Assistant Director of Estates and Facilities QMUL

Assistant Director of Estates and Facilities (Strategic & Capital Development) Candidate Information Pack

Queen Mary University of London is one of the UK’s leading research-focused higher education institutions. With over 25,000 students, 4,500 staff and an annual turnover of £462m, we are one of the largest University of London Institutes.


• Welcome to Queen Mary University of London • The role of Assistant Director of Estates and Facilities (Strategic & Capital Development)

• Job Description

• Person Specification

• Further Information and How to Apply

Welcome to Queen Mary University of London

Queen Mary University of London teach and research across a wide range of subjects in the humanities and social sciences, medicine and dentistry, and science and engineering.

The Queen Mary University of London Estate currently provides over 230,000M2 of academic and res- idential accommodation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with further property holdings at West Smithfield and Lincoln’s Inn Fields.

Our research excellence

Queen Mary has made a strategic commitment to the highest quality of research. The University has invested in this principle by systematically recruiting the best academics in their disciplines from around the world.

The results of the most recent national assessment of research – the Research Excellence Framework (REF 2014) – have confirmed its place in the very top group of research-led universities in the UK.

Overall it was ranked 9th in the UK among multi-faculty universities and 5th in the UK for the percentage of our 3* and 4* research outputs.

Future Research developments include partnering with Barts Health Trust on a significant new Life Sciences Campus in addition to complex mid-life upgrades to existing key research facilities.

Russell Group institution

Queen Mary is one of 24 leading UK universities represented by the Russell Group, that are committed to maintaining the very best research, an outstanding teaching and learning experience, excellent graduate employability and unrivalled links with business and the public sector.

High-quality learning experience

Queen Mary offers students a stimulating, supportive and high-quality learning experience, with teaching inspired by our world-leading research.

QMUL have invested in a number of new facilities over the last 5 years to offer its students an exceptional learning environment. Recent developments include the £39m Graduate Centre providing 7,700 square metres of learning and teaching space, a new home for the Institute of Dentistry, the UK’s first new dental school in forty years and new facilities for a number of schools within the Faculty of Science and Engineering. Future developments include a new school of Business and Management, new large scale teaching, learning and welfare facilities, 1000 bed new residential developments, new building acquisitions and fit outs.

Estates & Facilities

The Estates and Facilities Directorate is core to the University’s strategic ambition to provide a world-class managed estate with excellent facilities for students and staff.

As part of the QMUL’s ambitious 2030 Strategy, extensive focus will be placed on enhancing, growing and better utilising the QMUL estate portfolio to create a physical environment that supports our position as an inclusive, world-class university.

2030 Strategy


To open the doors of opportunity.


To create a truly inclusive environment, building on our cherished cultural diversity, where students and staff flourish, reach their full potential and are proud to be part of the University. Dedicated to the public good, we will generate new knowledge, challenge existing knowledge, and engage locally, nationally and internationally to create a better world.


We will deliver an outstanding, inclusive, world-class education and student experience, co-created with our diverse student body, enhanced by our world-leading research and latest technological developments.


We will be recognised for our distinctive, world-leading, curiosity-driven and applied research, and will continually build our research capacity for social, cultural and economic impact. Creating communities of diverse scholars across the globe is at the heart of our approach.


Inclusive We will be inclusive and maintain our proud tradition of nurturing and supporting talented students and staff regardless of their background and circumstances, and continually enhance our strong engagement with our local and global communities.

Proud We are proud of the difference we can all make when we work collectively.

Ambitious We are ambitious and we will foster innovation and creativity, disrupt conventional thought, and respond with imagination to new opportunities to further our vision, mission and academic ambitions. Collegial We will be collegial and promote a strong collegial community through openness, listening, understanding, co-operation and co-creation, ensuring focused delivery of our collective vision and strategy.

Ethical We will act with the highest ethical standards, and with integrity, in all that we do.

Annual Report on Widening Participation and Outreach (WP&O) | 2013–14

The role of Assistant Director of Estates and Facilities (Strategic & Capital Development)

The Capital Development team within Estates and Facilities are responsible for the masterplanning and development of all campuses forming the QMUL estate. The team manage a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. To support the 2030 Strategy, significant investment will be made across our Mile End, Whitechapel and Charterhouse Square campuses, with a likely net increase of c. 60-70,000m2 of space. In addition the functional suitability, condition and utilisation of the existing Estate will be analysed in detail to ensure closer alignment to future needs. Estates and Facilities will work collaboratively with the Chief Information Officer to ensure the planned investments across the physical and digital estate deliver a holistic smart campus capability. The Assistant Director of Estates and Facilities (Strategic and Capital Development) role therefore offers the opportunity to lead, at programme level, a number of the most prominent academic, research and student accommodation projects in the London construction market and indeed the wider higher education sector over the next decade.


