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Reliable, Efficient & Sustainable Heating Solutions for the Future
Grant Aerona 3 R32 air to water air source heat pump
Grant Vortex HVO biofuel compatible condensing boiler
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CONTENTS
In this issue...
Issue 115 - Sept/Oct 2023
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News & Views 15 Panasonic launches Aquarea K&L range of sustainable heat pumps HVAC professionals gathered at the Guinness Storehouse in Dublin for the launch. 24 Surge Renewables becomes an Ariston Service Partner The renewable energy consultants also plan to open a centre of excellence to train installers. 46 Book your table at Ireland’s Plumbing & Heating Awards 2023 Guarantee your place and celebrate the best in the sector.
Product News 12
In Focus 18 Hevac announces new High- Density Residential unit Complete heating solution packages with emphasis on customer service. 64 Clear guidelines and best practices
Grant’s award-winning HVO bio fuel-compatible boiler range Innovative heating solutions for a zero-carbon future.
28 Special Bathrooms feature Luxury, innovation, and style for the ultimate bathing experience. 69 The new Nero range from Warmflow
NSAI’s new collection of standard recommendations for the retrofit sector.
82 A dive into local history
Highest quality components to provide endless hot water for all needs.
NUGENT’s mechanical installation helped bring Templemore Baths back to life.
THE TEAM: Managing Director Karen McAvoy Editorial Ana Corradini, Heather Campbell Publication Manager Jacqui Fairley Advertising Julie Patterson Production Manager Julie Anne Guiney Digital Creative Manager Jo Hendron Design Tomo Pattison Digital Communications Rachel Freeman Accounts Andrea Simpson Photography Gordon McAvoy Administration Laoise Boyle Printed by W&G Baird
CONTACT US: The Forge, 13b Lisburn Road, Moira, Co. Armagh BT67 0JR T: Moira: 028 9261 2990 T: Dublin: 01 696 8319 E: plumbing@kmpltd.co.uk www.plumbingmag.com
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Plumbing & Heating Magazine is published on a bi-monthly basis and distributed throughout Northern Ireland and the Republic of Ireland on a controlled circulation.
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PLUMBING & HEATING MAGAZINE | 3
NEWS
Pictured at the new Ideal Heating heat pump production line (L-R): Jason Speedy, CEO; Lord Callanan; Shaun Edwards, CEO, Groupe Atlantic UK, Republic of Ireland and North America; and Mark Derbyshire, MD (Domestic Products).
Lord Callanan cuts a green ribbon to officially open Ideal Heating’s new National Training and Technology Centre, assisted by Shaun Edwards, CEO, Groupe Atlantic UK, Republic of Ireland and North America.
IDEAL HEATING LAUNCHES FIRST UK HEAT PUMP PRODUCTION LINE
Dedicated plumbing and heating merchant, Plumbmaster, has acknowledged its support for the groundbreaking organ donation campaign, Dáithí’s Law, unveiling a wrapped vehicle to commemorate this landmark achievement. Six-year-old Dáithí, who was born with hypoplastic left heart syndrome, has campaigned tirelessly for a change in the Organ Donation Laws in NI. The Organ and Tissue Donation (Deemed Consent) legislation, also called Dáithí’s Law, came into effect earlier this year, changing the way consent for organ donation is granted in Northern Ireland. Eamonn McCarthy, Director at Plumbmaster, commented, “At Plumbmaster, we firmly believe in supporting local causes and campaigns that make a tangible difference. Dáithí’s Ideal Heating has launched its first UK heat pump production line as part of a huge investment in low-carbon technologies. The company has been manufacturing many of the country’s best-selling boilers for over a century and now the business is undergoing a major transformation as it engineers the green heating solutions to support the UK’s drive to net zero. The new line is part of a £60m investment programme, which includes an expanded distribution hub, a research and development centre to pioneer the heating PLUMBMASTER UNVEILS DEDICATED VEHICLE IN SUPPORT OF DÁITHÍ’S LAW
technologies of the future and a heat pump manufacturing facility in Hull. Ideal Heating has also invested more than £2m in its flagship training centre, attended by 5,000 installers every year. Lord Callanan, Minister for Energy Efficiency and Green Finance, officially opened the new facility and met members of Ideal Heating’s Expert Academy training team and installers undergoing training. Jason Speedy, Chief Operations Officer at Ideal Heating, said, “Backed by our parent company Groupe Atlantic, we are excited
to be investing massively in our site in Hull, and to establish our new training centre, as we diversify our product portfolio and continue to innovate new technologies.” “The major investments we are making at our Hull site send out a very clear signal about our commitment to the net zero transition and to re-modelling our business to meet the needs of our customers today and into the future,” added Shaun Edwards, CEO of Groupe Atlantic UK, Republic of Ireland and North America. www.idealheating.com
(L-R) Cheryl Gibbs (Renewables Business Development Manager at Plumbmaster), Máirtín MacGabhann, Dáithí MacGabhann, Valerie Harte (Chairperson of Newry, Mourne and Down District Council) and Eamonn McCarthy (Director at Plumbmaster) pictured unveiling the wrapped vehicle.
