SITE DIRECTOR OF ESTATES AND FACILITIES AT PRINCESS ROYAL UNIVERSITY HOSPITAL AND THE SOUTH SITES
CANDIDATE BROCHURE
Site Director of Estates and Facilities
CONTENTS
Introduction. ................................................ 1-2
About The Trust............................................ 3-6
About Essentia............................................. 7-8
Investing in World Class Facilities................ 9-10
The Role................................................... 11-24
Working at Essentia, GSTT and KCH ........ 25-26
Senior Leadership Team............................ 27-28
Application Process. ................................. 29-30
Candidate Brochure 102
INTRODUCTION Thank you for your interest in the Site Director of Estates and Facilities role at the Princess Royal University Hospital and Associates South sites of King’s College Hospital NHS Foundation Trust King’s is one of London’s largest and busiest teaching hospitals, with a strong profile of local services primarily serving the boroughs of Lambeth, Southwark, Lewisham, Bromley and Bexley. With over 12,500 colleagues and an annual turnover of £1.1 bn, their specialist services include nationally and internationally recognised work in liver disease and transplantation, neurosciences, haemato-oncology and foetal medicine. The three main sites for the Trust are King’s College Hospital, Denmark Hill, the Princess Royal University Hospital and Orpington Hospital. Guy’s & St Thomas’ NHS Foundation Trust is one of the largest hospital trusts in the country, with around 17,000 staff, an annual turnover of more than £1.6 bn, and over 2.6 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Essentia, Guy’s and St Thomas’ Trust in-house team, is responsible for non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning to waste management, housekeeping, transport and security. Essentia employs 1,700 people, who provide essential facilities management support to clinical teams. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.
In a valued and long-term relationship between the two Trusts, Essentia is providing strategic and operational leadership to the estates and facilities team supporting King’s, including its Princess Royal University Hospital PFI and South sites.
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Site Director of Estates and Facilities
As part of a transformation programme to support both Trusts’ strategic ambitions, we are seeking to appoint a Site Director of Estates and Facilities for the PRUH and the South sites, covering a diverse portfolio which includes the Princess Royal University Hospital, Orpington Hospital, Queen Mary’s Hospital, Sidcup and the Beckenham Beacon Centre. They will be employed by Guy’s and St Thomas’, seconded to King’s College Hospital NHS Foundation Trust, and supported by a central, specialist Essentia team, and a local King’s operational team. The Site Director of Estates and Facilities will lead the high-quality provision of all hard and soft facilities management (FM) services, (including the outsourced providers), and co- ordinate all capital projects on behalf of the Site Chief Executive, PRUH and South Sites. The role provides leadership and management across the hospitals portfolio and will be a key member of both the Essentia executive (senior leadership team) and the King’s senior leadership team. With dual reporting to the PRUH Site Chief Executive and Essentia Director of Operations the Site Director of Estates is accountable to both Trusts for the direct delivery of broad spectrum of crucial estates and facilities services across a high- footfall and technically complex healthcare estate portfolio. We are seeking an individual with a proven track record of leading best in class estates and facilities management services across large scale, complex, high-footfall estates portfolios. You will be an enthusiastic, inspiring and inclusive leader, with demonstrable experience of leading and motivating large scale teams from senior managers through to operational service delivery professionals. An aptitude and track record for driving continuous performance improvement of operational service delivery is also key, as is the ability to drive value from outsourced contract provision.
The role offers the opportunity to play a crucial role in leading high-quality services across one of the UK’s most complex healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many.
Best wishes, Alastair Gourlay Director, Essentia
Jonathan Lofthouse
Site Chief Executive Princess Royal University Hospital and South Sites
Candidate Brochure 2
About the Trust
Our Values King’s College Hospital Values have been created by the people of King’s – they see themselves as a team working together for the benefit of their patients.
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Building Healthier Futures
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Site Director of Estates and Facilities
Understanding you
Inspiring confidence in our care
Working together
Always aiming higher
Making a difference in our community
Candidate Brochure 4
About the Trust continued
Our year in numbers 2018-2019
Around 12,500 staff
Over 10,000 patients have been recruited to participate in research studies
Combined turnover of more than £1.1 billion Over 120,000 Emergency Department patients each year 95% of inpatients recommend King’s College Hospital
Cares for more than and 6,000 mothers and babies each year
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Site Director of Estates and Facilities
King’s has a long history of involving patients, the public and its Foundation Trust members to ensure they provide high quality services which are responsive to the needs of the diverse community they serve. They aim to continually improve the quality of the service they provide in line with the
standards laid out for them both nationally and importantly by their patients. Patients come to King’s from all over the world for the skill and compassion of their people and their reputation as pioneers in medical research.
