UPP - FM Estimator (URSL)




APRIL 2018




Introduction to University Partnerships Programme


Our Partnerships


The Student Experience


The role of the FM Estimator


Job description


Person specification


Further information and application process

University of Nottingham




University Partnerships Programme


Our vision is to deliver the very best student experiences, in partnership with great universities. Our mission is to create exceptional academic infrastructure and support services in partnership. We design and develop high quality, affordable, student accommodation, academic infrastructure and support services. Our unique partnerships enable universities to make best use of their assets, freeing up university resources and improving services to students. Established in 1998, our unique long-term partnership approach means our needs are always aligned with those of our university partners; maximising student occupancy and delivering services of the highest quality. Our business model recognises not only the inherent value of higher education to students, the economy and society, but also the longevity and stability of universities as businesses.

Lancaster University

University of York



In Partnership, for the long term

We deliver a range of services which can help universities to invest in improvements their estate, or improve student services. Our range of services includes; funding, design, build and operation of student accommodation. We employ over 800 people managing more than 35,000 rooms in operation or development. Our support, delivered in partnership, is helping 16 UK Universities to upgrade their estates, make best use of their physical assets, improve services and enhance the student experience. In the last decade we have provided more than £2billion in new funding, supporting our partners to invest and grow, to meet demand and improve the student experience. Any UK University with a strong strategic vision can benefit from a partnership with UPP, or access our range of services.

Our University Partners

Imperial College London Lancaster University Leeds Beckett University Loughborough University Nottingham Trent University Oxford Brookes University

1172 Rooms / FM Services

4347 Rooms / Eco-Residences / FM services 2038 Rooms / Eco-Residences / FM Services

1310 Rooms / FM Services

4413 Rooms / Academic / Retail / FM Services

771 Rooms / FM Services

Plymouth University

1754 Rooms / Academic / FM Services

University of Bath

941 Rooms / Hard FM Services

University of Exeter

2569 Rooms / Academic / FM Services

University of Kent

1840 Rooms / Eco-Residences / Academic / FM Services

University of Nottingham University of Reading

2223 Rooms / FM Services

4971 Rooms / Accommodation Office / FM Services

University of York

1043 Rooms / FM Services 1711 Rooms / FM Services

University of London

University of Hull

Project launch 2017 to deliver 1,750 new Rooms

Swansea University

2,021 Rooms / FM Services



Student Experience

Great space and services with student experience built in

Great space and services with student experience built in. Our partnerships support universities to create environments within which students can live, study and thrive. We manage the needs of more than 35,000 students every term so we never stop learning and we share our experience with our partners. We also know that every University is as unique as the thousands of students it serves and this ensures that we are never complacent, and never take a one size fits all view. Independent qualitative and quantitative research helps us understand the evolving needs of students and face to face focus groups, and regular surveys with our residents enable us to check and adapt our approach quickly. As specialists, the quality of our staff and their in-depth understanding of the unique environment and the people for whom we provide services, enables us to support universities, understand their aims and their strategy and together deliver tangible improvements to the student experience. Our design teams work to understand how students want to use space, and how they interact with each other, leading to seemingly small improvements to the specification of a bedroom, or major changes that impact on construction or technology. Listening, responding, adapting Students can be demanding and their needs constantly evolve.

At UPP we aim to deliver great places to live, with student experience literally built in.

Long-term, stable growth

Our clearly defined strategy for growth is based on our overarching mission to be the strategic partner of choice in the delivery of infrastructure and asset management services to UK universities. Our model is focused on long-term partnerships, supporting universities in improving the quality of their physical infrastructure and services to students. In aligning the interests of both parties, our unique approach provides security in the delivery of revenues and in turn, expected returns to investors.