journey and unwavering dedication have touched the hearts of many, and we are immensely proud to unveil this vehicle, symbolising our solidarity with Dáithí and commitment to raising awareness about the importance of organ donation.” The new vehicle, which features Dáithí’s now famous caricature, was unveiled by Dáithí at a launch event which took place at Plumbmaster’s Newry-based Renewable Energy Hub, a one-stop-shop for renewable energy and heating solutions including heat pumps, solar panels, and
underfloor heating systems. This event coincided with the launch of Plumbmaster’s new Renewable Energy Hub brochure. “It was brilliant to be able to welcome Dáithí, his parents and numerous local figures to our Renewable Energy Hub to unveil this vehicle and highlight Dáithí’s truly remarkable achievements,” Eamonn added. “We have no doubt that Dáithí will continue to inspire those around him and are immensely proud to support his campaign.” haldane-fisher.com/plumbing-heating
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NEWS
GOVT. PROPOSES ADVANCEMENTS IN IRISH DISTRICT ENERGY SECTOR
The long-awaited District Heating Steering Group Report 2023 was released by the government, presenting 11 recommendations to bolster the growth and development of Ireland’s district energy sector. Yvonne Murphy, CEO of the Irish District Energy, hailed the report as a crucial moment for the district energy sector, signaling Ireland’s commitment to decarbonized heat. The report outlines key aspects such as financing, consumer protections, regulation, and planning. With a potential of up to 54% of heat in buildings to be supplied by district heating, Ireland sees it as a vital component in its plan to decarbonise the built environment, diversify heat sources, and enhance quality of life. The ambitious targets set by the government aim to supply approximately 200,000 homes and 2500 public/ commercial buildings with low-cost, low- carbon heat by 2030. To achieve this, an estimated €2.5 billion investment will be required, creating over 2,000 full-time jobs over the next decade. The District Heating Steering Group formulated the recommendations, including establishing a National District Heating Centre of Excellence, enhancing existing projects, and conducting a Long-Term Strategy for district energy.
(L-R) Adrian Petticrew, Kier-Bam, Narinder Sunner, Stantec, Sara Venning, CEO NI Water, Stephen Harding, McAdam Design, and Tom Standring, MWH Treatment.
NI Water has appointed the delivery team for the significant upgrade of Belfast Wastewater Treatment Works (WwTW), located in Duncrue, as part of the Living With Water in Belfast Plan. The Early Contractor Involvement (ECI) contract for the major project has been awarded to an integrated team comprising Kier-Bam (civil contractor), Stantec (civil engineering design consultant) and MWH Treatment (process contractor). Making the announcement, Sara Venning, NI Water’s CEO said: “These industry experts will work collaboratively under an ECI contract with NI Water and our local project management consultants, McAdam Design, as ‘One Team’ to develop a sustainable and robust solution that will ensure the works can help support a growing economy for decades to come.” The Belfast WwTW upgrade, which is due to get underway in mid-2024, is an integral part of the Living with Water in Belfast Plan, which aims to deliver a long- term approach to drainage and wastewater management. www.niwater.com NI WATER APPOINTS SPECIALIST ‘ONE TEAM’ FOR UPGRADE OF BELFAST WASTEWATER TREATMENT WORKS
MyLife’s Charity Golf Day at Warrenpoint Golf Club on 21 July brought together teams for 18 holes of competition, supporting four charity partners: British Heart Foundation, Dementia NI, Dom’s Food Mission, and Caring Coins Association. Despite the rain, participants showcased both their golfing skills and their compassion by raising £4,288 for the charities. The funds raised will be matched by the company at year end and combined with other events to make a significant impact on those in need. Prizes were awarded to the top three teams, Closest to Pin, and Longest Drive, including hospitality tickets for Liverpool v Newcastle and golf hampers. Commenting on the event, MyLife CEO Andrew O’Brien said, “It was a great day, enjoyed by all and most importantly a fantastic amount raised for our charities. Congratulations to all our winners and thank you to our Main Sponsor HEYN Handling Solutions for their support, everyone that donated prizes, and sponsored tees.” www.mylifebathrooms.com GENEROSITY SHINES AT MYLIFE’S CHARITY GOLF DAY
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FITTINGS
INSTANTOR SIMPLIFIES PLUMBING FITTINGS CHOICE FOR LARGE PROJECTS, ENSURING QUALITY, CERTIFICATION AND EXPERT SUPPORT… Commercial plumbing made easy with Instantor’s large-sized fittings
R eviewing and selecting plumbing Large-scale projects often demand meticulous specifiers with strict checklists when sourcing suppliers, which is both time-consuming and detail-oriented. Instantor understand that minor details mean everything and ensures that choosing its fittings are as straightforward as materials for commercial/industrial projects is a critical task for specifiers. possible. It does that by making sure your merchant provider of choice is fully stocked, installers are fully trained by Instantor in-house professionals, and materials such as manuals, technical specifications and certificates are readily available if and when required. LARGE SIZE INSTANTOR FITTINGS Instantor plumbing fittings are manufactured in various sizes for domestic, commercial, and industrial projects. The Instantor range of plumbing fittings brought to you by Sanbra Fyffe Ltd. consists of Instantor Brass Compression Fittings, Instantor Imperial and Metric Copper Press Fittings, Instantor Press Fittings and Instantor Stainless Steel Press Fittings for water and gas. Fittings are available in sizes up to 108mm, making Instantor the ideal choice for large-scale plumbing projects in Ireland.
“Selecting the right materials for large-scale building projects is crucial.”
INSTANTOR STAINLESS STEEL PRESS FITTINGS
1254-2 and WRAS approved, meeting water regulation standards. Sizes extend to 54mm. INSTANTOR PRESS FITTINGS Instantor Press fittings employ CW617N brass, akin to its Compression fittings. NSAI certified to EN ISO 21003 and WRAS approved, they feature 304 stainless steel sleeves with three windows for visual pipe insertion checks. Suitable for TH profile jaws, sizes extend to 63mm. INSTANTOR COPPER PRESS FITTINGS Instantor Copper Press fittings offer a high-quality modern solution with flame-free jointing for faster and safer installation. With no hot works permit required, copper press fittings make any installation quick and straightforward. Instantor Copper Press fittings are WRAS approved and manufactured to EN 1254-7. Large-size fittings are also available from the Instantor Copper Press range in sizes up to 54mm in metric sizes and up to 1” in imperial sizes.
