PLP: Changing Times, Changing Needs
Peter Hong, DDS
Alan Lachapelle Department Head — Manager, Professional Liability Program
The practice of dentistry grows more complex every year. There are more treatment options, procedures, materials, medications and ways to communicate than ever before. While the explosion of knowledge and information has resulted in great advances, it can also create new risks for patients and practitioners. This course, offered by the Professional Liability Program of the Royal College of Dental Surgeons of Ontario (RCDSO), examines emerging issues affecting dentists and offers risk-management advice. PLP cases that have been resolved provide illustrations and tips to benefit you in your day-to-day dental practice. Learning Objectives: • The role of PLP, details of PLP malpractice protection, the basics of offering a refund to a patient, the risks of social media, tele-dentistry and its risks • How good recordkeeping helps manage risk • Informed consent from a litigation perspective, and ways to prevent adverse events in daily practice
Course Code:
F031PL
Room: Time:
713AB – South Building
2:00 – 4:30 pm
Type:
Lecture Ticketed Paid
Audience:
Dentist; Dental Hygienist; Dental Assistant; Office Personnel
RCDSO QA Program: Category 1 (Core) (3 CE Credits) Fee + HST: $22.60 ($20 + $2.60)
Dr. Peter Hong received his DDS from the University of Toronto (U of T) with honours in 1983. After graduation, he worked in public health and started a general practice in Toronto. Dr. Hong also worked at Sunnybrook Health Sciences Centre as a staff dentist for more than 30 years. He continues in clinical practice and teaches dental students at U of T. Dr. Hong began working for the RCDSO on a part-time basis in 2001 as a Monitoring Officer. He joined the Professional Liability Program as the Senior Dental Consultant and is now Assistant Manager, Dental. Alan Lachapelle graduated from Seneca College with high honours in legal administration in 1987. He received an Alternate Dispute Resolution Certificate from the University of Windsor Law School and consolidated his credentials through management courses with the Insurance Institute of Ontario and private educational facilities. After seven years as a paralegal at a downtown Toronto law firm specializing in defence work, Mr. Lachapelle joined the Professional Liability Program of the RCDSO in 1994 as Claims Examiner. He advanced to Claims Supervisor and Senior Professional Liability Adviser before assuming the department head role of Manager of the program.
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