Of those individuals who received the invitation to partake in our annual staff survey, 41 (42 responses in 2024/25, 44 responses in 2023/24) opted to complete the non-clinical role survey, with 33 (28 responses in 2024/25, 48 in 2023/24) individuals opted to complete the clinical role survey. 3.12 Key Strengths Positive Team Culture Survey findings demonstrate a consistently strong and positive team culture across both clinical and non-clinical staff groups. • Staff report that colleagues are supportive, respectful, and collaborative • Many respondents feel valued within their immediate teams • Feedback commonly described NPC as “friendly”, “supportive”, and “professional” Statement: NPC continues to demonstrate a strong team-based culture, with positive peer relationships forming a key organisational strength. When asked to describe NPC in 3 words:
Commitment to Patient Care Staff across all roles expressed a strong alignment with NHS values and organisational purpose. • Staff reported that their work contributes meaningfully to patient outcomes • Many respondents would feel confident in the care provided by NPC services
Norfolk Primary Care - Quality Account 2025/26
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