DIRECT REPORTS:
HEAD OF BUILDING OPERATIONS HEAD OF BUILDING SERVICES HEAD OF SUPPORT SERVICES
INTERNAL AND EXTERNAL RELATIONSHIPS:
PVC’s and Registrars - University Colleges Heads of Schools and School Mangers – University Schools COO and Directors – Professional Service Directorates Cardiff and Vale University Health Board Cardiff City Council Consultants, Contractors and Suppliers
KNOWLEDGE, SKILLS AND EXPERIENCE NEEDED
1. A good first degree, or equivalent qualification.
2. A relevant Professional qualification (eg. BIFM, CEng, MRICS).
3. The ability to contribute to, and support, the strategic leadership within the Estates team and development of effective strategic links across the wider University to ensure the Universities strategic aims are met. 4. Evidence of team leadership including team building and individual professional development. The ability to build and motivate internal and external teams ensuring alignment with delivery goals.
5. A track record of successful developing and delivery of hard and soft FM strategies.
6. Proven experience of the managing maintenance across a diverse estate including planned, reactive and backlog maintenance.
7. Proven experience in challenging the existing operations, changing existing processes/structures and improving the customer experience.
8. Evidence of financial planning and budget management ensuring accurate cash flow forecasting.
9. Evidence of successful stakeholder and relationship management across the wider public and private sectors.
10. Experience of prioritising complex and often conflicting project demands ensuring appropriate risk management approaches are used.
11.Evidence of delivering process improvement, managing customer feedback and exceeding customer expectations.
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