PP&L Terms & Conditions 2020-2021

B. Ordering

a. Minimum Orders  Grow ‐ to order: 2 trays per variety  Grow ‐ to Specialty, Tissue Culture and Grass orders: Please Inquire.  Current Availability orders: 1 tray per variety

b. Order Timelines PP&L order timelines are designed to provide the best possible regional and national service options for multiple order sizes. Cutoff is Tuesday, 9 PM, Pacific Time Overnight Delivery is available same week; multiple delivery services are available for the following week. Contact Customer Service for options. Pallet Shipper Grower Truck deliveries: Product will be loaded Thursday or Friday of the following week to be delivered Monday through Thursday of 2 nd week. (Example ‐ order placed 4/6 will be loaded 4/14 ‐ 15 to be delivered 4/18 ‐ 21). Please note: the week indicated on your order confirmation is the ‘SHIP’ week prior to the delivery week for pallet shipper deliveries. For orders shipping to Canada, the Phyto Lead Time is 3 weeks. c. Cancellations Cancellations and adjustments will only be accepted 3 weeks prior to sticking or sowing of plant material with exception of items from tissue culture. Item orders cancelled on product from tissue culture will be reviewed prior to acceptance of cancellation. Tissue culture is

ordered well in advance and may not be able to be cancelled from our vendors. Cancellations will not be accepted after plant material has been sown or stuck .

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