The most recent launch of Instantor fittings, the Instantor Stainless Steel Press is ideal for commercial and industrial plumbing projects. This new range offers fittings that are both DVGW-certified and WRAS-approved, and gas fittings that bear the BSI Kitemark. Currently available in sizes 15mm–54mm, with larger sizes up to 108mm also available on request. Selecting the right materials for large-scale building projects is crucial. Instantor products are designed for use in domestic, commercial and industrial installations. From start to finish, the team at Instantor are with you every step of the way. Get in touch with the sales team to discuss how they can help with any upcoming projects.
LEADING THE WAY IN THE PLUMBING INDUSTRY Instantor is the preferred choice for merchants, plumbers, installers and specifiers thanks to its high-quality
products. Understanding the frustration of fittings causing leaks, impacting reputation and time, Instantor stands behind all of their fittings as being carefully manufactured, strictly tested, and certified to the highest building standards, eliminating the risk of leakage. INSTANTOR COMPRESSION FITTINGS Instantor’s Compression fittings are crafted from high-grade CW617N brass (copper, zinc, lead), they’re NSAI certified to IS EN
T: +353 (0)1 842 6255 E: sales@instantor.ie www.instantor.ie
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NEWS
Green Biofuels Limited (GBF) has opened its new facility in Ringaskiddy, Co Cork, Ireland. The company invested €30 million in the site to initially store 38 million litres of Gd+, the company’s hydrotreated vegetable oil (HVO) biofuel. The clean fuel is made from waste biomass feedstocks, waste vegetable oils and animal fats and supercharged with an engine-enhancing additive. The company also announced it had agreed with the Port of Cork Company the use of a dedicated jetty with a 259m berth that will be used to pump HVO biofuel directly to and from vessels. In the near future, the facility will also be used to import, export, store and distribute the biofuel, helping service the accelerating demand for HVO biofuel in Ireland and acting as an overseas supply hub contributing to national export revenues. www.gbf.ltd GBF OPENS NEW FACILITY IN CO. CORK
Led by head trainer, Keith Scully, Grant’s online and onsite training is available on a range of Grant heating technologies including the Grant Aerona 3 heat pump and the Grant Vortex condensing oil boiler. The ‘heat pump technology and appropriate heat emitter sizing’ continues to be one of the most popular courses within Grant’s training programme and allows delegates to gain better knowledge of Grant’s heat pump and heat emitter technologies and how when working together, they will effectively maximise efficiencies and long-term carbon and cost savings. Grant’s Oil Burner training course also continues to prove popular with plumbers and installers across the country, especially following the newest addition to the course which enables delegates to learn how to upgrade an existing burner to be HVO biofuel compatible. UPCOMING DATES INCLUDE: Oil Burner Training – 29 Aug & 5 Sept Heat Pump Training – 31 Aug. You can book onto a training course at https://grantengineering.eventbrite.ie/ Visit www.grantni.com / www.grant.ie for further details. To keep up-to-date with the latest Grant news on Facebook, Twitter or Instagram @mygrantni @grantirl GRANT RELEASES NEW DATES FOR ITS POPULAR TRAINING COURSES
BORD GÁIS ENERGY WELCOMES NATIONAL HYDROGEN STRATEGY
Bord Gáis Energy has recently welcomed the publication of the Government’s National Hydrogen Strategy paper, which sets out the vision for how hydrogen will be produced and used in Ireland. The plan outlines how green hydrogen can help Ireland become a zero-carbon, secure energy system and an energy exporter. A key objective of the strategy was to provide certainty to investors and industry as to how hydrogen will be deployed in the Irish energy system. Bord Gáis Energy strongly believes that green hydrogen is a keystone to Ireland becoming a clean, green- energy powerhouse, and is investing €300m in the construction of two hydrogen-capable power generation plants, which will be ready to support the grid at the end of 2024. Emma Burrows, Legal, Regulation and Corporate Affairs Director at Bord Gáis Energy, commented: “Ensuring that the industry is provided with the necessary certainty to inform future investment strategies is vital if Ireland is to unlock the potential that green hydrogen presents.” www.bordgaisenergy.ie
The Minister for the Environment, Climate and Communications, Eamon Ryan, Minister was joined by Meadhbh Connolly, Future Opportunities Manager - ESB Generation & Trading and Gillian Kinsella, Senior Policy Manager, Bord Gáis Energy and Co-Chair, Policy & Advocacy Working Group, Hydrogen Ireland at the launch of the National Hydrogen Strategy.
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PLUMBING & HEATING MAGAZINE | 11
COVER STORY
THE MANUFACTURER’S ENVIABLE PRODUCT PORTFOLIO IS A TESTAMENT TO GRANT’S CONTINUOUS DRIVE IN THE HEATING INDUSTRY TOWARDS A ZERO-CARBON FUTURE… Grant’s award-winning HVO biofuel- compatible boiler range
Grant Vortex Module 26kW.
“Grant has been at the cutting edge of sustainable and innovative product development for over 45 years.”
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COVER STORY
“Grant’s innovative range of heating technologies continue to drive the heating industry forward towards achieving a zero-carbon future.”