Our strategy will:

• Grow the number of partnerships we have with selected universities

• Increase the number of student rooms under management

• Deepen the existing relationships we enjoy with our current partners • Invest in our staff to ensure we deliver the best customer service • Develop new and innovative ways of funding infrastructure projects • Identify new revenue streams and increase the value of existing revenue streams • Develop innovative solutions for the non-residential requirements of our partners • Wrest the economic benefits of ever more effective procurement



Job Description

Employer: Job title: Location:

UPP Residential Services Limited (URSL)

FM Estimator

Gracechurch Street Reports To: Bid Director (URSL)

To work with the URSL Bid Director, Bid Manager and other FM Estimator to help them devise, implement and deliver the business plan (growth) for the URSL business. To assist the Bid Director in meeting the five year business plan by successfully converting the pipeline of new tender opportunities and generating new business opportunities with prospective clients. Opportunities will take three forms: Projects, stand-alone FM deals and additional sales from existing clients. Projects are intra-group responsibilities for investment in large scale residential developments. Stand-alone FM opportunities are straight-to-market FM opportunities outside the Group with select HE institutions. Additional sales from existing clients are sales gained by proactively approaching existing clients for more work that can be varied in to our long-term partnerships. To provide accurate and competitive pricing for URSL responses for Projects bids, URSL FM opportunities and contribute to securing additional sales from existing clients with pricing and commercial input and attendance at meetings with clients as required.

Plymouth University



Roles & Responsibilities

• To support the implementation of the business development strategy for URSL to deliver the five year business plan • To support bidding activity for URSL bid responses for projects and FM opportunities, and contribute to additional sales proposals as appropriate by providing accurate and competitive FM costs, ensuring all bid documents have been thoroughly examined and all potential costs to URSL have been identi- fied and accounted for • To work closely with URSL sinking fund and finance colleagues to ensure accurate and transparent costs for lifecycle and utilities are generated for bids • To work closely with URSL procurement to ensure accurate and competitive costs are obtained from sub-contractors for bids and proposals

• To regularly benchmark productivity assumptions against internal data and industry standards

• To develop appropriate client and consultant relationships

• To liaise with URSL operational teams as required, particularly around build-up of labour costs and for handover of successful projects from BD to operations

• To support the development of appropriate operational delivery and commercial solutions

• Input into and control of commercial aspects and impacts of solutions and responses

• To work with the URSL Bid Director / Bid Manager to ensure all sign-off processes are followed for all URSL bid activity, ensuring appropriate delegated authority boundaries are adhered to

Skills and Qualifications:

• Experience of estimating all major FM services for winning bids

• Excellent Excel skills and goodWord skills

• Highly numerate, with well developed ability to accurately manipulate numerical information

• Strong analytical and reasoning abilities

• FM services and industry knowledge and experience

Nottingham Trent University

University of Kent



Person specification

The candidate should demonstrate a sound understanding in the following criteria:

Attributes Essential criteria

Desirable Criteria

Experience Proven experience of estimating costs for winning TFM bids

Experience of estimating costs for winning Higher Education FM bid(s) Knowledge of working with CRM system Knowledge of how the ‘student experience’ influences University thinking around their estate provision

Skills/Ability and Knowledge

Thorough knowledge of outsourced FM market and services

Estimating of costs for bids with predominantly self-delivery TFM solutions Ability to work with and influence colleagues from across the business Excellent numerical and good written and verbal communication skills – in particular an excellent working knowledge of Excel is required Commercial understanding of risks around TFM contracts and services

Ability to accurately identify costs from written bid documentation from clients

Understanding of impact of inflation on costs over time

Ability to accurately model client-provided performance deduction / incentivisation mechanisms Educated to degree or Higher National Certificate level in relevant degree (eg. Building management, construction, finance, etc) Can quickly develop professional relationships internally and externally

Education/ Qualification

Personal Qualities

Organised and task orientated

Tenacious and results driven

Excellent communicator

Confident and personable

Further information and application process

The salary level for this role has been set at £60,000 p.a. The postholder will also receive 29 days annual leave plus bank holidays, a 5% employer pension contribution and significant discretionary annual bonus potential.

The role will be based out of our central London office, Gracechurch St, London.

For a confidential discussion to learn more about the role and opportunity please contact the UPP’s appointed recruitment partners Hayley Wood and Nicholas Coppard of The Management Recruitment Group.

Hayley Wood T: 0208 892 0115 M: 07792 186 308 E: hayley.wood@mrgpeople.co.uk Nicholas Coppard T: 0207 959 2368 M: 07896 079 495 E: nicholas.coppard@mrgpeople.co.uk

Applications should consist of a comprehensive CV and supporting cover letter. Applications should be sent to nicholas.coppard@mrgpeople.co.uk and hayley.wood@mrgpeople.co.uk.

The closing date for applications is 18th May 2018

Following the closing date, applications will be reviewed and UPP will undertake selection interviews during the week commencing 25th May 2018.

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