The staff at King’s constantly challenge themselves to be better. By trying new things and working hard, they have done more with less: that’s the King’s way. As a Foundation Trust, they have the freedom to run their own affairs and build formal links with their local patient and staff communities. Everyone is facing a big challenge following changes to the NHS – a fundamental restructure of the way that healthcare is delivered across the country. King’s is ready; they have been for some time and they have already begun transforming how they work. Their vision is to become a fundamental new kind of hospital built around patient need, offering all of their patients – local, national and international – the highest quality of care and to deliver this as part of a joined-up and well- managed healthcare system, built in partnership with GPs and other healthcare providers.
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About
Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.
Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundation Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services. In an arrangement between Guy’s and St Thomas’ and King’s College Hospital NHS Trusts, Essentia is providing strategic and operational leadership to the estates and facilities team supporting King’s, including its Princess Royal Hospital PFI site and associated estate.
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Site Director of Estates and Facilities
Essentia strives to be a great place to work, grow and build a career.
THE ESSENTIA WAY
THE ESSENTIA WAY IS
The Essentia way is
Looking after each other
Working together
Doing it well
Candidate Brochure 8
INVESTMENT IN WORLD CLASS FACILITIES
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Site Director of Estates and Facilities
We have one of the most ambitious capital investment programmes anywhere in the NHS.
We are always looking to improve our
facilities so that we can provide the best possible patient care.
We have fully developed business proposal and design costings to construct 6 additional theatres to our Orpington site, along with 6 additional Endoscomy theatres to the PRUH.
Candidate Brochure 10
JOB DESCRIPTION
Site Director of Estates and Facilities Princess Royal Hospital and the South sites
Job Summary
In a valued and long-term relationship between Guy’s and St Thomas’ and King’s College Hospital’s Capital, Estates and Facilities (CEF) team, Essentia is providing strategic and operational leadership to the estates and facilities team supporting King’s. This is a new role which will be key to achieving the King’s College Hospital’s and Essentia’s strategic ambitions. It directs all hard and soft facilities management (FM) services, and co-ordinates all capital projects related to the PRUH (PFI campus) Beckenham Beacon (Shared Lift GP Practice) QMS (Landlord estate) and Orpington Hospital (owned by King’s). The role is a key member of both the Essentia senior leadership team and the King’s CEF team. The role is highly autonomous, requiring interpretation of national policy and strategies, and involves the analysis, synthesis and regular communication of highly complex, sensitive and contentious information both within the Trust and with external stakeholders, where there are significant barriers to acceptance. The post-holder is accountable to the Trust’s for the direct delivery of a large number of highly technical and professional services. These services are large, tightly regulated and impact directly on all clinical services.
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Site Director of Estates and Facilities
THE ROLE
The Postholder: • Provides senior, strategic leadership to all CEF services on site under the authority of the Site Chief Executive, including outsourced services via our outsourced contractors. Leads the engagement process with strategic stakeholders. • Leads the delivery of all hard and soft FM services, including line management responsibility and budgetary control for all aspects of hard and soft FM including lifecycle and backlog investment planning, with a particular focus on high quality customer services, the proactive introduction of cost and efficiency improvements, and procuring equipment and supplies. • Holds site responsibility for all soft FM services on site which include catering, housekeeping, and other non-clinical services essential to the safe operation of acute and community healthcare services, many of which are outsourced. The role holds prime responsibility for operating to relevant national and legal standards eg NHS Cleaning Standards, food hygiene regulations, COSHH and general health and safety. • Holds site responsibility for all hard FM services which include engineering and building maintenance. The role holds prime responsibility for the 24/7 reactive service, the delivery of an annual Planned Preventive Maintenance plan with updates reflecting risks, management of backlog maintenance, management and control of contractors working on site, and statutory compliance including permits, Construction (Design and Management) Regulations, and Safe Systems of Work in partnership with the PFI building owner where appropriate. The role will act as the devolved responsible person with regard to compliance with the HTM’s and HBN’s for all aspects of engineering and infrastructure maintenance eg water, electricity, pressure vessels. • Has strategic responsibility for maintaining a compliant and safe working environment for all clinical operations, staff, patients and visitors. • Is responsible for all third party occupiers and ensuring they comply with the legal and contractual terms of their occupation, with a specific focus on those that relate to fire, health and safety. • It responsible for fire compliance, risk management, evacuation and training. • Is responsible for the sustainability plan for the site in conjunction with the Trust’s Sustainability Manager and the wider Trust strategy, working with FM team and local champion’s network. This will include the management of energy and an annual plan for reduction in consumption.
