EXECUTIVE DIRECTORS 2 ADVANCEMENTS NEW
Making Meaningful Connections If one could sum up Janice Hoh and Ian Tomy Chee’s 2016 & 2017 achievements, it would be “phenomenal”. After all, with 5 status
seeing the power of residual income, he then relegated his web design business to the back seat to focus more on Melaleuca. That paid off as Sam advanced to Senior Director this June and Senior Director 2 in August, earning RM145,230.29 within 12 months and greatly enhancing his family’s life. Sam and his wife managed to eliminate some of the hurdles in their path and we couldn’t be happier in helping them to reach their goals. Money just can’t buy that sense of satisfaction,” shares Janice happily. Janice and Ian practice a hands-on approach, and this can clearly be seen in their strategy and evaluation sessions with their business builders. “Understanding the reasons why they’re unable to obtain appointments or enrollments is very important because I’ll only be able to help them find a proper solution and learn correctly when I know the cause,” Janice explains. Another great example they set and practice with their business builders is writing down their goals. They believe that if one can’t put their goals down on paper, they will not be able to visualize it and the chances of achieving those goals are low. Ian continues, “Meetings with our business builders are set early each month, mid-year and year end to review their goals, measure progress and discuss strategies to execute for the next phase. We also walk them through possible challenges and coach them how to overcome them, be mentally prepared and not to be caught by surprise.” Janice and Ian believe that their strong connection with their team members is what propelled their organization’s momentum. Their team activities ensure that solid relationships are built and rapport is developed to form a team that scale mountains together. “Through team activities such as leadership retreats, thematic product workshops, Power Hours, product demonstrations, and training on Critical Activities 1 to 4, our builders are able to fulfill their needs in the journey of building the business. When you show them you care about fulfilling their needs in building the business, they will become your perpetual business partners and climb up the peak with you,” shares Ian. They also divide team members into small groups, with an Accountability group chat as a platform for their builders to report their daily activities. Only those who are serious and committed in the business are permitted in the group chat. They are firm when some don’t report consistently, and this helped the team to inculcate the habit of doing Critical Activities 1 & 2 consistently, leading to their success in the business. Janice and Ian believe that their great achievement is stemmed from their willingness to step out of their comfort zone in executing the 7 Critical Business-Building Activities and work with their committed business partners. “Our success is not measured by how many advancements and how much we earn–we focus on how many lives we could impact. By continuing to embrace the mission of enhancing lives, we believe that we will reach Executive Director 4 by this year end! ” shares Janice excitedly.
advancements within the past 12 months, one would expect nothing less than that. Enrolled in July 2010, Janice and Ian are driven by a strong WHY-to be their own boss. Hence, they knew that it was imperative for them to ensure consistent efforts in doing the right activities and duplicating leadership effectively. Janice and Ian’s trust in Melaleuca is unwavering, with their strong belief in the company and its products, as well as in founder & CEO Frank VanderSloot. At US Convention 2016, Frank’s advice for business builders to always have 200 names in their contact list and make 20 calls a week renewed Janice and Ian’s habit in consistently executing CA1 and CA2, however discomforting it might be at times. “We knew complacency had no place in our business, and made a conscious effort to get out of our comfort zone, meet new people and create relationships through meaningful conversation. Through these meaningful conversations, we were able to understand people’s needs better and in turn, that helped us to reach out to them with the right frame of mind,” Janice explains. A recent experience was certainly testimony to this–a chance encounter with a group of older avid hikers had her striking up a conversation with them, despite the apparent age gap. Her budding relationship with one of the hikers, Cerlina, enabled her to understand more of Cerlina’s background and needs, and subsequently enrolled her with the Vitality 6™ Pack. Cerlina’s excitement with her positive product experience snowballed into sharing sessions within her circle of friends and cemented her thoughts of becoming a Melaleuca business builder. She reached Director 2 within 3 months, and is now poised to further grow her Melaleuca business together with friends. That experience served as a constant reminder to Janice that anyone, regardless of age, gender, race, generation or culture, can share similar wellness values that can jumpstart their journey to better vitality with Melaleuca. “All roads do lead to Melaleuca,” says Janice and Ian, reaffirming, “As long as we are focused on enhancing the lives of those we touch, magic will surely happen!” Besides the first 2 Critical Activities, Janice and Ian stressed that following up on potential new business builders is also crucial in building a successful Melaleuca business. Starting off with balanced presentations, in both products and business opportunity, helps them in ensuring quality enrollments and identifying new business builders. The presentations also play a role for new customers to understand the differences of Categories 1 to 3 and the responsibility each category entails. With that, new customers will understand what is expected of them. When a new customer selects Category 2 or 3, Janice and Ian waste no time in scheduling a strategy session to get them started the right way. Janice shares, “We found that starting with the F.O.R.M.D (Family, Occupation, Recreation, Money, Dream) method is an effective way for us to identify their WHY. Then, we formulate a plan to help them reach their goals, and carry out a series of exercises including coaching them on Critical Activity 1, preparing scripts to hone their approaches, role play practices, and helping them in the first few presentations so that they’re able to learn through observation.” Janice believes that to help others reach their goals, it has to start from their WHY. Her personal Senior Director 2 Sam Hoi is one great example. Sam, who runs his own web design company, have been telling Janice “No” for three years. That, however, did not deter Janice in continuing to build the relationship, understanding Sam’s needs better and eventually identifying his WHY. Once Sam enrolled with Melaleuca and decided to build the business, Janice ensured Sam stayed accountable in doing the right activities. “When Sam first started, he had to sacrifice family time but he knew that this was the only way to provide a better future for his family. Clearly
PREFERRED CUSTOMERS IN ORGANIZATION: 1,348
Janice Hoh & Ian Tomy Chee
MELALEUCA LIFETIME EARNINGS: RM1,149,700.90
26 OCTOBER 2017
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OCTOBER 2017
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