Outcomes Report 2019-2020
Staff provide services in a safe and supportive environment consisting of an accepting and protective atmosphere, and provide resource information to help women explore their options and define their goals.
“Thank you for giving me my dignity back and helping me find my voice."
371 women served in 2019-2020 100% clients feel their cultural and lifestyle were met
Language Spoken
200
150
100
50
0
English
Punjabi
Hindi
Series1
149
184
17
TRANSITION HOUSES The Transition Houses support women and their dependent children who have experienced or are at risk of experiencing abuse, threats or violence, by providing access to safe, secure and confidential services, including information and supports for decision-making, short-term shelter or housing, referrals to other services and links to affordable housing.
Services are guided by the following principles: • A woman-centered approach to service delivery • The safety and security of women and children at risk is paramount • The role of power imbalances is acknowledged and responded to • An open and collaborative service environment • Transparent and accountable service delivery
Transition House programs operate on a 24-hour basis, 365 days a year, providing a short term stay at secure confidential locations in the community, are pet friendly, staffed 24/7 and provide services to residents in Punjabi, Hindi and English languages.
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Options Community Services
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