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• Is responsible for the sustainability plan for the site in conjunction with the Trust’s Sustainability Manager and the wider Trust strategy, working with FM team and local champion’s network. This will include the management of energy and an annual plan for reduction in consumption. • Is responsible for the logistics, co-ordination and control of all contractors working on the sites, including full co-ordination of the impact of capital projects, overseeing space management, redevelopment and change control, ensuring any project works are effectively and safely integrated into ‘business as usual’, disturbance minimized and stakeholders engaged. • Provides strategic leadership for ISO9001, Patient-Led Assessments of the Care Environment (PLACE) and CQC inspection for all services. Provides leadership to Health and Safety including attending the Trust Health & Safety Committee, Trust Risk and Assurance Committee and Trust Infection Control and Decontamination Assurance Committee. • Is responsible for maintaining good relations with staff side representatives, and union representatives to ensure any issues are dealt with locally and promptly, avoiding where possible escalation. Attends Trust Joint Staff Committee. • Acts as a strategic partner to board level and executive leadership on site, as the key interface with senior stakeholders and customers in the delivery of an excellent operational service, supported by professional leads in the central team who set quality standards. Provides effective, expert advice, overcoming barriers to understanding and acceptance. • Leads, develops and maintains high quality service delivery by driving forward the operational performance of CEF through maintaining, and building on, the highest possible standards and developing a culture of continuous improvement.
Key Relationships • Site Chief Executive • Director of Operations – Essentia • Essentia executive colleagues • Site based Senior Leadership Team • Trust Chief and Deputy Chief Nurse • Infection Prevention Control Nurses
• Other Trust executives and clinical directors • Trust clinical departments • Senior stakeholders in external partners and suppliers • Capital Projects Team
• Commercial Team • CEF front line staff
Role Dimensions
Site Operational Budget Direct Managed Staff
£28m
17 wte 444 wte
Outsourced Staff
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Site Director of Estates and Facilities
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KEY RESPONSIBILITIES
Strategic Leadership • Lead, develop, implement and oversee strategic business plans for short, medium and long term configuration of operational services across the sites and lead on the delivery of those plans. This would include the move towards the Trust operating on a consistent service basis every day of the week. • Strategically lead, develop and manage the delivery of non-clinical support services across the sites whilst driving up the quality of services provided within financial constraints, maintaining and building on high standard, responsive services. • Develop and maintain strong external strategic relationships with strategic partners, within KHP, across the ICS, and beyond, leading the engagement process with strategic stakeholders. • Develop and maintain strong working relationships with senior corporate and finance colleagues so that there are robust systems in place for on-going monitoring and effective tracking of multiple, complex, transformation and development plans. • Supported by the Director of Performance and Improvement (Essentia), lead the transformation of operational services on site through implementing operational service standards driven through excellence in staff engagement and the use of performance data to drive improvement and compliance. • Supported by the Head of Investment and Resources and the Finance team, (King’s) lead the planning of the annual budget provision for all site operational services reflecting business targets and service offerings with clearly delineated, auditable budgets and financial performance measures. • Keep the Directors of Essentia, Site Chief Executive and external partners and clients up to date with operational performance through regular and exception reporting, providing expert and specialist advice and guidance where expert opinion differs, and overcoming barriers to understanding and acceptance. Operational Management and Service Delivery • Create clear lines of accountability for service provision and performance and set clear and measurable strategic objectives for operations, in terms of financial, quality, safety and service targets. • Strategically manage external relationships, creating a positive, outwardly unified relationship between all CEF services, especially engineering with projects and soft services. • Ensure that change plans are translated into embedded working practices which improve outcomes and support the delivery of services and achieve demonstrable value for money. 15 Site Director of Estates and Facilities
• Through expert leadership, focus direct reports on performance and outcomes, ensuring that performance standards are achieved and instilled via a culture of continuous improvement, safety, innovation and value for money. • Ensure, through direct reports and their teams that CEF operates safely, manages risk and delivers against all key performance targets for both the Trust and external clients, following expert analysis, synthesis and interpretation of complex data. • Embed a culture in which decisions are delegated to as near to where the service is delivered as possible. • Lead and develop teams to take greater ownership and accountability for their services and management of people and resources to improve them, their productivity and above all improve the patient experience. • Participate in the organisation’s operational and senior management duty rota, leading by example and ensuring that operational team colleagues also participate. • Ensure all clinical departments on site have a dedicated point of contact for all matters relating to CEF and its services. • Work with site nursing leadership to ensure CEF front-line staff remain integral members of the clinical teams and contribute positively to high-quality patient experience, safety and infection control. • Regularly undertake research activity including regular audits in relation to estates condition, legionella, asbestos surveys, and trials of new equipment across a range of services and functions. Report on the outputs of this research to the Board.