Page heading to go here

We are seeking an individual with a proven track record of leading large-scale development and construction programmes and projects across diverse and complex estate portfolios. Strong leadership and management skills are required, with experience and enthusiasm for motivating and leading internal and external team members and driving a delivery-focused culture amongst the team. We are seeking a highly motivated, enthusiastic and driven leader with excellent stakeholder management skills and a proactive approach to team leadership. Experience of having worked on investment programmes and projects with comparable characteristics to those found at QMUL would be particularly advantageous. This would include specialist medical, science and healthcare research facilities, state of the art teaching and learning environments and commercial office and residential developments in live high-footfall estates environment.

University of Surrey


Duties and Responsibilities

Job Description

Job Title:

Assistant Director of Estates and Facilities (Strategic & Capital Development)

School/Dept/ Institute & Centre:

Estates and Facilities Directorate Director of Estates and Facilities

Reports to:



Full Time

Appointment period: Current Location:


Mile End Campus

Job Context

The Estates and Facilities Directorate is responsible for planning, creating and operating the University’s Estate, Facilities and Commercial Services. The Queen Mary University of London Estate currently provides over 230,000M2 of academic and residential accommodation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with further property holdings at West Smithfield and Lincoln’s Inn Fields. The Estate needs to support the University’s standing as an ambitious and research intensive Russell Group institution and contains a wide range of research, teaching and learning facilities in addition to student residences and recreational space.

The post holder will be a member of the Estates and Facilities Senior Management Team.

Job Purpose

Queen Mary University of London has published an exciting and ambitious new strategy to become a “Research Goliath” by 2030. To this end the total number of global students will double over this period. London campus based students will increase to over 30,000 students from the current level of just below 20,000. The careful and timely development of the London Estate is a critical and strategic enabler. Given the scale of the Estates development challenges, there is a need to further invest in our ability to design and deliver large scale investment programmes at quality and pace. Over the strategy term, the core capital programme is planned to be in excess of £0.5Bn plus 3rd party funded projects delivered with long term development partners. A second Assistant Director of Estates and Facilities (Strategic & Capital Development) is now needed to ensure the highest levels of senior stakeholder engagement and robust programme/ project delivery. The post holder will act as the professional lead for the University’s Estate Master Plan and will lead the management of the strategic development and capital programme. Although there will need to be portfolio flexibility, the current investment programme will be broadly divided along the following stakeholder/ campus boundaries: 1)Mile End campus investment programme with a strong senior stakeholder focus across the Faculties of Humanities and Social Sciences (H&SS) and Science and Engineering (S&E) 2)Whitechapel and Charterhouse Square campus investment programme with a strong stakeholder focus across the Faculty of Medicine & Dentistry

The new post holder will mainly focus on the Whitechapel and Charterhouse Square investment programme.

The post holder will ensure robust and successful programme management for all capital projects by delivering all aspects (time, budget and quality) including effective risk management and effective reporting of progress in line with the University’s oversight and governance requirements. The post holder will ensure the Project team has the required capability and capacity to successfully deliver the University’s capital programme. Highly effective and efficient Project Management processes and discipline will need formalising across the full project lifecycle for the mutual benefit of University stakeholders, the in-house project team and external consultants/contractors.

