Ronald McDonald House Charities - Facilities Manager

Facilities Manager

Ronald McDonald House Charities UK


Information about the role Summary of benefits How to apply Ronald McDonald House Charities UK - Who we are and what we do

Candidate Pack

Information about the role

Job Title:

Facilities Manager

Salary: £ 50,000 plus company car

Reports to: Location:

Head of Facilities Management

Hybrid working - between a Ronald McDonald House Charities UK base and home working

Contract: Permanent; Full time. 35 hours per week

Job Purpose: To maintain the Houses in good repair and condition. To ensure statutory compliance, due diligence and best practice in relation to maintenance, repair, Health and Safety. Ensuring there is minimal down time that will impact the Service Delivery team and our families. Undertake timely minor works, long term maintenance and replacement projects. Key Responsibilities will include: Management of reactive and planned works via our internal systems Prioritisation of routine and planned maintenance tasks as per contracts Accuracy of all service records for invoicing purposes which includes authorisation of any additional costs Action plan completion Financial control and discipline including budget proposals Project management and collaboration with building consultants, including planning, design and documentation in place Health and Safety compliance and other legislation is followed consistently e.g. fire detection, Legionella Cross departmental collaboration to ensure consistency of service Maintains good working relationships and a consistent communicator Routinely visits sites to record findings and manage outstanding actions Offers support and best practice guidance Is available on any potential out of hours emergency support where needed Collation of data to present findings to the Charity Leadership team Assist with resourcing of contractors and suppliers, building on new and existing relationships Organise quotes and tenders from vendors, contractors and service providers Complete pre-start meetings and regular client meetings and updates Utilising external professional teams where required A good understanding of Construction Design Management regulations Multi-site experience

Information about the role

What qualities do I need to bring? An inclusive leader: Our passion is that our ideal candidate will be a collaborative, thought-provoking leader, encouraging your team to bring their whole self to the Charity by embracing a diverse workforce and understanding the benefits of a diverse, equitable and inclusive team. A great communicator: We love it that our teams love to talk. To families, to each other, to the support teams.It’s how we better support, learn from each other and grow. A resilient team player: Experience in developing and nurturing effective relationships and networks of alliances with others to collaborate would be fantastic for us to hear about. A self-starter: You’ll be able to work on your own and in a team; prepare to be independent but with support when needed!

We celebrate the diversity of our people and our programmes We focus on the critical needs of children and their families We value our heritage We operate with accountability and transparency Things We All Do:

Summary of benefits

We are able to offer the successful applicant a highly competitive salary and benefits package

Pay £ 50,000 per annum plus company car

Charity Sick Pay 20 days' Charity sick pay per tax year, (pro-rata for part-time).

Private Healthcare and Employee Assistance Programme We give all staff, their spouse or civil partner and any dependant children up to the age of 25 free membership of a private medical care scheme. You can also access a free Employee Assistance Programme and Doctor@Hand service. Pension Scheme and Enhanced Life Assurance The Charity offers a Stakeholder Pension Plan to all salaried employees. This pension includes a minimum of cover of 1x annual salary life assurance. You will have the option to upgrade your life assurance to 4x annual salary. Holiday and Sabbatical Leave 28 days' annual leave entitlement (plus bank holidays) per annum (pro-rata for part-time), rising to 30 days (plus bank holidays) after three years' service (pro-rata for part-time). You will be entitled to an eight-week paid sabbatical for every 10 years continuous service. Training and Development You can request time to train or to undertake accredited programmes leading to qualifications, or, for unaccredited training, request assistance to help you develop your skills related to your job. Enhanced Family Friendly Leave After one year's continuous service, you will be entitled to enhanced maternity, paternity and adoption leave. Recognition To celebrate major service anniversaries, we give all staff vouchers which you can redeem at a number of High Street and online retailers. The value of the vouchers increase each five years. Our employee of the quarter scheme recognises five employees each quarter with a £50 voucher.