G rant has been at the development for over 45 years, and with an enviable diverse product portfolio, the leading heating technology manufacturer has largely transformed into a renewable heating company. cutting edge of sustainable and innovative product The Grant Vortex was one of the first condensing oil boilers on the market and this unique product was the catalyst for a sustained increase in boiler efficiencies throughout the industry and reduced running costs for homeowners. The higher efficiencies from these appliances have, over the past two decades, contributed to a reduction in carbon emissions on the island of Ireland amounting to millions of tonnes. R&D BREAKTHROUGH In 2021 the company made a significant investment in a major R&D breakthrough when it innovated the award-winning Grant Vortex condensing boiler range to be HVO biofuel compatible, which will ultimately help to reduce carbon emissions in rural and hard-to-heat homes. The breakthrough will also help property owners from incurring the high cost and disruption associated with deep retrofitting when upgrading their home for their future heating needs. The use of 100% HVO can result in around 88% reduction in carbon emissions and using this fuel or a percentage blend of HVO with kerosene will enable rural and hard- to-heat properties to transition to a renewable green alternative from 100% kerosene at an affordable cost,
with minimum disruption to everyday home lives. While HVO is a relatively new fuel to Ireland, it is now great to see more HVO suppliers come to the island of Ireland, with a recent announcement of a new facility having just opened in County Cork by HVO biofuel ‘giant’, Green Biofuels. EASY ADAPTATION TO HVO For those upgrading a heating system, all Grant condensing boilers have been manufactured to use HVO by making a slight modification to the boiler, such as adapting the size of the fuel nozzle and fuel pump pressure. Older Grant condensing boilers can also be easily adapted to HVO, but this may require a new biofuel burner that is matched with the specific boiler. Since its launch, the HVO biofuel- compatible Grant Vortex range has been recognised by multiple award bodies for its ‘ahead of its time’ innovation. The company was awarded ‘Innovative Product of the Year’ at the NI Plumbing & Heating Awards 2022, ‘Best Renewable Energy Product’ at the SEAI Energy Show 2022 and was among the finalists in the sustainability category at the Irish Times Innovation Awards 2021. The Grant Vortex and Euroflame boiler ranges are available to those in the plumbing and heating trade in twenty-two models with outputs from 15 – 70kW. The Vortex range comes in a range of models, including boiler house, outdoor, combi and utility variants. Grant’s innovative range of heating technologies continue to drive the heating industry forward towards achieving a zero-carbon future.
Grant Vortex utility 26kW model.
Grant Vortex boiler house 46/70kW model.
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To find out more about Grant’s heating technologies portfolio contact the Grant technical team. T: 0800 0443261 (NI) / +353 (0)57 9126968 (ROI) Follow Grant online: Facebook, Twitter and Instagram: @mygrantNI @grantirl www.grantni.com / www.grant.ie
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COMPANY NEWS
300 of Ireland’s HVAC industry professionals attended the launch at the Guinness Storehouse in Dublin.
(L-R) The new Aquarea K Series, ideal for new builds, and the L Series, designed for retrofits at homes with existing radiators.
Vincent Mahony, Ireland’s National Manager for Panasonic.
HVAC INDUSTRY PROFESSIONALS GATHERED AT THE GUINNESS STOREHOUSE IN DUBLIN FOR THE LAUNCH OF PANASONIC’S LATEST HEATING AND COOLING INNOVATIONS… Panasonic launches Aquarea K&L range of sustainable heat pumps LOW-CARBON SOLUTIONS
W ith the presence of 300 of Ireland’s HVAC industry professionals, the Panasonic team presented its vision technologies for a low-carbon society and unveiled the Aquarea K and L range of air-to- water heat pumps. The launch was held at the Guinness Storehouse in Dublin. Vincent Mahony, Ireland’s National Manager for Panasonic, commented, “We are thrilled with the buzz that was present during the event, and the positive feedback we have since received from a wide range of Ireland’s industry professionals who were present. We are all excited to see how future projects evolve, as we start to roll out these incredible new sustainable and energy-efficient products across Ireland.” Attendees to the event were welcomed and introduced to the Managing Director of Panasonic HVAC Business Division Europe, Hiroshi Komatsubara, who explained
Panasonic’s proud heritage in providing innovative heating and cooling solutions. Jose Manuel Alves, Regional Director for the UK, Ireland and Netherlands, followed next, talking through the company’s strategy to deliver outstanding performance, aligned with Panasonic’s vision of a carbon-free society and its GREEN IMPACT plan. Walter Stephens, Key Account Manager and specialist in air-to-water systems at Panasonic Ireland joined the presentation team with a full overview of the highly anticipated Aquarea K&L series, which focuses on improving energy performance and offers a more natural and sustainable future. After the presentation, the attendees were invited to the Gravity Bar on the 7th floor of the iconic Guinness Storehouse to enjoy 360° views of Dublin. They also gained valuable insight in viewing the products and speaking with the Panasonic team to discuss the products in further detail.