Duties and Responsibilities

Job Description

Main Duties & Responsibilities

To lead on the development of the master planning and infrastructure strategies, as part of the development of the Estates Strategy for the University, supporting and enhancing the University’s growth and reputation through the imaginative development of the Estate. To develop and implement the strategic management and co-ordination of major project activities across a large scale investment programme, working closely with key stakeholders, the academic community, central professional services, student representatives, business and NHS partners, developers, other statutory local stakeholders and planning authorities. To develop the “Queen Mary Way” Project Management standard operating procedures with regard to how projects are conceived, developed, controlled, delivered and successfully brought into productive operational use. To deliver robust processes and procedures consistent with the standing financial instructions of the University and principles of a sound project management methodology and project governance processes for all capital projects/programmes. To develop Project team capability, confidence and capacity in order to respond at quality and pace to the demands of the University core business. To implement Design Team and Contractor Frameworks that will enable over £500m of development to be delivered in 10 years. To be responsible for post occupancy evaluations of completed projects. Plan for and implement effective methods of delivering design and construction services to achieve value for money and excellence in design. To build relationships with local authorities, liaising in relation to Planning Authority’s local plans, Supplementary Planning Documents and the like. To contribute to the overall development of the University Estate and represent the University at both internal and external committees and meetings. To promote and communicate the benefits and impact of major projects to the University community, neighbours, and statutory authorities, presenting projects both outside and inside the University as appropriate. Overseeing and monitoring role on third party developments where the University is likely to be a leaseholder, tenant or provider of service. To deliver the University’s multi-million-pound programme of Capital Projects to agreed quality, time, and budget constraints. To ensure the service delivered by the Capital Project team is highly customer focused and through their imaginative development of the University Estate, promote and enhance the University’s reputation. To lead on the development and preparation of robust, fit for purpose briefs for capital projects.

To develop, foster and measure a strong customer focus, developing relationships throughout the team and ensuring on-going ownership and quality client services. Plan for and implement innovative and effective methods of delivering design and construction services to achieve value for money and excellence in design, sustainability, whole life costs, service delivery and customer satisfaction. To be responsible for ensuring the successful delivery of their development programme and achieving the University’s objectives in respect of cost, quality and programme.

To contribute positively to the senior Estates and Facilities Senior Management Team.

The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager. This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of the responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the post.

Duties and Responsibilities

Person Specification

This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.


Essential / Desirable

How Assessed

Qualifications A degree or recognised qualification in a Building, Architecture, Engineering, Construction or Project Management related discipline



Member of a relevant professional body



Post related CPD/further training


Knowledge, Skills and Experience

Significant experience in the delivery of multi-million pound, multiple project capital building programmes including new build, building extension and refurbishment in busy operational sites Thorough knowledge and understanding of planning policy and regulations, building regulations, contract law, construction management, appointment and management of external design teams Experience of leading complex and large scale new build and major refurbishment projects in Research intensive environments such as Medical & Life Sciences Possessing the capability, credibility and experience to lead a team of experienced project management professionals Demonstrable experience of building credibility and influence with senior stakeholders internally and external To have experience of development of large organisational estates strategies and specifically development of master planning Experience in senior programme/project management within a similar diverse portfolio Experience of leading the embryonic stages of projects including elements such as business case development, feasibility and option appraisal, strategic brief development and concept design A good understanding of design and construction procurement options and to be able to work with a Procurement team to ensure compliance. Experience in different forms of procurement and construction and consultant contracts Significant experience in reviewing and managing risk and implementing systems to ensure its reduction Experience of leading, developing, managing and motivating a diverse team of Project Managers and Project support Evidence of successful project handovers to operational Estates teams Excellent written and verbal communication and interpersonal skills and the ability be an articulate and effective advocate to establish good working relationships with a diverse range of partners internally and externally. Excellent active listening skills


























Demonstrate passion, enthusiasm and gravitas for this senior role



Excellent impact and influencing skills

Possessing excellent interpersonal and communication skills with a high level of credibility at a senior level. Possessing a results-focused, driven, proactive and dynamic personality type

Essential/Desirable: E = Essential: Requirements without which the job could not be done. D = Desirable: Requirements that would enable the candidate to perform the job well. How Assessed: A = Application | I = Interview | OM = Other Means (e.g. presentation, test, etc.).

Further Information and How to Apply A wide range of benefits are available, this includes 30 days annual leave (plus University closure days and public holidays), a defined benefit pension scheme and also an interest-free season ticket loan. The post attracts a highly competitive salary.

For further details of the benefits of working at QMUL please visit

Applications should consist of a CV and covering statement outlining key matching experience and rationale for applying for the post. Applications should be sent to; or

For a confidential and informal discussion, please contact the University’s appointed recruitment partners Ben Duffill and Nicholas Coppard at The Management Recruitment Group.

Ben Duffill

Nicholas Coppard

020 3962 9900 | 07976 125 010

020 3962 9900 | 07896 079 495

52-54 Gracechurch Street, London, EC3V 0EH.

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16

Made with FlippingBook Learn more on our blog