Help Beyond Medical Care: Social Care Networks Connecting you to help in your community Through New York State’s Social Care Network program, many Fidelis Care members may qualify for community-based support for needs like: • Housing • Food • Transportation • Care management What is a Social Care Network? It’s a group of local organizations working together to meet daily needs that affect your health and well-being. Who can use a Social Care Network? You can be screened and navigated to services if you are a Fidelis Care member in: • Medicaid Managed Care • HealthierLife – HARP • Fidelis Care at Home – MLTC • Wellcare By Fidelis Care Wellcare Fidelis Dual Plus – Medicaid Advantage Plus Getting started Find the Social Care Network for your county and whether you can get services by visiting the Social Care Network page on the Fidelis Care website. Or call us for help at 1-888-FIDELIS (1-888-343-3547), TTY: 711. Find additional resources Visit our Health-Related Social Needs page to find additional help with employment, affordable utilities, housing, transportation, and more. Go to fideliscare.org/HRSN.
Fraud, Waste, and Abuse Healthcare fraud is when false information is given on purpose by a member or a provider. If you think fraud may be happening, report it. You do not have to give your name. Call the 24-hour Fraud Hotline: 1-866-685-8664 (TTY: 711)
Fidelis Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Fidelis Care cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. Fidelis Care 遵守適用的聯邦民權法律規定，不因種族、膚色、民族血統、年齡、殘障或性別而歧視任何人。 ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-343-3547 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服 務。請致電 1-888-343-3547 (TTY: 711) 。 The content provided is for informational purposes only and does not constitute medical advice. If you have questions about your health, please talk to your doctor. Call 1-888-FIDELIS or visit fideliscare.org
Spring 2026 Fidelis Care Member Newsletter 5
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