delivery system thataccom m odated varying levelsof technologyproficiencyand device preferences wasdeveloped.Theultim ategoalwasto ensure thateveryusercould accessthe inform ation theyneeded with ease.
Theneed forNaturalLanguageProcessing algorithm s tounderstand culturaland linguisticnuanceswas im perativeto overcom ethesechalenges.
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