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KEY RESPONSIBILITIES CONTINUED
Financial Management • Strategically lead the maximisation of income achieved by site teams, while controlling expenditure and ensure that the individual services are financially viable, meet agreed budgets and cost saving targets. • Develop and deliver a strategic business and financial plan for site services that differentiates between services that require investment, cost reduction or maintenance. • Be accountable for the financial performance of all site operational areas against plan and actively forecast potential variations to budget. • Be responsible for providing operations business performance reporting to the Site Chief Executive and to other Partners or clients: working with the Head of Investment and Resources to report via the corporate Governance channels. • Develop plans with the Commercial team (where appropriate) to maximise income generation from existing and potential site operations assets/capability. • Drive the delivery of cost targets via direct reports to achieve improved operational and process performance supported by comprehensive and robust data and reporting. • Ensure operational teams are managed to the Trust’s Standing Financial Instructions and ensure they are applied in all cases. In particular, contracts are to be managed with the highest standards of probity and good practice. Performance Management • Through expert leadership, drive a culture of high performance standards in hard and soft FM through effective management and monitoring across all areas via the use of operational plans and real time data and reporting using CAFM system, with agreed annual, quarterly and monthly targets. • Following expert analysis, synthesis and interpretation of complex data, ensure that business processes and capability are streamlined to maximise the benefits of working across varying service teams, where there are specific patient and cost benefits. • Analyse performance across the site in relation to performance targets and strategic objectives, developing strategies and business plans, providing advice in areas where expert opinion differs and where significant barriers to understanding and acceptance exist. • Focus all services on performance and outcomes for patients, ensuring that agreed performance standards are achieved and instilling a culture of continuous performance improvement, innovation and efficiency. Apply a similarly rigorous approach to the provision of service to CEF external clients and partners, overcoming barriers that exist to understanding and acceptance.
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Site Director of Estates and Facilities
• Monitor that all agreed operational targets and service level agreements in place with the Trust, partners and other clients are met, with specific emphasis on performance, quality and achieving best value. Put in place recovery plans where performance falls below agreed performance standards. • Ensure the effective monitoring and management of operational risk in site service teams and client sites and liaise with the Director of Performance and Improvement on risk management. Team Management • Ensure that team structures and individuals employed within the various services are organised to achieve maximum effectiveness in delivering Trust, Clinical Department, CEF and Essentia objectives. • Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. • Ensure that an effective performance management system operates for individuals at all levels. • Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans, to ensure an efficient, engaged and highly motivated workforce. • Ensure that all site operations staff comply with Trust, CEF and Essentia policies and procedures. • Ensure compliance with all mandatory training and optimal completion of Trust/NHS staff surveys.
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KEY RESPONSIBILITIES CONTINUED
Leadership and Organisational Development • Actively promote good communication and employee engagement throughout the CEF workforce, exemplifying the values and behaviours of the Trust. • Provide leadership to CEF staff, encouraging ‘one team’ working and breaking down management barriers and divisions. • Lead the reconfiguration of working practices and strategic resource levels required to achieve on going optimum flexibility in the workforce to service anticipated and existing business. • Play a lead role in developing and maintaining positive relationships and partnership working with staff side representatives. • Invest in the development of all directly accountable employees. • Develop relationships with technical colleges and universities to develop recruitment streams, apprentices and the training and development of people. • Ensure the implementation of consistent performance management for all employees. • Work with the Head of Investment and Resources and other colleagues in HR and Finance to ensure that workforce plans match and anticipate performance, service and activity levels. • Provide visible leadership to promote a fair and just culture that ensures that CEF is responsive to the needs of diverse staff. • Contribute to talent management and succession planning across Essentia.
