Outcomes Report 2019-2020
Service Highlights:
100% - Workers treat me with courtesy and respect 100% - Staff is respectful of my privacy and confidentiality 100% - I have been informed of my rights and responsibilities 100% - Overall the program has been helpful to me
This program is a component of Clubhouse Without Walls; programs and services that provide seamless continuum of services for older youth/young adults living with a mental illness. Referrals for the YSIL Program come from the Child and Youth Mental Health teams from Surrey and White Rock.
Homeless and Housing Services
SHELTER SERVICES Hyland House Newton and Bill Reid Place are low barrier shelters funded by BC housing to provide Essential and Gateway services. Essential services are, temporary accommodation and services designed to meet the immediate needs of the homeless for shelter, food and security. The shelters function as a ‘Gateway’ link to external suppo rts such as health are, employment training and access to affordable housing. The shelters are part of the housing and services continuum with the goal of a stable housing environment and independence. The shelters use a trauma informed approach when stabilizing and case planning with the people served.
Shelters are at 100% occupancy for the year. 610 individuals used the shelter 100% of clients developed a case plan 3534 individuals turned away due to being already full
TRANSITIONAL HOUSING PROGRAM (THP) THP focuses on providing 20 supportive housing bachelor units for formerly homeless people at HHN and 12 supportive housing bachelor units at BRP. The purpose of the program is to stabilize people who have challenges maintaining independent housing or supportive housing in the community. This program is funded by BC Housing. THP uses a trauma-informed lens in the provision of services and supports. HOMELESS OUTREACH PROGRAM (HOP) HOP is funded by BC Housing. The program connects people who are homeless to housing, income assistance, and community-based support services in Surrey. The Outreach Workers undertake a wide range of support activities such as:
Options Community Services
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