The K generation of heat pumps utilises R32 refrigeration, making it an excellent solution for new homes. Meanwhile, the L generation uses the natural refrigerant R290, which has a Global Warming Potential (GWP) of only 3. The redesigned construction of the outdoor units of both generations provides a high level of safety, as the units are hermetically sealed for easy and flexible installation. Furthermore, the K generation retains a refrigerant link between the outdoor unit and the indoor unit, while the L generation features a hydraulic link. Both the K and L generations come in an all-in-one as well as a bi-bloc solution and benefit from a reduced noise level of up to -8dB(A) less than previous models, offering more placement possibilities. For more information on the wide range of heating and cooling solutions by Panasonic, please visit www.aircon.panasonic.eu
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PLUMBING & HEATING MAGAZINE | 15
OFTEC IRELAND NEWS
Update:
PLUMBING & HEATING MAGAZINE PROVIDES AN INSIGHT INTO OFTEC IRELAND AND THE PROMOTION OF THE LIQUID FUEL INDUSTRY IN IRELAND…
THE LIQUID FUEL SECTOR IS LOBBYING HARD TO PROMOTE SUSTAINABLE BIOFUELS AS AN OPTION FOR DECARBONISATION ON BOTH SIDES OF THE BORDER… Groundswell of support for HVO to be included in future energy policies
OFTEC Ireland Manager, David Blevings pictured (front left) at the recent Biofuels stakeholder group meeting with DfE.
A s governments on both sides of the border wrestle with the best way forward for each jurisdiction’s future energy strategy, the size of the liquid fuel sector in Ireland makes it almost impossible to find a one-size-fits-all solution. In Northern Ireland, liquid fuel is used by around 60% of consumers, while in the Republic the figure is approximately 40%. That is around 1.2 million homes relying on liquid fuel to heat their properties. Add to that the low levels of energy efficiency in many households, lower levels of income (NI) and the high cost of retrofits and you can see the dilemma governments face in both jurisdictions. The liquid fuel sector is lobbying hard, and recent developments are encouraging. There is also a groundswell of support from politicians and consumers for biofuels to be included in future strategies. In NI, due to no Stormont Executive, the Department for Economy (DfE) advises that the heat consultation that was
scheduled for summer 2023 is likely to slip back to the autumn, if not early 2024. However, work continues and the DfE has established a biofuels stakeholder group; the inaugural meeting took place during August. Both OFTEC and NIOF have taken up positions in this group and it is encouraging to see the department taking biofuels so seriously. Biofuels are considered to be low-carbon alternatives to fossil fuels with DfE developing a call for evidence on the roles that HVO and renewable biofuels can play as work continues towards developing NI’s approach to decarbonising heating under the Energy Strategy – The Path to Net Zero Energy. In the Republic, we have met with representatives from the Sustainable Energy Authority of Ireland (SEAI) to discuss incorporating HVO and biofuels into the Dwelling Energy Assessment Procedure (DEAP software – similar to SAP in GB). This would allow energy assessors to choose HVO in a biofuel-
heated home, as currently, that option does not exist. The meeting was constructive and SEAI is willing to look at incorporating HVO into the software for a 100% fuelled HVO boiler, if we can demonstrate compliance with RED II sustainability criteria for HVO used for heating. There are several homes and commercial properties locally running on HVO and the demand is for more to be converted as a ‘practical and straightforward’ route to decarbonisation without huge capital spend on retrofit works. Let’s hope the government on both sides of the border listens to the increasing volume of politicians, consumers and businesses asking for inclusion of HVO in energy policies as an option for decarbonisation. “It is encouraging to see DfE taking biofuels so seriously.”
David Blevings, OFTEC Ireland Manager on T: +44 (0)28 9186 2916 Sean McBride, Ireland Representative on T: +44 (0)7540 502 304 (NI) or +353 (0)87 241 7041 (RoI) www.oftec.org
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COMPANY NEWS
Hevac have announced a new business unit, the High Density Residential Unit.
THE HIGH-DENSITY RESIDENTIAL UNIT BROUGHT TOGETHER HEVAC, POLYTHERM HEATING SYSTEMS AND ORIGEN ENERGY TO OFFER COMPLETE HEATING SOLUTION PACKAGES WITH AN EMPHASIS ON CUSTOMER SERVICE… Hevac announces new business unit
I reland’s leading domestic, commercial and industrial plumbing and heating specialists, Hevac, has just announced a new business unit, the High-Density Residential Unit. The HDR was created through the amalgamation of Origen Energy and Polytherm Heating Systems, which specialises in underfloor heating, multilayer, trench heater, radiant panel, district heating, and renewable energy solutions.
CUSTOMER-FOCUSED STRUCTURE With the new HDR, Hevac also plans to offer a more streamlined and customer-focused structure under the single strong Hevac brand. “The division will enable us to provide a far more effective and improved customer service experience and enhanced market penetration opportunity. Our customers will now see a single brand quoting and encompassing the entire suite of system solutions we offer,” Donal explained. “Within the Hevac family, we have nationwide coverage with skilled business development managers that are now fully synchronised with the suite of solutions. They will continue to grow our presence in the market, with the ability to focus on one brand and a holistic service solution for our
The new unit will focus on high-rise, high- density residential market, with emphasis on residential HVAC system solutions for apartment developments. The HDR will also provide products and services regarding design, regulation compliance and specification of underfloor heating, district heating systems, residential heat pumps and MVHR. “Within the new division, we offer engineered designs, sales, supply, and support services tailored to our clients’ individual needs. Our mission is simple: reduce energy costs, improve energy efficiency, lower carbon emissions, offer training on our systems and ensure compliance with the latest regulations and best practices,” explained HDR Director, Donal Stafford. “All of this means that our customers have peace of mind that our energy solutions work effectively and won’t cause any regulatory problems.”
“We highly value our customers, past, present, and future and thank each of them for their support.”
