Office Infrastructure Manual

Field Manager-Promoting fromwithin company 1. What do you do to help your team members perform to the best of their abilities? 2. How do you motivate a team member who is not interested in working? What can be done to get him/her to contribute to the organization? Give an example if you have done something similar in the past. 3. Tell me about a time when you acted as a mediator to help colleagues resolve their differences. 4. Give me an example of a time when you tried your best to work with someone, but the problems still remained. What did you learn from that situation? 5. How do you determine if an employee is performing well? 6. In what specific areas do you need to expand your knowledge to become more proficient as a field manager? 7. Why should I hire you? 8. What kinds of situations or circumstances make you feel tense or nervous? 9. In what ways can we help you succeed in this position? 10. What is important to you in your work relationship with a supervisor? 11. What do you think that you would like most about this position? 12. What do you think that you would like least about this position? 13. Tell me about a goal you achieved, which at the time seemed hopeless? Why did you keep going? 14. Tell me about a time when you and your partner were discouraged. What did you do to raise your partner’s spirits? 15. How do you decide which tasks take priority when organizing your day? 16. What do you think this position involves? 17. What steps would you take if you suspected an employee was stealing? 18. If you could make one suggestion to your supervisor in your last job, what would it have been? 19. How did you decide to apply for this position? 20. Tell me the process you would use to respond to a team that has a steady stream of customers canceling their service?

21. Who sets the standard for cleaning a home? 22. What training experience have you had?

Field Manager (Hiring from outside of company) 1. Tell me about something that you accomplished at ____ that you felt good about. 2. Describe for me what your day-to-day responsibilities were at ______? 3. What did you like best (least) about your last position? 4. Describe _________ as a place to work. 5. If you could make one suggestion to your supervisor in your last job, what would it have been?

6. What was the most difficult part of your job at _________? 7. What would you rather have done more of at your last job?

MOLLY MAID Office Infrastructure Manual Copyright  2015, Molly Maid, Inc.

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