Jeffrey S. Rosen Samuel D. Snead, MCP, MA John F. von Paris Frank S. Waesche III
MEMORANDUM
TO:
Finance and Administration Committee Learning & Development Specialist Josh Durant Spring 2026 All Access Tour – Summary Report
FROM:
SUBJECT:
DATE:
July 16, 2026
PURPOSE The purpose of this Memorandum is to provide an update on the All Access Tour training program delivered between February and May 2026 by the Workforce and Organizational Development Unit in the Office of Human Resources and Workforce Development. BACKGROUND In the fall of 2025, our office met with Facility Administrators, Deputy Administrators, and Chief Facility Maintenance Officers across eight MDTA maintenance facilities to identify training opportunities. Feedback universally indicated that frontline teams require structured, practical assistance to utilize our core HR systems. These include our MDOT human resources information system platform (HRIS), learning management system (Cornerstone), payroll system (MTrack), benefits system (Workday), and password reset tool (ReACT). TAKING THE TRAINING ON THE ROAD In response, we built the All Access Tour—a two-hour, hands-on workshop focused on the core systems listed above. Instead of pulling staff away for standard centralized training, we brought the classroom directly to the workforce. We ran 15 sessions across all eight maintenance facilities, successfully training 231 staff members in the MDTA Operations Division. This on-site delivery model was a massive operational win. It eliminated travel time, kept operational downtime to a minimum, and allowed staff to get right back to their
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