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COMPANY NEWS
Underfloor heating systems - Polytherm’s underfloor heating systems can be installed under almost any type of floor. Due to the low energy requirements involved, it offers an efficient method of heating, especially when combined with heat pumps. Heat Pumps & Various Domestic Hot Water cylinder options - The range of heat pumps offered by the HDR will reduce heating bills by improving energy efficiency and support the environment by reducing greenhouse gas emissions and achieving compliance to the building regulations. Electric radiators - The Haverland range of electric radiators are self- programmable and feature a unique sensor that adjusts the temperature according to the number of people in the room. Thermodynamic domestic hot water cylinders - The De Dietrich Elensio heat pump is compact and offer a high-performance exchanger with Plug’n’Play installation. Meet the products supplied by the new HDR
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customers’ needs. Hevac’s full suite of products and full portfolio is a far greater proposition under one brand,” he added. According to Donal, the HDR team is as dedicated as they have always been, and the consolidation of the companies serves only to enable a stronger approach, which supports Hevac’s customers moving forward. The High Density Residencial Unit is up and running under the leadership of Kiara Kenneally, Department Manager, and already providing system solutions under the new strategy. “With this transition, we are fully focused on the combined package of residential heating options,” Donal commented. “This is what the market wants, and compliance is very much at the top of our customers’ primary objectives.” AN EXCITING TIME TO RESTRUCTURE With the quality of engineers, CAD technicians and management within the team, Donal expects the new division to continue supplying the best quality systems on the market. “Our focus will be to help deliver solutions to the high-density housing
needs of the country. Our supply chain and technical support has the capability to grow and support our customer base with timely and supported solutions,” he commented. “It is an exciting time to restructure; the market is strong, and I believe we can deliver quality, supported solutions. Our external Business Development team will continue to excel and contribute hugely to the department as it matures. “We highly value our customers, past, present, and future and thank each of them for their support. The HDR team hopes to continue providing next-level customer service and innovative systems, and we look forward to meeting the challenges ahead.”
Mechanical Heat Recovery Ventilation & MEV - Nuaire’s
Mechanical Ventilation range with Heat Recovery (MVHR) systems provides optimised, balanced heat recovery ventilation with up to 95% efficiency. District heating pipes and HIUs – The Calpex pre-insulated piping system is flexible, self-compensating, lightweight and corrosion-resistant. HDR’s offering also includes the Danfoss EvoFlat 4.0 F, a flat station HIU with self-acting controls for direct heating of a radiator circuit and instantaneous domestic hot water.
M: +353 (0)1 419 1919 E: tender.enquiry@hevac.ie www.hevac.ie
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MERCHANT NEWS
PLUMBMASTER’S SUMMER SPRINT WAS A GREAT SUCCESS, AND THE COMPANY IS READY TO CARRY ITS MOMENTUM INTO THE TAIL END OF 2023… A season of new arrivals and tender departures
A s the winter months close in, so-off “off-season”. Between the launch of a brand-new brochure surrounding all things renewable, tailored events for the self-builder, and stock range Plumbmaster takes a moment to reflect on what has been a not- enhancements, Plumbmaster is ready to carry its momentum into the tail end of 2023. The much-anticipated Plumbmaster Renewables Brochure arrived in branches in early July and has proved popular amongst their regular customers as well as the welcomed walk-ins. It features the impressive renewable energy service Plumbmaster has on offer. The brochure can be found online too, covering topics such as the benefits of renewable energy solutions and details on the range of products Plumbmaster stock, as well as contact info for the committed renewables team Plumbmaster employs. August saw Plumbmaster, as part of the wider Haldane Group, host the Building Together Event. An initiative catalysed by the A-Z services the Haldane Group encompasses, it proved a huge success amongst homeowners/renovators, self-builders, and tradespeople alike. Plumbmaster as well as their Haldane Fisher and Bathline counterparts put on a display to exemplify how everything someone needs to complete their self- build journey can be found under one roof, creating the perfect opportunity for Plumbmaster to showcase their “Supply & Fit Scheme” regarding renewable technology. Esteemed suppliers of the Newry-based firm played their part too; the likes of Worcester Bosch, EPH, and Grant attended the event to showcase some of the top-class products they have available via Plumbmaster, as well as to offer demos and answer questions. During the summer months, Plumbmaster took the opportunity to revise and update its core stock range. More cutting-edge renewables technology was added to the range and solar panels were also made available via the “Supply & Fit Scheme”. Additionally, BT-1 was introduced into Plumbmaster branches, based on revolutionary TRIBRED technology and
Plumbmaster Renewable Brochure available in all branches.
the plumbers-tailored equivalent to CT-1. In less trade-related news, Plumbmaster waved goodbye to Gordon James, a long-standing employee of 41 years retired from the company. To acknowledge this outstanding achievement, Gordon’s colleagues organised a sponsored raffle to raise funds for the ex-employee and help send him on his way to a happy retirement. This is a testament to Plumbmasters’ willingness to recognise all the hard work their employees do.
As Plumbmaster looks ahead to the heating season, it promises to be another busy term for the company, featuring promotions on the best boilers on the market, the return of some unbeatable value boiler packs, and continued commitment to outstanding service. Embrace the future today by visiting Plumbmaster’s renewable energy solutions at plumb-master.com or call +44 (0)28 3031 6615 to speak to an expert.
