Moments that Matter: Interactive Experience

TIMING IS EVERYTHING Juan Interrupting the Default Path Personalization Engine Data • Claims data present • Interests: Retirement, neurodiversity support for parents • Condition: MSK disorders, high blood pressure • MSK support programs, second-opinion benefits & family support resources available

Juan found resources for his family and support before surgery became the only option.

Juan receives a reminder about autism and neurodiversity support resources available for parents.

He clicks to explore support options for his child and family.

Juan accesses autism support resources.

Juan receives a reminder about MSK support programs available through his benefits.

He clicks to learn how the program could help manage his chronic back pain.

Juan enrolls in the MSK program.

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