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Site Director of Estates and Facilities
Corporate Responsibilities • Be a key member of the site based hospital senior leadership team setting and delivering the long-term strategic estate development agenda for the Trust. • Deputise for the Director of Operations as required. • Represent CEF at Trust level senior management meetings as required. • Represent CEF and the Trust at ICS, Regional and National levels as and when required. • Actively promote and champion the equality, diversity and inclusion ambitions of the Trust and CEF. • Contribute fully to Essentia corporate management and strategic development together with other executive colleagues as an active participant in the Executive Team and in presenting to the Board of Directors and external partners and customers. • Participate, and on occasion lead, negotiations with external providers and enhance the CEF brand working in conjunction with other colleagues. • Participate in the performance management of CEF at corporate level and act as the Executive lead regarding operational performance. • Take responsibility for the delivery of specific change and transformation projects on behalf of the Director of Essentia. Personal Development • Ensure that professional knowledge is continuously updated and training undertaken if appropriate, utilising the Essentia academy. • Participate in an annual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Other • From time to time, to provide support to CEF colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. The role includes work on special projects as they arise. • Strict adherence to departmental health and safety regulations and requirements. • Any other duties appropriate to the role. • Requirement to work at any other site used by the Trust, partners or clients.
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PERSON SPECIFICATION
Essential/Desirable
Qualifications/Education MBA qualification, or equivalent professional qualification or experience
Master’s degree, and additional in-depth professional training and knowledge of strategic management, financial management, performance management, staff management, legal requirements and regulatory processes to doctorate or equivalent level, acquired through training and experience over an extended period Evidence of continued professional and managerial development
Professional Registration Relevant professional registration – Chartered Institute as preference
Previous Experience Extensive experience of leading large and complex services and teams across a range of disciplines (in health care) Extensive record of delivering and meeting key operational and financial targets on a large and complex scale Significant experience of formulating long term, organisation-wide strategic plans and development of projects resulting in positive value for money outcomes Extensive, in-depth experience of organisation-wide policy and service development, interpreting legislative and other requirements Significant, proven experience of leading and managing change to improve performance against KPIs. Knowledge Expert and extensive in-depth knowledge of the planning, scheduling and management of operational systems within a complex environment Excellent understanding and specialist knowledge of the healthcare environment
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Site Director of Estates and Facilities
Skills & Abilities Knowledge and application of change management & organisational development tools and techniques, in a complex and challenging environment where barriers to understanding and acceptance exist Highly developed communication skills, with ability to communicate highly complex information where exceptional influencing skills are required. Highly developed negotiating skills within complex, challenging and at times antagonistic environments. Highly developed and extensive leadership skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust-wide and local performance expectations. Track record of effective engagement and partnership working with senior internal and external stakeholders Ability to analyse, synthesise and interpret highly complex data, filtering and interpreting often conflicting information to identify and focus on issues to be addressed at a very senior level and develop Trust-wide policy Intellectual flexibility with the ability to cut through ambiguity and complexity and to shape and implement a vision that looks beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery models Independent self-starter, able to work with a high level of autonomy Strong drive for performance and improvement Proven strong written communication skills, in particular for complex drafting, and ability to produce & present effective business cases. Highly effective listening skills and the ability to build excellent interpersonal relationships across the site, with GSTT strategic partners, across KHP, the ICS and beyond Sound political judgment and sensitivity when dealing with stakeholders at all levels, with a strong ability to influence where expert opinions differ Additional Flexible and resilient approach, able to work under pressure Team player, able to motivate and inspire Commitment to the Essentia Way - working together, doing it well and looking after each other
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The organogram below shows the seamless embedded nature of the roles with the Site context
Site C Execu
Site Director of Estates and Facilities
Site Director of Human Resources
Site Director of Finance
Site Director of Operations
Site Director of Nursing
Business Manager
Deputy Director of Nursing
Head of Performance & Planning
Care Group Clinical Directors
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Site Director of Estates and Facilities
Chief utive
Site Medical Director
Chief of Therapies Director of Medical Engineering Physics
Network Clinica Director - Cancer
Director of Performance & Transformation
Candidate Brochure 24
WORKING FOR ESSENTIA AT GSTT & KCH
Health, wellness & recreation
At GSTT and KCH you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard. As a member of Essentia staff, you’ll be provided with a competitive salary and pension scheme, generous annual leave, excellent training and development opportunities as well as numerous other attractive benefits to help actively encourage a positive, diverse, healthy and family friendly culture in our workplace.
