2019 BSC SOP

2. Our People (20%) 2.3 Talent Review & Succession Planning (5%)

Rationale

To actively implement the talent review and succession planning processes so that we build a strong bench for all critical positions.

Guiding Principles

Definitions

• Each hotel leadership team is responsible for identifying and stewarding the development of high potentials

1. Critical positions

• Critical positions at hotel level is defined as all EXCOM positions

• It is a plan and not an appointment of successor

2. Readiness of candidates

• R0: A “stand-in” candidate who can hold the fort in the interim

• R1: A likely candidate who is ready now

• R2: A potential candidate who is 1 to < 3yrs away

• R3: A possible candidate who is 3 to < 5yrs away

Scoring Mechanism

Measurement

For a hotel to score points in this metric:

• Target achievement = Number of EXCOM positions that have at least one R2/ R3 candidate ÷ total number of EXCOM positions in the hotel

• Must implement talent review and succession planning process & tools • Must attain a minimum succession planning target achievement of 100% for EXCOM positions

% of EXCOM positions with at least one R2/ R3 candidate

Score

100%

5

Based on the succession plans submitted by hotel, the final data on target achievement will be computed by Corporate HR by 31 Oct 2019.

< 100%

0

17

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