Head of Estates & Projects

Head of Estates & Projects Candidate Information Pack

Head of Estates & Projects

The Royal Over-Seas League is dedicated to championing international friendship and understanding throughout the Commonwealth and beyond. A not-for-profit private members’ club, we’ve been bringing like-minded people together since our launch in 1910. Today, we offer our 16,000 members a warm welcome centred on our beautiful clubhouse in central London, and the chance to get involved in all kinds of social, cultural and humanitarian activities around the world. ROSL is a self-funded organisation which operates under a Royal Charter and ‘aims at promoting an enduring multi-racial fellowship pledged to the support of the Commonwealth and to the service of others and humanity at large’. We are proud to put our members at the heart of our decision-making. Through Central Council, which is the equivalent to a board of directors, our Executive Committee (ExCom), and a number of sub-committees, the running of ROSL now and in the future is led by members from all walks of life alongside the D-G and senior leadership team. About the Royal Over-Seas League

Head of Estates & Projects

This is a new role for the Royal Over-Seas League and is a great opportunity for the right candidate to be part of an exciting project to transform the Grade 1 Listed headquarters of this global organisation. Balancing the needs of heritage conservation and modern requirements for comfort and safety is challenging and calls for innovative thinking and skilful communications between the different stakeholders. Join our team at ROSL to make a difference to both buildings and ‘humanity at large’, as our founder instructed in 1910. Dr Diana Owen, Director-General. Welcome from the Director General

Head of Estates & Projects

About the Club House

A Grade I listed building, the Over-Seas House offers splendid period function rooms, 83 rooms providing four star accommodation. The club is awash with history some of the building features include: The Mountbatten Room - named in honour of Admiral of the Fleet Earl Mountbatten of Burma who was Grand President of the Royal Over-Seas League from 1959-1979. The room houses period features including original fireplace. The Gibb Staircase – designed by the famous James Gibbs it is quite different to his previous work, with sumptuous wrought and cast iron balustrades of the elliptical staircase. It is described in the Radcliffe Library in Oxford, Gibbs’ late masterpiece and attracts a number of visitors each year. ROSL’s crinoline staircase - Or is it a hooped staircase? - This unique staircase was built to accommodate the Duchess of Norfolk fashion sense in the early 1700s. The Garden – our garden is nestled behind the clubhouse in the glorious Green Park and offer our members tranquillity against the central London

backdrop. The arts:

For over 65 years ROSL ARTS has developed a diverse portfolio of activities in music, visual arts, and literature. Arts continue to be a key feature for the club house, with regular arts exhibitions taking place and purpose built music room.

Head of Estates & Projects

About the Role

Key responsibilities Leadership & Management • To set the standards for compliance and safe systems of working across the organisation. • To contribute to the development of 5 year strategic estates and financial plans for the organisation. • To act as the client for any outsourced maintenance contracts. Conservation & Buildings Maintenance • Ensure best practice in buildings management is used at all times with short term cyclical and annual maintenance routines in place & closely monitored. • Lead the establishment of annual preventative maintenance programmes and short and longer-term capital repair and refurbishment projects. Ensure that these plans are fully integrated across all departments and fully supported by the Buildings & Heritage Sub Committee. • Working with the BSHC and DG/CFO, be responsible for the procurement and appointment of lead contractors/ consultants and project managers.

The role oversees the short-term and long-term repair and refurbishment of Grade 1 Listed Over-Seas House and all compliance works and PPM programmes within the context of the smooth day to day running of the clubhouse. You will manage the in-house maintenance & outsourced teams, including ROSL’s relationship with Graysons Ltd regarding facilities, and other appointed contractors, supporting the whole ROSL team, integrating projects with operations and events programmes. You are a key member of the Senior Leadership Team and as such take shared overall responsibility for the delivery or ROSL’s vision and values. This will be achieved by ensuring linkage between projects and operational and departmental business plans, within the context of a five-year financial and buildings strategy, to: • Focus on operational excellence & integrated management at Over-Seas House; balancing a substantial annual preventative maintenance programme, and larger projects with the member experience and ROSL arts programmes, alongside reactive maintenance. • Establish and monitor compliance standards in all areas and act as compliance adviser to all departments and the designated Responsible Person(s) for ROSL.. • Ensure the protection of the ROSL’s finances, buildings, holdings and other assets through the implementation of appropriate controls and risk management techniques. • Contribute towards a motivated and high performing team - with both internal and external teams-delivering excellent customer service 24/7.

Financial Performance • To prepare business cases for new projects, carry out reviews along with cyclical budgeting, forecasting and data analysis. • To ensure that ROSL receives best value for money through the es- tablishment of robust procurement processes and regular review of all contracts and performance audits. Compliance • To ensure that proactive audit systems are in place to manage H&S processes and risk and to ensure compliance with all relevant statutory and organizational policies and procedures across all areas of Opera- tions. • To ensure Security and Emergency Planning encompasses all rele- vant risks by taking expert advice and that organizational policies and procedures allow these to be mitigated or managed through changes in working practices, systems or physical structures to protect people, buildings and other assets. • To ensure continual compliance with policies and procedures through the Duty Manager rota, working closely with the Rooms Division and Maintenance Managers as well as contractors working on site. Key result areas • Health and Safety KPI’s – accidents, audits, claims, incidents • Delivery of capital projects on time and on budget • Member feedback

Key working Relationships and Communications Internal: DG & Senior Leadership Team ExCom and Central Council

Buildings & Heritage Sub Committee and Chair Rooms Division Manager and maintenance team Graysons Ltd staff & other contractors


Consultants (TB&A) Association of London Clubs Mayfair and St James Association

Head of Estates & Projects

Organisation chart

About you

Essential skills, knowledge and experience Skills: • Able to combine effective strategic thinking with hands-on organisational and administrative capability. • Strong knowledge of building maintenance ideally within a heritage site. • Health and safety and compliance skills and familiarity with fire, security and safe systems of working. • Excellent communication skills, both in person and the written word, with the ability to train teams and ensure whole organisation is fully aware of planned programmes of work. • An effective leader, with a record of motivating a large team of staff and collaborating across the organisation. • Good self-manager – natural forward planner who critically assesses own performance. • Ability to develop policies and strategies for the organization and departments and to manage, monitor and evaluate their implementation, particularly compliance. Knowledge: • Relevant professional qualifications or demonstrable relevant experience in areas of buildings maintenance and engineering plus compliance & health and safety. • Knowledge of/interest in historic buildings conservation. • Financially literate with good attention to detail and target orientated.

Experience: • A proven track record of setting and achieving budgets to agreed KPIs / targets. • A proven record of leading integrated site management including presentation and conservation of buildings and implementation of safe systems of working and organisation-wide health and safety policies and processes. • Experience in leading and directing maintenance life cycle programmes, particularly in sensitive listed buildings and working with external project teams & consultants, ensuring projects are delivered on time and on budget. Package: • Salary of up £65,000 depending on experience • 12% pension contribution

• 25 days holiday plus Bank Holidays • Private Health Care & Life Assurance

• Season ticket loan • Food whilst on duty

APPLICATION PROCESS For a confidential conversation please contact our advisor Robbie Hodder of The Management Recruitment Group on E: robbie.hodder@mrgpeople.co.uk T: 02078685038. Applications should consist of a comprehensive CV and covering letter.

Applications should be sent to; robbie.hodder@mrgpeople.co.uk

Closing date for applications: Sunday 17th March 2019 Interviews will take place on Tuesday 26th March 2019.

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