• Access to staff gym at St Thomas’ Hospital and a 25m swimming pool at Guy’s Hospital • A comprehensive staff health and well-being programme, ‘5 ways to a healthier YOU’ • Employee assistance programme • Free staff counselling service • Sleepio programme • Free eye tests • Free stop smoking service • Free access to physiotherapy • Access to weight management programme • Headspace app • Weight Management Programme • Happier@Work Programme • On-site cinemas for patients and staff Total benefits worth c. £750
Financial
Paid holiday
• Life Insurance Cover • Ill Health Severance Cover • Company Pension
• 27 days (plus bank holidays) when you start • 29 days (plus bank holidays) after five years service • 33 days (plus bank holidays) after 10 years service • Plus the opportunity to buy and sell annual leave each year
Contribution (14.3% employer contribution)
• Season ticket loans • Salary sacrifice schemes Total benefits worth between £14,000 to £18,000 depending on salary level
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25 Programme Director Director of Performance & Improvement
Education, training and development support
• Leaders at Essentia are eligible to undertake the Level 7 MA Senior Leader Masters Degree Apprenticeship (SLMDA) delivered by Pearson Business School accredited by the University of Kent (T&Cs apply) Total benefit worth c. £18,000 for term of course
Family
• Subsidised on-site nursery • Childcare vouchers • Flexible working policy • Support for carers
Get involved
• Access to the Thomas Guy sports and social club • Fundraising and volunteering opportunities with the Guys’ and St Thomas’ Charities
GSTT and KCH has an active commitment to equality and diversity, welcoming people of all backgrounds, nationalities and religions. We are recognised as a healthcare leader by Stonewall and the Trust is a disability confident employer.
• Fundraising and volunteering
opportunities with the King’s College Hospital Charity
Further information working as part of King’s Health Partners can be viewed here.
Candidate Brochure 26 Brochure 26
Candidate
Director of Essentia
Director of Operations (Supported by Site Directors)
Director of Performance & Improvement
• Site based soft FM Management • Site based hard FM Management
Director of Estate Development
• Employee Engagement • Statutory Compliance + Health & Safety • Disability Discrimination • Operational Contracts Management • Customer Service / Telephony • Internal and External Customer Relationships • Operational Services Contracts • Backlog & Minor Works Management • Setting standards and policy for Hard and Soft FM • Sustainability • Fire Safety Management
• Data collection & reporting • Quality Standards • Operational Financial Management • Workforce & Essentia Academy • Business Planning • Improvement & Efficiency Programme’ • Risk Management & QA • ERIC and Model Hospital returns and analytics • Procurement (incl Capital Procurement) • ISO accreditation
• Adaptable Estate Design Standards • Contractor/Developer Partnerships • Private sector financing • Adaptable Estate Delivery Management • Commercial & Legal Negotiation with Developers • Tenant Procurement & Negotiation
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Site Director of Estates and Facilities
Programme Director
Asset Management Director
• Project Planning oversight • Governance and Oversight • Capital and Operational Interdependencies • Capital Programme monitoring • External relationships monitoring/ management • Administrative Management and agenda planning • Strategic capital /
Director of Design & Development
• Estate Strategy Development • Strategic planning of healthcare estate • Property and Asset Management • Space Management • Commercial management of assets • Landlord and tenant relationships • Planning approval
• Technical Design
Standards for capital projects • Strategic and functional planning • Design Management • Fit-out ·Contractor Management • Commissioning & Handover • Technical Supervision • Infrastructure Design and Planning • Internal & Public Stakeholder Engagement • Programme Office & Resource pool (capital)
oversight and benefits realization reporting
• Meetings
management (decision making) • Corporate support & risk management
Candidate Brochure 28
Essentia is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group
To arrange a confidential briefing conversation please contact our advisors
Ben Duffill ben.duffill@mrgpeople.co.uk and Michael Hewlett michael.hewlett@mrgpeople.co.uk of MRG on 0203 962 9900
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Site Director of Estates and Facilities
APPLICATION PROCESS
Applications should consist of a comprehensive CV of not more than 4 pages and a covering letter of not more than 2 pages.
Applications should be sent to ben.duffill@mrgpeople.co.uk and michael.hewlett@mrgpeople.co.uk
The closing date for applications is 15th November 2020.
Candidate Brochure 30
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