Employee Discount Scheme You will have access to a discount scheme through Rewards Gateway; this includes discounts from a wide variety of High Street and online retailers.

How to apply

Closing date: Sunday 23rd July 2023

All applications must be submitted before midnight on this date to be considered.

Please enclose: A full CV A cover letter specific to this role

To arrange a confidential briefing discussion please contact our retained advisors Matthew Giles or Rob Cullum of MRG.

Applications should be sent to: Matthew Giles E: M: 07530 680 159 Rob Cullum E: M: 07973 193 785

Who we are and what we do

Our ambition is to be regarded as a trustworthy charity with an impeccable reputation; a brand that individuals and organisations want to support and be involved with. As part of our commitment to strengthening our brand, we will evaluate our values to ensure our Charity has a diverse and inclusive culture, and that families are at the heart of our decision making.

Our Vision Our vision is for every child in hospital to have their families close by, and to ensure families are fully supported in our Houses and remain actively involved in their child's care.

Our Mission Our mission is to ensure every specialist children's hospital in the UK has free, homely and supportive accommodation for families.

The Charity has been supporting families with children in hospital for over 33 years here in the UK. We currently have 13 Ronald McDonald Houses close to children's hospitals.

Our Supporters Our supporters are varied and come from all different types of backgrounds. Our founding mission partner is McDonald's, and whilst we remain an independent organisation, the Company has played an integral role in helping us raise money and establish the charity in the UK. We have been McDonald's charity of choice since 1989. The biggest gift that McDonald's and their franchisees have given us is the opportunity to collect donations from their customers, both by allowing us to place our collection boxes in their restaurants and more recently enabling customer donations through their digital ordering screens. We receive support and donations from many other large corporates, including Coca-Cola, Royal Bank of Canada, Martin Brower, Leo Burnett, The Marketing Store, Veolia and Linney Group to name a few. Corporates support us in many ways including sporting events, gardening and decorating to help make our Houses a home.

Our most grateful bank of supporters are the families who have stayed with us.

Our stories

Unexpected complications: Lilly's story

When 10-year-old Lilly was just five, an accident at a trampoline park caused her to break her leg and left her needing surgeries, including the insertion of a metal plate. On 10 May 2021, Lilly went into Noah’s Ark Children’s Hospital in Cardiff, for what should have been a routine procedure to have the plate removed. However, whilst she was being anaesthetised, unexpected complications arose as Lilly’s airways closed, leaving her in a critical condition and in intensive care for several days. Thankfully, after moving from intensive care to Owl Ward, where she spent another two weeks, Lilly finally got to go home. Lilly and her mum Amy are now hoping to fundraise thousands of pounds for Ronald McDonald House Charities UK, after Amy was accommodated at the Cardiff House during Lilly’s unexpected hospital stay.

Fearing the worst: Sienna's story

When Marie’s waters broke at 24 weeks pregnant with her second child, she was fearing the worst. Doctors said Marie’s baby girl would have a 50/50 chance of survival. Two days later, Marie, from Eastbourne in East Sussex, gave birth to tiny baby Sienna at Brighton University Hospital. She weighed just 1lb 7oz. Sienna stayed in hospital for 96 days, during which time her family was accommodated at the Ronald McDonald House Brighton.

We call ourselves 'operation buddies': Noah's story Noah, from Reading in Berkshire, was just four weeks old when he was diagnosed with congenital nephrotic syndrome, a condition causing the kidneys to leak large amounts of protein into the urine. The first child of his parents Jessie and Thomas, Noah spent the first six months of his life in hospital, during which time Ronald McDonald House Southampton provided free ‘home from home’ accommodation for his family. In November 2021 baby Remy arrived, making Noah a proud big brother and just three months later, after several years of infusions and dialysis, Noah finally received a kidney transplant. Dad Thomas was his donor and they became ‘operation buddies’. Noah is now back at nursery and looking forward to starting school in September.

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