AS Sustainability Report

Appendix

Materiality analysis and stakeholder engagement

Economic value and connectivity

Introduction

CEO letter

Air SERBIA’s Story

Air Serbia in 2025 - year in review

Governance

Environment

Social

10.2 GRI Content Index

OMISSIONS

Disclosure No.

Direct Response/ Section in this Report

Description

Requirement Omitted

Reason

Explanation

SDG Mapping

Defined benefit plan obligations and other retirement plans

201-3

8.1 Defined benefit plan obligations

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Financial assistance received from government

8.1 Financial assistance received from government

201-4

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8, 17

GRI 418: Customer Privacy 2016 (GDPR and cyber risks)

Substantiated complaints concerning breaches of customer privacy and losses of customer data

6.5 Performance in 2025 - 0 complaints, 0 data leaks/losses

418-1

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Sustainability Report 80