M A G A Z I N E
together. For the amount that we get tasked with on a daily basis, we don’t do too bad. “I think we’re punching above our weight. The key is that we talk the same language as the centres.” As for the future, he says, “We know we need more people – we need a bigger team but we’re not going to rush and hire the wrong person. Anyone interested in joining the network support team should call Jon on 020 8749 8444 or email jon.oswald@ pirtek.co.uk.
before,” she says. “I make sure all the orders are leaving, report to Jon, collect returns and coordinate with DHL.” Having worked on the other end of the distribution operation, Simona says it was strange at first but she quickly fitted in. I had been at DHL in Milton Keynes for four years so I was already familiar with the logistics process. Jon is clearly pleased with her work, saying “Simona’s been brilliant, in just a few months she has brought significant improvement in our process, keeping our customers stocked and happy.”
Chatting to the group together, they bounce off each other. “It is a good team – the loudest in the office,” says one. “We have to have the banter, the interaction to build trust,” says Jon. “They’ve threatened to put us in a glass box at the end of the office.” The team members characterise Jon as a good leader and Tony gives him a ringing endorsement. “Could be better,” he says. Everyone clearly knows how to take Tony’s wit. Jon says, “Everyone’s got their little quirks but as a team we work well
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