REUNION RECAP
Recruiting Efforts While Chief Operating Officer Mary Kennedy Thompson unveiled the new RAREtoolbox to Reunion attendees during the General Session, Cohen shared updates on Molly Maid’s continued commitment to using Recruiting.com . “Please remember to clone your job postings every 28 days so potential applicants can see your business is looking for people!” Cohen said. “Your FCs will remind you during your discussions, and if you want help – please reach out!” Cohen showed an updated CraigsList job posting that is far more welcoming and is now available on Team Site . Other limitations impairing owners’ recruiting success is narrow interviewing hours and mandating in-person applications. “If hiring is your top concern – widen the net to bring in more applicants. If they don’t have prior cleaning experience, but have a great attitude and want to work – you can teach the skills needed,” he said. “I also recommend being more flexible with interview times – rather than a few hours mid-day, make it work to interview all strong candidates.” Other Dwyer Group brands just getting started with a systemwide recruiting program are using the RAREtoolbox. While some aspects won’t affect Molly Maid owners, the 401k program through
owners are helping me gather information,” he said. “I’m impressed that they want to learn how to use the P&L tool better and truly focus on where they can improve.” The groups use the 2016 P&L comparison tool to compare their numbers to the system’s average. Data includes net sales, cost of sales, overhead and owners’ discretionary income,” Cohen said. “When you look at one particular line, HSP compensation, you can really identify strategies to improve your employees’ earnings while making routes more efficient through OTA. Your FCs can help you meet your goals and the year ahead is going to have a large focus on owners’ profits.”
OPERATIONS UPDATE FROM PAGE 21
CCS 5.15 CCS 5.15 has been updated to repair the last bug fixes and get the last few remaining owners’ businesses operating on the system. There will be no additional enhancements to CCS as the team is transitioning its sole focus into developing CCS Next Gen. The cloud-based software will launch in 2018. Profitability Groups Following Convention, Cohen launched three, new profitability performance groups consisting of 24 owners. “We started meeting in June and these
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Disciplined Investors is applicable to everyone who wants to offer affordable retirement savings to their teams. To find out more about 401k or access the current RAREtoolbox materials, visit the Team Site . As the next phase is introduced, we will make owners aware of updates which are available and applicable to your businesses.
See OPERATIONS UPDATE , Page 24
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