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Instantor are well known as a market leader within the plumbing and heating industry for manufacturing and distributing high-quality industry favoured products. We are currently looking for passionate individuals to join our dynamic team to fill the positions below. JOIN OUR TEAM INTERNAL SALES EXECUTIVE • Sales order processing and quotation preparation. • Build relationships and trust with customers. • Promote Instantor’s new and existing product ranges. • Represent the company at industry trade shows and marketing events. • Process & track orders whilst maintaining close communication with customers from order date to delivery of goods and after-sales support if required. • Work alongside and support the sales and technical teams to reach sales targets. SPECIFICATION AND TECHNICAL AREA SALES MANAGER • Engage with specifiers and create opportunities at an early stage in the design process to secure product specifications. • Engage with M&E contractors to provide technical design support and advice. • Liaise with the Sales Director and sales office team to generate quotations, BoQs, and provide clients with relevant documentation. • Consult with purchasing departments regarding stock requirements, product development, and lead times to manage customer expectations. • Follow up on potential customer leads, report all quotes and follow up requirements to relevant field sales team members and managers. Maintain a pipeline of opportunities to convert enquiries from customers into a sale. • Have the ability to generate and deliver sales & CPD presentations to current and potential customers. • Liaising with the marketing team on all marketing materials- brochures, CPD materials and specific marketing requirements. • Represent the company at any industry trade shows and marketing events when needed. MERCHANDISER • Merchandise plumbing & heating products for maximum visibility in store. • Maintain brand signage and display stands across branch network. • Stock rotation and product labelling.
• Optimize the replenishment of stock on display units and sections. • Liaise with the local Area Sales Manager and the marketing team.
• Prompt and accurate reporting on all branch visits. • Assist the sales team with demo mornings in-branch.
For more information on how to apply please visit www.instantor.ie/careers/
COMPANY NEWS
THE NEW SALES DIRECTOR FOR THE SANBRA HEATING AND PLUMBING DIVISION WILL FOCUS ON BRINGING THE BEST QUALITY PRODUCT TO THE MARKET AT A COMPETITIVE PRICE AND PROVIDING COMPREHENSIVE SERVICE…
Quality without compromise
W ith almost 35 years of is the new Sales Director for the Sanbra Heating and Plumbing Division, market leader in wholesale and distribution of plumbing supplies. Neil started in the family business, an importer and experience in the gas and heating industry, Neil Gaffney distributor of gas appliances, and worked his way up to Managing Director in 2003. In 2010, he joined a global gas boiler manufacturer. “Having enjoyed 12 years in Kilkenny, my journey eventually brought me back to Dublin as I was very fortunate to join Sanbra in December 2022,” Neil commented. The new Sales Director talked to Plumbing & Heating Magazine about his journey and this new chapter of his career. P&H: What does your position as Sales Director encompass? NG: My role is divisional Sales Director for the Sanbra Heating and Plumbing Division which is made up of four companies: Sanbra Fyffe (Instantor), Kelso Agencies, Marflow Engineering and Tucson Pumps. Our colossal product portfolio is sold in the ROI, NI, Great Britain, and New Zealand. P&H: What are your strategies as Sales Director? NG: Our tagline is “quality without compromise” and this approach reflects our focus on bringing the best quality product to the market at a competitive price, but goes beyond the sale itself, providing the most comprehensive level of backup service. We are fortunate to
New Sales Director Neil Gaffney.
“I was delighted to take up this role as I knew I was joining a highly dynamic and rapidly expanding group.”
have developed a very strong brand equity and part of our job is to maintain that. A large part of our expansion has been opening distribution into the UK, which is both exciting and challenging. P&H: It is still early days, but can you anticipate the main challenges in the new role? NG: The biggest challenge is a shortage of labour and trying to attract talent into the industry. The other looming challenge is the worldwide transition towards environmentally friendly products. Thankfully we are well ahead of the curve
with our NPD programme, which follows our strong ESG policy.
P&H: What does the new role mean to your career? NG: I was delighted to take up this role as I knew I was joining a highly dynamic and rapidly expanding group. I am still a long way off retirement, but I would hope that Sanbra will be my last port of call, as it would be a tremendous way to finish off a long, varied, and successful career. P&H: Outside of work, how do you like to spend your time? NG: Family have always been my number one priority. I have been married to Niamh for 24 years and we have three wonderful sons. I am an avid rugby fan and follow the classic car scene. I have owned a few over the years and should have kept them, if only I’d known what they would be worth today.
T: +353 (0)1 842 6255 E: sales@instantor.ie www.instantor.ie
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COMPANY NEWS
Andrew Sands, Managing Director, Surge Renewables.
L eading heat pump installers Surge Renewables are pleased to announce they are now an Ariston Service Partner. The renewable energy consultancy firm based in Antrim is dedicated to providing domestic and commercial customers with access to renewable energy solutions and this partnership with the global expert in water heating and thermal comfort offers a whole range of benefits. These include an up to 10-year warranty on Air Source Heat Pumps and the peace of mind of having the best appliances serviced by authorised installers. “Surge Renewables is delighted to be working with such a strong brand and looking forward to expanding this partnership,” commented Surge Renewables Managing Director Andrew Sands. “Ariston has trusted us to be their Service Partner as they believe in our reputation to ensure installers are fully trained and familiarised with the products.” Andrew explained the company is not only going to sell Ariston heat pumps but is also building a “Centre of Excellence” with the appliances plumbed in to offer quality hands-on training for newly launched products. The Surge Renewables team will design the system and commission the appliances, and the company will be happy to welcome installers from all over Northern Ireland and ROI to forge relationships with them, build a network and help them build their own business. “Heat pump technology is advancing and we want to help installers on their journey,” Andrew commented. “We want to
Surge Renewables becomes an Ariston Service Partner
THE ANTRIM RENEWABLE ENERGY CONSULTANCY FIRM ALSO PLANS TO OPEN A CENTRE OF EXCELLENCE TO ENSURE INSTALLERS ARE FULLY TRAINED AND FAMILIARISED WITH ARISTON’S WORLD-CLASS HEAT PUMPS…
“The company is also building a ‘Centre of Excellence’ offering quality hands-on training for new products.”
