Calls for Service The University Police and Public Safety (UPPS) averages 4,300 calls for police service per calendar year over each of the last five years. That number includes proactive patrol, which performs building securities (locking open doors), security checks, escorts, social contacts and traffic stops. During the last four years, calls for service (911 generated) have increased by an average of 7.815% each year. Conversely, the number of total calls has declined from a high of 4,597 to 4,108 in 2018. We believe that this is due to the increase in the investigative calls, which limits our ability to do proactive policing. We have seen a spike in the number of mental health calls on campus that can take hours to resolve from start to finish. The increase of those calls from 2017 (23) to 2018 (51) is approximately 120%. These calls take the officers away from the campus while they wait at the hospital for an evaluation to be completed. The graph below represents total calls for service as well as 911 generated calls. Calls for service that are 911 generated require more hours, such as responding to the call, attending to the person, and compiling required reports. Figure 1
Calls for Service
4597
1000 1500 2000 2500 3000 3500 4000 4500 5000
4488
4245
4108
4069
2012
1877
1738
1568
1488
0 500
2014
2015
2016
2017
2018
Total Calls
911 Generated
Calls for service are grouped in five categories: Care Taking / Life Safety : Attempt to locate, juvenile runaway, child abuse, missing person, suicidal attempts, welfare checks and mental health referrals. The code for mental health referral is for those other than suicidal subjects. Weapons and Violence : Simple assaults, domestic violence, robbery/kidnapping, threats, weapons offense, citizen dispute, harassment and violations of court orders. Investigative : Residential burglary, fraud, malicious mischief, motor vehicle hit and run, collisions, thefts, trespass, prowler, alcohol offense adult, controlled-substance violation fire/arson, warrant arrests and disorderly conduct.
Community : Alarm response, citizen assist, civil stand-by, suspicious circumstance, animal problem, noise complaints, traffic hazards, courtesy transports, cashier escorts, traffic hazards, parking complaints, recovered stolen property, and tobacco complaints.
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