A look ahead: Keeping healthcare human
| Our approach | 8-9 | 
| What healthcare can’t look like in 5 years | 10-11 | 
| Instead, put humans at the center of a connected experience | 12-13 | 
| Connected healthcare: our vision for 2028 | 14-15 | 
| Today: A healthcare system full of friction | 16-17 | 
| From chaos to connectivity: How to keep healthcare human in the next 5 years | 18-19 | 
| 1. Mitigate fragmentation across the patient experience | 20-21 | 
| 2. Enable an expert, empathetic workforce | 22-23 | 
| 3. Respond to changing demographics and health equity dynamics | 24-25 | 
| 4. Expand the use of value-based care | 26-27 | 
| TTEC’s vision for connected healthcare 2028 | 28-29 | 
| Prepare now for a bright healthcare future | 30-31 | 
| Make the 2028 vision a reality | 32-33 | 
| About TTEC | 34 | 
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