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COMPANY NEWS
Andrew Sands, Surge Renawables. The company is pleased to announce they are now an Ariston Service partner.
offer them support before, during the installation and afterwards.” Surge Renewables will also provide servicing and support for Ariston products. “We are going to monitor customer feedback and provide assistance after the install, to ensure the heat pumps are operating at their maximum efficiency,” Andrew said.
Nimbus Compact M Net R32 (3.5kW - 15kW), a floor-standing air-to-water monobloc heat pump for heating, cooling and water heating. This ultra- compact indoor unit is 600x600mm, with an integrated 180L cylinder and an enlarged coil. Its updated Energy Manager 2.0 ensures higher energy savings and low-noise stable performance. The Nimbus Plus M Net R32 features an A+++ efficiency rating and guarantees maximum silence in all operating modes. This ultra-compact indoor unit is 600x358mm and can also be bundled with the heat pump and water heater Nuos Plus WiFi 250l for the production of domestic hot water. All of the products in the Nimbus Net R32 heat pump range provide top performances with COPs up to 5.1 and maximum flexibility as they can be used in cascade to cover every need. The Nuos Plus Wi-Fi cylinder heat pump and water heater is available in 200l
and 250l and is the ideal solution for energy-efficient hot water requirements with renewable technology. It offers the shortest water heating time in its category and its high-quality insulation keeps the water hot for a long period of time, saving even more on energy bills up to 80% compared to a traditional hot water cylinder of the same capacity.
PERFORMANCE AND COMFORT
RENEWABLE ENERGY SOLUTIONS
As an Ariston Service Partner, Surge Renewables focuses specifically on four heat pump models. The Nimbus Pocket M Net R32 (3.5kW - 15kW) air/ water heat pump is one of the most efficient and durable heating solutions, as it was designed to offer particularly high performance in the most extreme conditions. It features eco-friendly refrigerant R32, low noise levels and remote management with the Ariston NET app. Surge Renewables also offers the
Surge Renewables was founded in 2022 by MD Andrew Sands and he is proud to say the business has enjoyed rapid growth. With over 20 years’ experience in the NI Energy sector working with both domestic and large corporate customers, Andrew has a real passion for renewable energy and helping clients reduce their environmental footprint. His team of highly knowledgeable experts can provide the best advice on the installation of solar panels, heat pumps or other renewable energy solutions.
Unit B3, Kilbegs Business Park, Antrim, BT41 4LZ -T: +44 (0)28 9002 5771 77 Camden Street Lower, Dublin, D02 XE80 - T: +353 (0)1 572 0992 E: enquiries@surge-renewables.com - www.surge-renewables.com
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PLUMBING & HEATING MAGAZINE | 25
COMPANY NEWS
Steven Allaway, former MD at Aqualla, and new MD Ruth Black.
WITH EXTENSIVE EXPERIENCE IN THE KBB SECTOR, RUTH BLACK WILL BE FOCUSING ON THE STRATEGIC DEVELOPMENT OF BOTH THE AQUALLA BRASSWARE AND ADAMSEZ BATH BRANDS…
Aqualla Adamsez announces new Managing Director to acquire the Adamsez brand three
N orthern Irish bathroom manufacturer, Aqualla, incorporating Adamsez, has named Ruth Black as its new Managing Director (MD). From 1 September, Ruth will join the business, focusing on the strategic development of both the Aqualla brassware and Adamsez bath brands. Both companies are part of the FM Mattsson Group, a well-established and trusted international supplier of bathroom brassware and sanitary ware. Following a successful launch into the UK market that saw the creation of a dedicated UK sales team and new additions to the product portfolio across both brands, Ruth joins Aqualla at a pivotal time and will be guiding the company forward as it seeks to grow within independent retailers across the country. Ruth will be taking over from Steven Allaway, who has been leading Aqualla for the past 12 years. “It has been a privilege to start, help build and lead Aqualla within our industry. It has also been an honour
the dedication and commitment of the people within it. I look forward to working alongside and supporting this wonderful team, as well as the wider FM Mattsson group, to deliver continued growth. “I will be shadowing Steven for the next few months and listening carefully. There is a great responsibility to ensure we continue to support our customers, suppliers, and colleagues while we grow the Aqualla and Adamsez brands.” Fredrik Skarp, Group CEO at FM Mattsson, will be supporting Ruth to ensure a smooth transition into the role. He added, “With Ruth, we have found the right skills and mindset to take the Aqualla and Adamsez businesses to the next level as leading bathroom brands in the United Kingdom and Ireland, together with all our dedicated team members, customers, and suppliers.”
years ago and help re-establish this iconic brand throughout the UK and Ireland,” he commented. “Our company has much more opportunity for growth, and now is the time to make way for new leadership to realise that potential. I look forward to working with Ruth, who will continue to build on our foundations of a customer- centric business that truly values our team and prioritises our company culture.” The business was searching for an inspirational leader to take on the role and Ruth’s experience within the KBB sector made her a natural fit. With over 30 years of experience in merchant-facing roles, Ruth has a strong understanding of how to successfully navigate the challenges faced by all business stakeholders from supplier and retailer through to the end- user. Ruth said, “I am delighted to join Aqualla as Managing Director. It is a people- focused business that I have known and respected for many years as a customer and one that will be driven forward by
T: +44 (0)28 9182 8000 E: info@aquallabrassware.com www.aquallabrassware.com www.adamsez.com
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